Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Rockville, MD
Robin, Thanks so much for the great review of Marcus & Steve. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Indian Head, MD
Sherman S. was extremely professional, knowledgeable and courteous. He quickly identified the issue, made the repair and provided solid recommendations for upkeep. I would highly recommend Precision and Sherman S. especially for consultation and repairs!
- Kwasi
Kwasi, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Laurel, MD
We have been long time customers of Precision. I needed to have one of our garage door openers replaced. The installer, Sherman, inspected both garage door openers, pulleys, springs, etc and identified problems that needed immediate attention. He was able to install the new opener, and correct all the additional issues preventing the need for an emergency repair call in the near future. I highly recommend Precision.
- Gary Simpler
Gary, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Gaithersburg, MD
I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!
- Danny Lamb
Danny, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Great professional service. Please keep doing what you are doing!!!
- Liz Paul
Liz, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Waldorf, MD
The only regret I hold, is that I didn’t use your services first! After 600 dollars waisted, I finally found your company, and with no time to spare you completed a professional and timely job! Thank you!
- Durel Williams
Durel, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Prompt service and knowledgeable technician. Sherman was outstanding!
- Frank Kenniasty
Frank, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
Kensington, MD
Technician Sherman was great,on time, very polite and explained and did his work in a very good manner ,would highly recommended
- Pete Koutromanos
Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Hyattsville, MD
I called Precision because my garage motor and light stopped working and the door wouldn't close all the way. Sherman was my technician and he was great! He was professional, friendly, efficient, explained everything clearly, and was even a bit funny. He knew exactly the source of the issues of my system and fixed my garage door beyond what I could have imagined. I would definitely request Sherman again if I have any issues in the future with my door. I'm glad I went with Precision. My neighbor recommended the company after having success with their services last year.
- Emanda Thomas
Emanda, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
Temple Hills, MD
Thank you Sherman and Joe for providing 10+ in customer service. You guys were very professional, and prompt. Within minutes of arriving you knew what the problem was and made the repairs.
- Gale Mitchell
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Gaithersburg, MD
Finally got fed up with our 20-yr old garage door opener that was causing us problems. We contacted Precision and they were able to schedule a same-day appointment. The technician (Rick) quickly assessed, identified the problem and explained the various options involved with replacing the opener. We decided to replace both garage door openers and were very pleased with the installation process. Rick even left our garage floor cleaner than it was before he arrived. This is our second time using Precision and we highly recommend them!
- Cheryl Vault
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Bowie, MD
Precision repaired both of my garage door opener motors and upgraded my equipment. The installer was very good and had a great attitude. I chose Precision because of its five star rating.
- Thelma Strong
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Beltsville, MD
Overall Rating (3 Stars) See Details Below Total Price Rating (5 Stars) Friendliness of Technicians Rating (5 Stars) Capability of Technicians Rating (5 Stars) Job Preparedness Grade (3 Stars) The Technicians arrived without having all of the equipment they needed and had to almost immediately leave to purchase supplies at Home Depot. At the end of the day they realized that they did not have the bottom door sensor and they would need to return seven days later to finish my door. Overall Quality of Work Rating (2 Stars) The work was completed and the door opener functions properly, but the overall appearance of the wiring and the safety sensor look messy. Metal shavings were left for me to clean up, a rubber mat on the floor had a junk ripped out from it, and an oil like liquid was spilled and left on a portion of one of our tables. Office Communication Grade (0 Stars) I had to contact the office after a few hours of waiting for technicians to arrive on the day they had committed to. After calling the office realized they had not received my garage door opener and they had to reschedule another day to install. The office sent me an email scheduling the second day of installation to be Thursday, I emailed them back and requested it to be moved to Friday. I never received a reply. The technicians actually arrived on Wednesday.
- Kevin Sommerdorf
Frederick, MD
Very satisfied with our new garage door opener. Our technician, Rick G., was fantastic. Explained everything and was very thorough in his work.
- John Gugliuzza
John, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Silver Spring, MD
From the first phone call to the post installation training Precision Door was very helpful, courteous and efficient replacing our garage door opener. Rick was the technician who came to our house. He is knowledgable, very pleasant, extends himself to provide good customer service and to ensure that I was satisfied. He did a fine job
- Bonnie & steve O'rourke
Bonnie & Steve, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Silver Spring, MD
Rick was very prompt and clear in his recommendations. Finished putting on new opener and touch pad within an hour. Very professional and courteous!
- Kathleen Smith
Kathleen, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Burtonsville, MD
Sherman was an absolute amazing professional! He was prompt, courteous, extremely safe and very fast, yet thorough with his repair! I really appreciate his rapid assessment of my situation and him assuaging my concerns with his technical expertise.
