Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 53)
Precision Garage Door of Washington DC Maryland Suburbshas received 3289 reviews, averaging 4.87 Stars:
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I’ve used Precision before and like their quick response and professionalism. Brian the technician was excellent.
- Malcom Branner
I have been having problems with my garage door for quite sometime until it stopped working today. Brian of Precision came out on the same day I called and gave me a thorough understanding of what I needed to do to solve the problem. He explained everything clearly and I will be getting a replacement door. In the meantime he solved the problem temporarily until the new door comes in. He was professional and very courteous. It was really nice to get such good service.
- Sylvia Lanier
Poolesville, MD
Awesome service. Came right went over everything with me and knew what he was talking about. Thank you for such great service.
- Frank C.
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Washington DC, DC
Awesome Service! Sherman was off the charts. I am very lucky I found you on Google and get an answer right away and came to help me right the day after. Highly recommended.
- Fernando Rossi
Again, your company ROCKS! Garage door bound up while leaving to get breakfast, bound up was broken spring, bound cables. Eric showed up well within the time frame and walked me through the process. We ended up going all out and the door runs super smooth and its QUIET now. Great company, second time I've called with a garage issue and each time I'm happy I did. Thanks!
- Jason Breedlove
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Outstanding service. On time and very professional. I couldn’t be happier with the technician and the job he performed. I would use Precision Garage Doors again. Thanks
- Otis or pam Fields
Service Provided:
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Technicians: Brian S
Taylor was very professional and highly skilled. He provided 3 options for service and got the job done quickly.
- Warren Tibbs
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Washington DC, DC
10 stars for Sherman who fixed our garage door today. Thank you!
- James Norton
Prompt and the Technician was outstanding! Went over everything and was right on point.
- Joseph Stella
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I was very satisfied with Precision from my initial phone call to the completion of my garage door repair. Chris B, was very knowledgeable, personal and complete in his analysis of my door issues. Thanks to Chris the door is better then new now. Overall an excellent experience with a quality company.
- Frank Pasenello
Great customer service and explanation of what is wrong and the options. Very knowledgeable and professional. Will reccomend and use again if needed.
- Jim Mathews
Silver Spring, MD
The fact that they were available on the weekend and looking at their review gave me confidence to have them come out to fix our garage door. Our Technician, Charles, was awesome. He was punctual, courteous and professional. He resolved the issue w/o question and provided some safety measures as we have kids. Much appreciated for the support.
- Kailash Gandar
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Bethesda, MD
The technician came out the same day I called. He diagnosed and resolved the problem quickly. I was impressed with his expertise and professionalism. In the future I will not hesitate to call Precision for any garage door issues. I recommend them highly.
- Lana Halpern
Bethesda, MD
Rick from Precision was the tech assigned to our job. He was on time, patient and professional throughout the service call. He did a great job explaining why our 20 year old garage door opener had failed and needed to be replaced. Rick provided me with three replacement options and explained the differences of each solution offered. Once we decided on the solution Rick was able to install the new unit right there and then. He was efficient in getting the install completed, did a great job cleaning up and took all the debris including the old opener with him. He then took the time to give me an overview of the operation of the new unit and answered all of my questions. I will call Precision and ask for Rick on all garage repairs moving forward. Excellent service.
- Brian C.
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The tech Chris was a joy and explained everything to me that needed to be done-and when i said ok he went to work right away
- Sandra Leary
Very professional.
- Sharon Romaine
Germantown, MD
The first time I used your company was last year. Keith C. came to repair my door. He told me exactly what was wrong. The previous owner hired someone that either didn’t know what they were doing or didn’t care. Well, it was evident that Keith knew what he was doing and he cared about getting it done right. He’s an absolute professional and an asset to your company. Employees like him are hard to come by so my advice is do whatever it takes to keep him around. (I needed another repair a couple weeks ago and specifically requested him. Once again, great job on his part)
- Westley Sye
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Silver Spring, MD
We were very pleased with the repairs and upgrade on our garage door. Your representative, Chris, was very well informed, clearly experienced with his craft, and patient with questions. The following should not be included in the review because it is a very minor criticism, but the phone jingle about garage doors that greets your callers sounded off-key and was repeated time after time after time while I waited to be connected. It probably does more to encourage clients to hang up rather than sell your product.
