Garage Door Repair in Washington DC Maryland Suburbs - Page 12

Stephen Stapleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have now had two great experiences with Precision.They are quick to respond to a repair need which is much appreciated given we were manually opening the door! We had a surge issue and Jay quickly addressed the issue and gave us a suggestion to try and prevent it in the future. Just like the last tech, Jay was great as well. We will continue to use Precision and highly recommend them.

Cayce Werts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Jay was very polite, friendly, and professional. He was able to fix our garage door even though our rescue dog kennel made it a very tight space to work around. He was still able to get everything successfully fixed. Thank you.

Lisa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyrone Horton was our technician and he was excellent. Very professional and courteous. He was very prompt and explained everything involving our new garage door openers. The whole process was done in a timely manner and was completely cleaned up. I would highly recommend Tyrone.

Daniel Shriner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service provided by Jay Constantine. He replaced the old garage door opener, exchanged the chain with a belt, and reprogrammed the keypad and remote. He was courteous, quick, and efficient.

Delroy Burton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I searched the web and found you guys were highly rated. The techs that did my repair were top notch, they explained everything, were down to earth, and easy to talk to. I will definitely be back when my other garage door requires service.

Charles Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was the 2nd time that Rob Cross has come to work on our door(different issues each time). He was very professional, on time and very knowledgeable. He explained what could have cause our issue but also provided cost estimates for options to replace our opener in the future since it is over 16 years old. We appreciate Ron!

Chris Mendez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.

Mac Moyo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.

Eric Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My name is Eric, and I recently contacted Precision about an issue with my garage door. They sent Brent to assess the situation, and I couldn’t be more pleased with the service I received. Brent exceeded my expectations—he quickly identified the problem, explained the cause clearly, and took care of it efficiently. He was courteous, professional, and extremely knowledgeable. I will absolutely call Precision again in the future and would be glad to have Brent handle the job.

Jacob Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Brent Evans, was awesome. He had all the supplies he needed to get the job done in one trip. He is appreciated.

Robert Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am impressed by the excellent customer service I received. The technician who inspected the problem easily diagnosed what I needed and he installed new sensors and rollers efficiently and in good time. He was careful to add lubricant ensure the rollers moved smoothly. He is friendly and helpful, and I was glad to have him perform the service. I highly recommend Precision!

Vincent Lewis II

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig T and his brother came out to my home because the builder grade opener was done for. They inspected everything and gave me multiple options for repair. They did not try to upsell me in any way. Once we agreed on which option to go with, they had everything in the truck and fixed everything in about an hour or 2. I highly recommend you doing business with Precision.

Sheryl Deguzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent is excellent. He fixed our garage door instantly and explained everything.

Laura Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had FANTASTIC service from Jared. He was friendly, professional, informative and helpful. The work was done quickly and efficiently. We love the product and are so happy with the new motor he installed. In general a complete five star experience. Very very glad Precision Door is in our lives!!!

Charlene Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Punctual, knowledgeable, efficient and respectful. We'll definitely use Precision for future garage door needs.

Janetha Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had such a great experience Precision Garage Doors—from consultation to install. My initial technician Mr. Tyron Horton was extremely knowledgeable and patient. He answered all of my questions with ease. He advised me on the products that were best suited for my needs and I couldn’t be happier. I had an issue that was unrelated to the initial install and Precision accommodated my schedule and made sure that my concerns were addressed. The technician Brent was excellent to work with and I truly appreciate his recommendations, expertise and patience. I am definitely returning for all of my garage doors needs!

Lisa Oswald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very professional and knowledgeable. He gave a full explanation of his assessment and an estimate for repair with no pressure to act immediately. Our garage door will need to be replaced and we will have Precision do the work.

D Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent Evans was my service technician. I informed him of my concerns about the noise my garage door opener was making. He checked it out and determined by the age of the garage door opener (23 years old) the way to eliminate the noise was to replace it with a newer model. He suggested the Liftmaster Model 84505R w/Wi-Fi and Camera. He informed me of the total cost and the length of time for the installation. He even assisted me in setting up the app on my phone. Mr. Evans was prompt, professional and very informative. I was very pleased with the garage door opener installation.

Lori Adams Chabay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay called and arrived earlier than our appointment time which was perfect for us. He did a thorough assessment of the garage door opener, made a few adjustments and insured that the door was functioning properly before he departed. No charge! Jay was courteous, knowledgable and informative. He worked efficiently and quickly.

Ron Graye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician (Jay Constantine) was very personable and knowledgeable. He told me my garage door would not open fully because the cable is slightly frayed. He showed me the trouble spots in my garage door and reprogrammed it so it would open and close again. He also mentioned that I may be needing a new garage door in the immediate future.

Tim Killebrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision and a technician came out the next morning. Our 30 year old Liftmaster opener no longer functioned properly and need replacement. Ron, the technician, discussed my options, quickly replaced the old opener, and ensured I understood it's functions. Her was extremely helpful, knowledgeable, and efficient as well as friendly. I highly recommend Precision of Laurel.

Ginger Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision after I received a quote from a different company. Precision's price was a quarter of what the other company was saying!! And they arrived within 30 minutes after I placed an inquiry. Jared was so nice and efficient and did a great job on replacing our motor and 'track.' I would definitely recommend this company!

Richard Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door collapsed! The company sent Ron--a great no-nonsense technician who fixed everything just like the expert he is.

Martin Schaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, prompt service. Excellent people. Technician was the best. I would certainly use them for any garage issue.

Linda Short

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was on time. He took the time to explain everything to us both before and after the job. He brought everything with him that he needed to complete the job.

Rupal Shah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m a bit late in posting this review, but I wanted to take a moment to commend Brent for his exceptional service. From the beginning, he demonstrated a strong customer-first attitude, treating the issue as if it were his own. That level of care made the entire experience much more reassuring. Brent initially attempted to repair the motor and took the time to clearly explain the potential causes of the malfunction, including several cross-wiring issues. Thanks to his expertise, he was able to get it working again. Unfortunately, the motor eventually failed completely, and Brent promptly returned to replace it. Throughout the process, Brent was professional, knowledgeable, and incredibly thorough. I truly appreciate his dedication and the quality of his work. Thank you so much, Brent!

Silvia Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you have very good ratings. This was the first time I called you Mr. Brent Evans was very nice and helpful, he answered all my questions and did an outstanding job.

Renee Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler J. was courteous, friendly, and most importantly patient with me. He listen to my concerns and address them by explaining the issues. He resolved it and didn’t make me feel like I wasted his time. He has restored my faith in Precision.

Patricia Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had a garage door opener installed by Precision Garage Door Service and I'm very satisfied with the overall experience. The technician arrived on time, was professional, friendly and clearly knowledgeable about the process. As it turned out, my 20-year-old door opener had had it's best days. The installation of a new door opener was completed efficiently and with great attention to detail. They took the time to explain how the system works and made sure everything was functioning properly before they left. They even programmed my car to the new door opener. The opener itself operates quietly and smoothly, which is a huge improvement over my previous system and has many bells and whistles relative to today's technology. I also appreciated how clean they left the work area. If you're considering having a garage door opener repaired or installed, I'd highly recommend Precision for their reliability, professionalism, and quality workmanship.

Leslie Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicholas Broughton was the technician who serviced our door. He replaced two broken springs and installed a center header, which the system lacked. Apparently that is quite a dangerous situation. Nick left his own cell number in case my husband had questions that I couldn’t answer. He really went above and beyond, was very kind. He is a wonderful representative for Precision….Josette, who answered the phone, was very nice, very helpful and quite knowledgeable. We are looking into a replacement for our very old door!