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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/04/2020
Garage Door Repair
Bryans Road, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company customer service was great. They were able to schedule me for same day service which was an emergency. The technician (Sherman) was great at getting the job done. The technician was punctual and customer friendly. There were several options to choose from and technician explained the services. I'm glad I chose Precision Door Service. I highly recommend this company for anyone looking for garage repair.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/02/2020
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe and Dakota did a great job in replacing our garage door opener. The installation included WiFi, which is exciting. Joe explained how everything worked. We are very satisfied.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 07/02/2020
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith was courteous, professional and had a vast knowledge of his profession.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick is a true professional! He is courteous, works quickly, yet takes the time to explain everything to us step by step and answer our questions (we are elderly). He goes out of his way to go beyond the basic repair to ensure the doors are lubricated and that everything is working perfect, checking every aspect of the functioning. He does his work to perfection! We cannot recommend him highly enough - simply the best of the best!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called because I previously had repairs completed. The technician who came outbthis time was very knowledgeable, professional and spoke in terms i would understand. I will continue to call on the company for repairs, and the responding tech today, when needed.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 07/02/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith, the senior technician, and his partner, Kyle, provided excellent service. Very professional and knowledgeable. They are a credit to your company.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/01/2020
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake did a great job !!! I will contact later for service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Jake. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 07/01/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I noticed a mouse in our garage last week and realized that the bottom seal on our garage door was ripped off about 2 inches on both sides. Rick came out to the house today and inspected our door. Based on that, he recommended that I replace the rollers since our door was 19 years old and a noisy. Rick installed a new bottom seal and rollers - and everything works great! He also recommended a device to scare off any field mice that may want to try to get in again. Rick was great to work with, and I highly recommend him and Precision Door Service!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 06/30/2020
Garage Door Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great! He came out at the appointed time and provided thorough analysis of the situation regarding our garage doors. He worked up a quote for the repair right on the spot! Fair prices and he was very professional. I would most certainly refer him to others.

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A Response from: Mike Brickner

Andy, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on James!

James Q Service Provided:
Garage Door Repair
Installer: James Q
1 2 3 4 5
Date: 06/30/2020
Garage Door Opener Install
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Get professional installation, same day service. Thanks so much!

-

A Response from: Mike Brickner

Suzanne, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 06/30/2020
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was a very competent tech, with solid communication skills. His explanations were clear and he was very efficient. Also, he’s fundamentally a nice person. The last Precision Garage Door tech who helped us out about two months ago, Rick, was similarly impressive.

-

A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/30/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision had a tough job to do! Our car was stuck inside the garage, and despite having a foot of space to work in, they got the job done, AND in incredibly hot weather. He wore a mask at all times and was very respectful of our property and car.

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A Response from: Mike Brickner

Bari, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/28/2020
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith did emergency repair on our garage door. I called Precision on Monday evening after our spring broke. Keith was at our house on Tuesday afternoon to replace the spring. He also made other needed repairs. Keith was very thorough in his explanations of what he was doing and why. He was very good about answering all of my questions. Keith's workmanship was of very high quality and very efficient. I am very glad that I called Precision. Keith made great improvements to our garage door. Thank you

-

A Response from: Mike Brickner

Greg, Wow! Thanks for sharing your experience online. We're very pleased to hear that Keith was able to assess and repair your door and that you're extremely pleased with the visit. Please be sure to call on us again when needed and if to pass us along to neighbors, friends or family if you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/27/2020
Garage Door Opener Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our sensors were not working and Precision was able to come out to replace them. It was covered under the 5 yr warranty so no cost to us. Precision is our go to guys for our garage doors.

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A Response from: Mike Brickner

Ann, Thanks for calling on us to get your garage door in proper working order. We appreciate you business and for leaving feedback on your experience with Precision Door Service and Joe!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/27/2020
Garage Door Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Stepney's service and advice was exceptional. Everything is now working properly. Thank you very much for your outstanding service11

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A Response from: Mike Brickner

Nana, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/27/2020
Garage Door Opener Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage would not open with door control on the wall after a thunderstorm. Precision, sent someone the same day I called even when they were all booked. My technician Joe was very professional and pleasant. He got me all fixed up, and my garage was back in business. Thank you Precision and thank you Joe!

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A Response from: Mike Brickner

Renee, Thanks so much for the great review of Jake and Precision Door Service. We appreciate your business and the time you took to leave feedback on your great experience!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/26/2020
Broken Garage Door Spring Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake was very professional and efficient - great technician! Notwithstanding, I was a little taken aback with the total cost of repairs. Doing a quick Google search, replacement springs are approx. $25-45 for a set of 2 springs. I totally understand your position in the current market place. However, I would recommend a review of operations and production costs to bring down your price points. I paid a little over $900 for the replacement of 4 springs, cables, and rollers. I gave your company 4 stars based solely on customer service from first contact to my interactions with Jake. I would have easily given 5 stars if prices were more reasonable, in my opinion.

