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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2913 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service, the Technician was very knowledgeable, professional and fully explained the problem and resolved it. I will definitely be using Precision Garage Door again.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!

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Derrick E Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got called thru Angi's list, your call center called quickly and was very courtious but failed to mention there would be a service charge and was not very accurate with quotes he supplied. The service man was great, on time, knowledgeable, but also never mentioned the service charge until after he spent some time and his prices were hundreds of dollars more than the first call. As a result nothing got done and an average rating for personalities but a one star for prices.

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Elijah B Service Provided:
Garage Door Opener Repair

Technicians: Elijah B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time, courteous and well knowledgeable about the service needed. The repair and adjustments were spot on and the garage door work better than when originally installed

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tito, the service technician, was everything that could be expected or hoped for. He was on time, polite, knowledgeable and explained what he found and what was needed to correct the problem. He completed the repairs quickly and cleaned up afterwards. I was completely satisfied with his work and your company and will recommend you to others.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have called Precision before to fix a broken spring and they were fast and professional. This time I had an issue with the garage door seeming to open randomly on its own. Somehow it was on the same frequency as my neighbor but I didn't know how to troubleshoot the issue and I figured it was time to call the professionals. After making the appointment, I received a confirmation email informing me of the name of the tech who would be arriving and allowing me to see a photo of him beforehand so that I knew who I would be opening my door to when he arrived. Dakota was great. I received a phone call from him telling me he was on the way. Upon arrival, I told him what was happening; he explained what the problem was and what he was going to do fix it; informed me of the cost, and then got right to work. He also reprogrammed the remotes for all 3 of our vehicles and made sure they were working, and he was done in no time. If you need garage door service, Precision is who you need to call. I highly recommend them.

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 03/08/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tavon and his assistant were punctual, professional, courteous and they repaired garage door. They are great representatives of your company. Thanks.

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Tavon F Service Provided:
Garage Door Repair

Technicians: Tavon F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent team throughout experience, My garage door spring broke last evening and so checked to get parts to fix myself,competition’s price was just parts found precision and they did the complete parts and install for same price.They were at my home within hrs of calling same day!!!

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Craig T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Craig T
1 2 3 4 5
Date: 02/27/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It in hanover

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Chris C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Chris C
1 2 3 4 5
Date: 02/25/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon was my service technician. After arriving at my house, he went over my concerns and evaluated the problem. The problem with the garage door was created by a previous company who installed the door. Brandon came up with a solution to fix the problem. He also contacted his supervisor to run the problem and solution by him. I was very pleased with their solution. Brandon was very courteous and professional, and a great mechanic/technician. Brandon also had a helper that day. Please forgive me, I do not remember his name. He was also very professional and courteous.

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Brandon P Service Provided:
Garage Door Repair

Technicians: Brandon P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Garage Door this morning to see when a technician would be available to come to my home to fix my garage door. I was scheduled to have a technician come to my home that same morning between 8 and 12. About 45 minutes after my initial call, I received a call from the technician Nick. Nick arrived at my home on time, and he was very professional and courteous. I showed Nick the issue that I was having with my garage door. Nick took the time to not only asses my immediate situation; but, he also just did an overall assessment of the garage door and all of the operations just to confirm that there were no other issues. After Nick completed his assessment, he presented me with all my options. I selected to just repair the garage door for now. Nick proceeded to do the repair work. Once he completed the work, he showed me everything that he did. He also confirmed that the garage door was still balanced, and that everything else with the door was in proper working order. I also appreciate Nick taking the time to answer all of my questions in great detail, his professionalism, his patience, and his courtesy. Thank you again Nick for fixing my issue, and keep up the good work. When I have a garage door issue, I know who I'm calling. Do you? LOL!!

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 02/23/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have a seven year old garage door installation which creaked and groaned when traversing up and down. I scheduled a service appointment via telephone with the office and the technician came out on the day and time scheduled. Both interactions were professional. The rub is that the technician proposed two repair options at $2K+ and $1.7K+ essentially replacing all components except the actual door and opener (I paid $3K for the door and opener with installation). We declined these options and were offered a $250 "lube job" that would be considered a temporary Band-Aid. When that was declined we were advised that there would be a $60 service call fee. No one advised us that there would be a fee just to look at the door and, when asked, the technician pulled up the showed where the website states "free service call with repair" but was unable to show where a fee was clearly stated. We subsequently had another company come out who indicated that there was nothing that required replacement. He did lubed the door and made some adjustments which fixed the problem and charged us $150. Even when the $60 service call fee from Precision is added, we still made out $40 better and were not upsold an unnecessary $1.7K to $2K+ repair.

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Tavon F Service Provided:
Garage Door Repair

Technicians: Tavon F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.