- Stephen St. john
Upper Marlboro, MD
Courteous and professional from the call to schedule to the technician. Rick was very thorough. I will definitely recommend!
- Eryka Williams
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Fort Washington, MD
One of resistance springs popped. So both springs needed replaced. He did a great job replacing the springs. The garage is working great now ????
- Henry Swann
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Bethesda, MD
Worker was on time, diagnosed the problem correctly and fixed it.
- Mina Aliabadi
Derwood, MD
After spending $1,800 on new garage door apparatus, I can't sync the door opener to the buttons in my cars, even after hours of trying. I contacted the company immediately after the technician left, but never heard back. Just called to speak to owner or anyone else in charge, but was placed on hold for a long time. I'm thinking it was a mistake to deal with this company that doesn't seem to care about customer service.
- Richard Simon
I chose Precision for the simple reason that this company understands what customer service is all about. Precision does it right, whether it’s the initial phone call or the technician is at your house I felt that I was given their full attention. Service was exactly what was needed and performed quickly and with expertise.
- Steven Williams
Waldorf, MD
Precision offered same day service which is why I called them. They also had good reviews. Sherman called when he was 15 minutes out ahead of my scheduled time for service. He provided excellent service. He explained what could be wrong and walked me through what he was going to check for. He then provided estimates with options for work and completed service replacement of my garage door end bearing brackets, tuned up and adjusted my door tracks' and unlocked the motor. Once done he showed me the parts that were removed and replaced and showed me what would be necessary to maintain my garage door moving forward. I would highly recommend them for any garage services you may have.
- Tiffany Thomas
Huntingtown, MD
Great company! Sherman provided great service and was very friendly. Fixed our garage door in a very timely manner. Would highly recommend!
- Tyler Zittle
Ric, your technician, is fantastic! He took care of my problem with the garage door not closing within a minute and showed me what the problem was. Also, the lady in your Gaithersburg office who I spoke with on the phone to make my appointment was a pleasure to speak with and highly competent. I am, in general, delighted with Precision Door. The Lift Master garage door opener you sold to me is wonderful. Every time my son comes over he remarks about how quiet it is. When he needs a new garage door opener I will certainly recommend Precision as the "go to" place to buy it. Thanks for your prompt and excellent service. It is very much appreciated.
- Eliot Cohen
Cris did the repair of our garage problem. He was very pleasant and friendly. Repaired two motors, springs, and any other problems we had. He had all the equipment to do the job in his van, and did a very good job. He arrived about 2:30 pm and did not leave until the job was complete, and that was about 9:30 that evening. I would give him a 5 star rating.
- Gary Ranck
Bowie, MD
Technician was prompt and courteous. Answered all my question and concerns up front. Did an excellent job installing my garage door opener as well as inspected and serviced garage door.
- Kenneth Jackson
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I do want to share how awesome Keith our technician was. When I called to request a service repair was told the time frame would be 10:30 am - 2:30 pm. That being said we figured we would be the last call for the day. He called to inform us he was on his way at 10:30 am and was familiar with our area. He arrived in 20 minutes. I am on vacation this week, so I informed my husband the technician was on his way. I got a shower came out and he was wrapping up his job. I was amazed he was done so fast. He had me push our garage opener a couple of times just to check his repair. Keith was awesome! Prompt, fast and very professional. He wore his mask the entire time. It’s getting pretty warm out and he was very friendly with a smile too! ( you could see his eyes smiled ????) We will definitely share with our friends about Precision Door! They have awesome service! Thank you so much! Very happy customers in Severn! Tod and Margie Baldwin
- Margie Baldwin
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Chris came on a Saturday evening and completed all repairs professionally and efficiently. He was excellent to work with. Your company was reliable, and I definitely recommend you.
- Fay Rosinsky