- Sharon Pinder
Sharon, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!
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Fort Washington, MD
Marcus the technical pro, was courteous, proficient, and very knowledgeable of the job at hand. The garage door (spring) was installed with efficiency and attention to every detail, the job was professional, timely, and performed with superior workmanship. Three things that make a job well done, cost, professionalism of the contractor, and how efficient the work was carried out. Thanks Eddie J
- Eddie Jordon
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Waldorf, MD
the guys were great. keith explained everything very clearly so we could understand. very knowledgeable and very polite.
- Michael Clay
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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The gentlemen who replaced my garage door opener were fantastic. They were able to deduce the problem within minutes and able to replace the parts quickly. They even gave me tips for prolonging the life of the door. Overall it was a great experience!
- Kelly Hutchinson
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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The technicians I had were honest, straight forward, knowledgeable and courteous. The arrived literally 2 hours after placing my call and were in and out in no time at all. The repair appears to be done well with high quality springs and cables. I'm very satisfied with my technicians. Thank you!
- Dylan Drudul
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Bethesda, MD
I had a great experience with Precision Door Service. I was given an appointment quickly and my technician reached out to me personally. Precision Doors gives you a bio of your technician so you are aware of the tech who will come to your home. Rick was very knowledgeable of the garage equipment and took the initiative to research the answers if he was not. Once Rick identified the right product needed to fix my issue, he came early and resolved the problem quickly. Rick also took the time to show me how to program the new garage remotes. All in all, the customer service was excellent! I highly recommend Precision Door Service!
- Leya Reaves
Leya, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Frederick, MD
Technician Rick came out promptly and was very helpful in helping us make a selection for a new gurage door.
- Adrianna Michienzi
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Bethesda, MD
Your techicians arrived earlier than expected. They were polite, efficient, and knowledgeable. My system was reprogrammed in a few minutes. They provided information as to what may be necessary should the problem happen again. I am extremely pleased with your company’s action.
- Lana Halpern
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Boyds, MD
I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you. PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.
- Sueann Silvis
Sueann, Thanks so much for choosing us to repair your garage door and for leaving a review for Rick and Max. We appreciate your business during these uncertain times and so glad we could be of service and leave you with a great impression.
Laurel, MD
Service call; garage failed to open due to debris on sensor. Ric explained sensor mechanics and gave me peace of mind.
- TeikoC
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
The service was excellent! Keith and Jack did a wonderful job. My garage door works great. They were in compliance with wearing mask and gloves. I appreciate the hard work and safety they took to complete the job. The response time was excellent. And given the nature ans severity of my issue. The price was tolerable. I am happy the company provides a 10 year warranty. And I appreciate thier kindness. Keith's performance was exceptional, showing great leadership by providing Jake with step by step instructions on the process of repair. I am happy my home is secure after the repairs were made. I feel that I can sleep soundly knowing I paid for quality service and received it the same day. Great Job. Thank you so much guys.
- Kimberly Owens
Thanks so much for the review on Keith. With over a dozen years in the business he is a highly valued member of our team here at Precision and one of our tech trainers. We truly appreciate your business and thanks for your continued patronage with us!
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Clarksburg, MD
Rick was an outstanding tech!
- Adam Sanchez
Adam, Thanks so much for choosing Precision and for leaving a review on our performance. We appreciate your business and welcome referrals.
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Very responsive and professional
- Kristy Wallace
Kristy, Thanks so much for choosing Precision and for leaving a review on our performance. We appreciate your business and welcome referrals.
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Fort Washington, MD
Sherman was timely, friendly, professional, and extremely knowledgeable when it came to all the questions and concerns I had. He came prepared and ready to get to work. He immediately assessed the issue and even suggested additional services and packages that would save us money and time in the future. I was working from home that day on calls and meetings. He was sure to keep the noise down and made himself scarce. He was done in no time at all and clearly explained all that he did to complete the repair. We’ve already recommended this company to some of our neighbors that had their houses built around the same time as us that may soon experience garage door issues. Happy to do business with Precision and a pleasure working with Sherman.
- Rosey Clervil
Rosey, Wow! Thanks for such an awesome review for Sherman. We truly strive to offer unprecedented customer service and 100% satisfaction and glad to hear of your experience with us. We appreciate your time in leaving us with this review and for your business!
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Precision team arrived on time and completed the work as requested. The gentlemen were professional, called ahead of their arrival and met our expectations. Thank you Precision for always being there.
- Robin Hoopes