Garage Door Repair in Washington DC Maryland Suburbs - Page 64

Libin Jia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very helpful and did great job.

Cathy Morrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and so easy to work with. We would highly recommend Precision.

Fred Forde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door stopped operating on Friday evening on 9/11. I found Precision online and was able to get an appointment for Sat. 9/12 at 3:30 pm. The technician Eric arrived about 3 pm, assessed the problem which turned out to be a broken motor. The new motor was installed. Everything was completed in less than an hour. Excellent job by Eric and Precision

O P R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was great. He was professional, knowledgeable and courteous. He completed the repair efficiently. He is an asset to your company.

Fredora Mcrae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On 10 September Mr. Sherman Stepney was the technician who arrived to service my garage doors and openers which had been installed by Precision. Prior to his arrival he contacted me to take inform me that he was enroute and provided an estimated time of arrival. As promised he arrived within the time provided and promptly serviced my door. After analyzing the issue hr made the needed adjustments and then provided me with a thorough description of the work he had performed. Additionally he explained that I needed to lubricate the hinges quarterly and told me what type of lubricant I should purchase. Throughout his visit he remained masked and bob served recommended COVID 19 social distancing. Lastly he informed me that he had contacted the office and informed them that the work was performed under warranty vice just as a repeat customer as was indicated. I was extremely happy with the Mr Stepney. He was courteous, thorough and extremely profession. I will definitely use Precision again because of the quality customer service and the professionalism exhibited by Mr. Stepney

William Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had Precision install 2 garage doors about 5 years ago. Very pleased with the installation and the doors. Recently one of the tracks pulled off the wall. Eric from Precision came out and fixed the problem in 30 minutes at no charge. Thank you !!

Robert Burchett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

EXCELLENT SERVICE AND PRODUCT INFORMATION

Michael Morse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Very professional. Performed maintenance on my garage doors and installed new rollers. Will definitely call again if I need anything else.

Mario Zuniga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent and timely service to fix our garage door opener. Technician was superb!

Jim Haney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service rep (Dacota) was very knowledgeable about the issue and identified how to fix the problem. He executed the service in a reasonable time and the price was reasonable. He was diligent respectful and very personal. He performed the service while wearing his mask. He was Very polite. I will recommend your company to my neighbors. He is an asset to your company.

Terita Pottinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door Service based on the personal referral of a trusted IT. The technician, Eric Bartow, replaced the spring and cable of my garage door. The bearing also needed to be balanced. The quality of the work was excellent. The repair price was fair. The work was meticulous, professional and completed in a timely manner. The technician was very knowledgable and readily and accurately assessed the issue, and had the materials on-hand to complete the repair during the initial consultation. The work is guaranteed for a year. The invoicing, payment processing and email confirmation transactions were quick, convenient, detailed and professional. I was contacted by the technician at the very beginning of the appointment window and given a more specific estimated time of arrival. The technician was punctual and made it easy for me to plan my work schedule around the appointment. I am super impressed with the quality of service and will not hesitate to contact Precision in the future. Outstanding customer experience from start to finish.

Kathryn Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They have the correct name for their business. From the pleasant greeting to inpecting my current door to instaling my new garage door opener. They do precisely what say you do. In fact, my door is much quieter now then before. I am impressed with the professionalism and the dedicated work ethic. Pleased to know there are still great companies out there. I wil do business with them in the future.

Jeff and Diane Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were fortunate to have Rick come out and easily diagnose the problem with our garage door opener. He explained clearly what needed to be done, installed the new product and checked all components, then reviewed what he had completed with us. He was timely, courteous and clearly knew his product and how to communicate with customers. I would highly recommend Rick and his team at Precision to work with anytime!

Linda Stout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional - emailed me immediately with appt confirmation and the technician was polite, knowledgeable and efficient. Repaired our springs and safety cables.

Victoria Beasley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith C was my technician. He arrived on time, we discussed the garage door situation. Keith did the replacement I requested and my garage service has handled professionally and he completely the work within an ample period. I watched him do the job and he knew what he was doing and addressed all my questions in detail. I would recommend Keith C. as a reliable and competent technician.

Raymond Showell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable technician, on time and very good manners.

Victoria Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The website did give me the confidence to call Precision. And the technician Rick was great, very knowledgeable and very efficient, as well as pleasant. You are in good hands with these guys!

Elsa Desautels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day appt. I was so excited. Great service.

CE Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are responsive, communicate effectively, and get the job done for a good price.

Mark Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Three years ago one of our garage door openers "broke" and we contacted several companies. Precision was able to respond quickest, so we chose them. The technician did an excellent job. Recently we had an issue with the other door, so there was no hesitation in contacting Precision. Once again, very professional and quick service. Very satisfied!

Robert Kuttner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service and great communication from both the dispatch and the service guys. The two guys that came by to adjust my garage door were knowledgeable and very friendly. Made the fix and were finished in under an hour.

Michael Brehm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service as always! This is the second time we've had Precision out to handle a garage door issue and just as before, the service was impeccable. The technician was able to address the concerns with the door (tilting, out of balance) and also took the time to perform a full inspection to ensure everything else was safe and in proper working order. Don't hesitate to contact Precision, they're the best!

Keith Dickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called late Friday afternoon, they came out the following day, did the repair in about an hour, Joe the technician was great. Overall I was extremely happy with the service they provided. The price on the other hand was outrageous but, that's a story for another day.

Tom (deceased) Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very professional and polite however was unable to program my door opener which could have been the opener problem! He was fine!!! My primary problem was to have my Auto Homelink car remote in my cars programed which was done fine, I wanted to have 2 extra remotes in reserve so I thought it would be convenient to purchase from the company because they were there now! Dumb decision. I was charged $118.00 for 2 remotes which I could purchase on line for $25.00 for a 2 pk. I expected 20-30% ($35-$40) more and maybe another $30.00 to program them for a total of $60-$70 but $118.00 was a total rip off when my service was a labor intensive task which I was paying for! To charge 400% more a an item that can be bought anywhere for less was definitely inappropriate! I'll think twice before I use them again.

Milo Olarte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric did a very good job. More power to your company. Thanks.

Lucy Mckinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed to replace 16-year-old garage doors and the automatic motors. Precision Door was responsive to my inquiry, up front about cost, and replaced my garage doors within days of their assessment. The technician was amazing, and he worked especially hard, alone. He also saw to it that everything worked *perfectly* before he left. I highly recommend this company.

Kathy Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sherman was extremely professional, skilled, polite, and explained everything he was doing. He wore a mask the entire time he was here. I was planning to get another estimate but didn’t after meeting Sherman,

David Leshine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional work. Came early ????

Letetia Latney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My customer service experience was great. Eric was patient in explaining everything that was going on "and" he was thorough with his work. He has a pleasant and friendly personality and very knowledgeable in his profession. customer service means everything to me. i decided (no pressure) on my own to do some additional upgrades (that would eventually be needed) at the time (working and talking with Eric). Thank you to this company and to Eric for a job well done. I highly recommend and have (my neighbor called for service for the next day) and was happy, also.

Vinnetta Riley-battiste

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door springs were malfunctioning abs i called Precision at a moments notice they had a technician out the next day to service my garage door. Sherman S was very professional and knowledgeable about my needs. He took time out to explain what the problem was and proceeded to give me advice on the service i needed to correct it. He advised aslo on maintenance to me from have future problems. I gave him a 10/10. Call precision and ask for Sherman by name, he will get the job done. Thank you sir!! Happy customer