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A Response from: Mike Brickner

Durward, Thanks so much for leaving us a kind review of Jake and the customer service experience you had with us. In regard to pricing our springs are high cycle and powder coated to give you more cycles (opening & closing) of your door. We use the highest quality parts in the industry and often times prices on the internet are of inferior quality. We stand behind our products with the best warranty in the business, bar none. Our rollers are maintenance free and require no periodic lubrication and will last for the lifespan of your garage door, the cables we use are aircraft quality and thicker than standard cables as well. Please feel free to call and ask for Shawn Adelung at the local office to hear more details. Thanks for choosing Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/25/2020
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service and the repairs were great!

-

A Response from: Mike Brickner

Carlos, We appreciate your time in leaving a review and for your business. Thank you sir!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/24/2020
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very professional both guys were very well presented and well look no further to other door people i found the best

-

A Response from: Mike Brickner

Chuck, Thanks so much for choosing Precision Door Service for your purchase and installation of your new garage doors. We also thank you for taking time to rate us and leave a review for Sherman and Dakota!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 06/23/2020
Install Garage Doors
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. James was great. Very knowledgeable and nice. Waiting for the bid to come back but so far so good.

-

A Response from: Mike Brickner

Dede, Thank you so much for choosing Precision Door Service to give you an estimate for your new door purchase. We appreciate the time you took to leave a wonderful review for James!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 06/23/2020
Install Garage Doors
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent service

-

A Response from: Mike Brickner

Shannon, Thanks so much for your business and the opportunity to quote on your new door purchase.

James Q Service Provided:
Install Garage Doors
Installer: James Q
1 2 3 4 5
Date: 06/22/2020
Install Garage Doors
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the very professional service from the first phone call to the finished repair. Jake was a very nice and professional. He explained all of the packages, I decided on one, and it took him less than hour to do the work.

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A Response from: Mike Brickner

Virginia, Thanks for choosing Precision Door Service and the kind review for Jake and our services. We value your business and your opinion on the services we provided.

Service Provided:
Install Garage Doors
Product:
Springs
1 2 3 4 5
Date: 06/18/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman and his helper did a great job. They were courteous and efficient and informative about the product.

-

A Response from: Mike Brickner

Gretchen, Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 06/17/2020
Garage Door Repair
Chesapeake Beach, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great your guys knew their job repair my door. Made good time clean and helpful. Door works well. Thanks Brian

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A Response from: Mike Brickner

Brian, Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/17/2020
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman S. was extremely prompt, courteous, and understanding. He repaired my garage door in less than two hours and recommended future solutions in case I experienced any additional issues. Absolute great service.

-

A Response from: Mike Brickner

Kim, Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/16/2020
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech was very professional and made me feel extremely comfortable and confident in his knowledge of your products. I will be having your company update my garage doors in the near future and I will be requesting Sherman to provide the service. He is a GREAT person to represent your company.

-

A Response from: Mike Brickner

Jeff, Thanks so very much for taking the time to leave such kind words and a stellar review of Sherman. We like to agree with you that he is a fantastic representative of Precision Door Service. So happy to hear you'll be utilizing again for your future project and we'd be glad to send Sherman to your home again. Please be sure to pass the word along to neighbors, family and friends as you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/15/2020
Install Garage Doors
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear sir, If possible I would like to go with the best option however I can only go to 2K. Please advise if this is possible and your tech was quite helpful in getting the quote to me. The Techs name was James Queen.

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A Response from: Mike Brickner

Joaquin, Thanks so much for the review on James. We appreciate the opportunity.

James Q Service Provided:
Install Garage Doors
Installer: James Q
1 2 3 4 5
Date: 06/14/2020
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very fortunate to have a young man who was professional, forthright and honest. I took to trusting his every word and watched as he worked to be sure my opinion of him was validated by his labors. He was 100% someone I would call for again.

-

A Response from: Mike Brickner

Thanks so much for leaving such a wonderful review of Jake. He certainly takes pride in his work and strives for 100% customer satisfaction as we all do here at Precision Door Service. We greatly appreciate your business and hop to receive the referral of neighbors, friends and family when the need arises.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/13/2020
Garage Door Opener Install
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provider, Keith Cavazos was professional and very knowledgeable. He had a trainee with him in training and showed amazing skills in guiding him through on the job training.

-

A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 06/12/2020
Broken Garage Door Spring Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage spring broke this morning, called Precision and had an appointment for this afternoon. Joe called on his way and arrived on time. Performed an inspection, laid out the costs and benefits of repairing both springs at the same time instead of just the broken one. He balanced the door, lubricated all the door hinges and adjusted the open and close limits to better than they were before the repair. Great customer service, cordial and clear pricing. I would highly recommend them to anyone who needs fast, fair and courteous service and repair. Thanks Joe.

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A Response from: Mike Brickner

Paul, Thanks so much for the stellar review of Precision Door Service and Joe! We truly appreciate your business and strive to not only earn your business but to be your garage door company for life. If you see fit we'd love to receive your recommendation to neighbors, family and friends when their need arises.

Service Provided:
Broken Garage Door Spring Repair
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112