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Kyler Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Kyler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was courteous and knowledgeable and did a great job of explaining our options. Here was punctual and performed the work quickly and to our satisfaction.

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Brandon P Service Provided:
Broken Garage Door Spring Repair

Technicians: Brandon P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon was knowledgeable, polite and finished the work quickly

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Brandon P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Brandon P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Craig was awesome and the company response time was great. Craig was very personable, courteous and efficient. He explained my options and what needed to be done. He’s a keeper! Thank you.

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Craig T Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Craig T
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tito was great. He explained what was wrong with my garage door and gave me several options to fix it. I will definitely recommend them to friends.

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Tito C Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The two men who did repair on my garage door explain everything to me, they were professional, knew what they were doing I am very happy with the work and price of everything! Precision Door is very fortune to have them as employees, Precision Door really does have two great assets. A lot, lot of other companies should have men such as these!!!!!!!!!!!!!!!!!!

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Kyler Service Provided:
Garage Door Repair

Technicians: Kyler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your team showed up on scheduled and performed the necessary repairs in a timely manner. Your lead technician was very professional and personable. Good job!

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I shopped around until I found Precision. The people were so nice and my estimate was very reasonable. Which I greatly appreciated because some of the quotes I received entailed selling an organ to get my garage door updated. I would strongly recommend Precision Garage!!

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Tavon F Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Tavon F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service technician was Jay. He was professional and knowledgeable in resetting our garage door outdoor pad. He explained how I could reset the keypad should in the future the same issue occurs.

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Jay C Service Provided:
Garage Door Opener Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are thrilled with the job Tito did on our garage door. The door was installed over 30 years ago and had gotten to the point where it was extremely difficult to open. I called Precision and was thrilled that they were able to come out the very next day! Tito arrived promptly the next morning and diagnosed the problems in a short amount of time. His recommendations made complete sense and we agreed to the work. Our garage door now opens so smoothly and effortlessly that you barely hear it opening or closing. We also opted for a garage door opener too which we did not have previously for this door. It too works great! We highly recommend Precision and especially Tito! Thank you so very much for fixing our garage door!!!

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Tito C Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door stopped working on a Saturday afternoon. I checked it to make sure the door could manually go all the way up and down, but the opener would only take the door up about 12 inches before stopping. I called Precision that afternoon around 2pm and they gave me an appointment for the next day, a Sunday, for 1-5pm. Dakota the technician called Sunday to tell me his previous appointment was done early, and offered to come a little early for my appointment. He was at my home 15 minutes later and had the issue diagnosed quickly — a broken spring. Solution: replace the spring, bearings, cables. He explained the reasons these things happen, the parts that should be replaced together since you need to remove the springs anyway to replace the others, and his work van was stocked with everything needed to fix it. He gave me a price quote before starting any replacement, and once I concurred, he set to work right away. I stood in the garage with him and he explained as he worked, friendly and professional. Within 2 hours he was done and even took a moment to lubricate the door’s hinges. Garage door repairs are not cheap, but Precision’s prompt service and Dakota’s well-trained work (along with a properly functioning door again) make the pain of paying for repairs worth it. There’s a warranty on the parts and labor as well, so I’m confident in their work and the repairs. I hope I don’t need them again for a while, but I would definitely use them again and I would recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The person was very professional and knowledgeable! He beyond my expectations and he was timely and expedient!

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Chris L Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chris L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has come to the rescue on 3 occasions. Same day excellent service. Thanks

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
1 2 3 4 5
Date: 02/01/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to set up an appt on Monday AM. Receptionist was friendly and helpful. Scheduled it for Wed AM. Craig and Austin were on time, friendly and professional. I gave them my assessment of the issue. They evaluated situation and turns out it was an easy fix. Fair price and the garage door is back to working smoothly. I plan to recommend them to the real estate agents I work with, clients, and neighbors. Thank you!

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Craig T Service Provided:
Garage Door Repair

Technicians: Craig T
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door did a great job for my broken garage door. They were clear with their evaluation of my issues and provided several options and costs for repair. I decided which option and they went to work. Professional, courteous, quick and they cleaned up after the job was complete. I recommend Precision Garage Door for all your garage door issues.

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Tavon F Service Provided:
Garage Door Opener Install

Technicians: Tavon F
1 2 3 4 5
Date: 01/31/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very high will not use again and will not refer family and friends

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Tavon F Service Provided:
Garage Door Repair

Technicians: Tavon F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my garage door broke on Sunday so i called Precision and they gave me an appointment for Monday at 10:00AM. the technician arrived, and my door was fixed in an hour. great job, easy to set up appointment and no issues. great experience!

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Craig T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Craig T
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, friendly, and quick service

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Chris L Service Provided:
Garage Door Opener Repair

Technicians: Chris L
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112