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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,049 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,049)

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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 315 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 11/09/2020
Garage Door Opener Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was our technician today to reset the garage door that wouldn’t open/close. He was friendly, well-informed and professional. We were very pleased with his service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 11/07/2020
Broken Garage Door Spring Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was great, explained the issue and the solution. Great service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 10/10/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision late on a Friday afternoon after our garage door stopped working. They were extremely helpful and able to schedule a service technician to come out the following morning. Rick was technician that they sent out and he was extremely knowledgeable, courteous and very professional. He quickly explained exactly what the problem was and provided different repair options. After the repair was completed Rick thoroughly went over everything that was done. I would highly recommend Precision and Rick if you need garage door service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 10/07/2020
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company! I was very confident in my technician. He explained the different types of equipment and offered different options. He was efficient, professional and friendly. I highly recommend!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 09/16/2020
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional and courteous. Did not try to upsale. Fixed problem.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 09/08/2020
Garage Door Opener Install
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were fortunate to have Rick come out and easily diagnose the problem with our garage door opener. He explained clearly what needed to be done, installed the new product and checked all components, then reviewed what he had completed with us. He was timely, courteous and clearly knew his product and how to communicate with customers. I would highly recommend Rick and his team at Precision to work with anytime!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 08/27/2020
Garage Door Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric did a very good job. More power to your company. Thanks.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 08/05/2020
Garage Door Opener Install
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Our Technician was Joe C. Very professional and knowledgeable. We replaced 1 of our 2 garages that was pushing 30 yrs. Once installed, Joe was even nice enough re-program both our cars and gate. Great job!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/23/2020
Install Garage Doors
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a very good experience with this company today when they came out to give me ASM S on my doors I'm want to replace both doors. The sale Representative very polite and had a good knowledge of the product that he was trying to sell he Show me all the product and let me take my time to make my mind up. I'm waiting to Next week to have the new doors installed and I will write that part what's done so far I'm very pleased

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 07/16/2020
Garage Door Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service technician, Rick, replaced a torsion spring on one of my garage doors. He was timely, professional, provided options and explained each. He completed the work expeditiously and was courteous and thorough.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/02/2020
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe and Dakota did a great job in replacing our garage door opener. The installation included WiFi, which is exciting. Joe explained how everything worked. We are very satisfied.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 06/30/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision had a tough job to do! Our car was stuck inside the garage, and despite having a foot of space to work in, they got the job done, AND in incredibly hot weather. He wore a mask at all times and was very respectful of our property and car.

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A Response from: Mike Brickner

Bari, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/28/2020
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith did emergency repair on our garage door. I called Precision on Monday evening after our spring broke. Keith was at our house on Tuesday afternoon to replace the spring. He also made other needed repairs. Keith was very thorough in his explanations of what he was doing and why. He was very good about answering all of my questions. Keith's workmanship was of very high quality and very efficient. I am very glad that I called Precision. Keith made great improvements to our garage door. Thank you

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A Response from: Mike Brickner

Greg, Wow! Thanks for sharing your experience online. We're very pleased to hear that Keith was able to assess and repair your door and that you're extremely pleased with the visit. Please be sure to call on us again when needed and if to pass us along to neighbors, friends or family if you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/08/2020
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service. Rick G. is a professional and very responsible during the COVID-19 pandemic. I enjoyed doing business with this company.

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A Response from: Mike Brickner

Bernice, Thanks so much for choosing us and leaving a kind word for our company and Rick. We're glad to hear it was a great experience and hope you're doing well through this trying and difficult time.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/27/2020
Broken Garage Door Spring Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was my technician. He was courteous and knowledgeable. He finished the work quickly and efficiently. He explained my service options. He was very careful when working around two cars in the garage. I would use Precision Door again.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/20/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks Rick for being so helpful and friendly. You answered all of my question and I didn't feel rushed. You will get my future business.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/12/2020
Broken Garage Door Spring Repair
Sandy Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 05/11/2020
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was polite and professional. He explained everything thoroughly. Work was completed in a timely manner. Would recommend Rick and have him back to service my garage door again.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 05/11/2020
Garage Door Repair
Damascus, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a broken track on a garage door for my shed. Rick did everything he could to try and fix it but in the end, it needed to be replaced. Rick replaced the tracks and got my door working like new. He was great and obviously took pride in his work. Thank you very much for a great customer service experience!

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/07/2020
Garage Door Opener Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick G was very helpful and fixed my problem. Even gave me some helpful tips

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/04/2020
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!

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A Response from: Mike Brickner

Danny, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 04/30/2020
Garage Door Opener Install
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Finally got fed up with our 20-yr old garage door opener that was causing us problems. We contacted Precision and they were able to schedule a same-day appointment. The technician (Rick) quickly assessed, identified the problem and explained the various options involved with replacing the opener. We decided to replace both garage door openers and were very pleased with the installation process. Rick even left our garage floor cleaner than it was before he arrived. This is our second time using Precision and we highly recommend them!

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/16/2020
Garage Door Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you. PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.

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A Response from: Mike Brickner

Sueann, Thanks so much for choosing us to repair your garage door and for leaving a review for Rick and Max. We appreciate your business during these uncertain times and so glad we could be of service and leave you with a great impression.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 04/14/2020
Garage Door Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was an outstanding tech!

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A Response from: Mike Brickner

Adam, Thanks so much for choosing Precision and for leaving a review on our performance. We appreciate your business and welcome referrals.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 02/23/2020
Garage Door Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was an emergency garage door repair on a Sunday. Service pro came within the hour of my call. He was very polite, knowledgeable, and efficient. Highly recommend.

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A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 02/20/2020
Garage Door Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick, our technician, was on time and notified us in advance of his arrival. He was courteous and, after checking our garage door, presented us with three different straight-forward options for the repairs and other possible upgrades. Rick answered all my questions and demonstrated the parts and features where applicable. He even took the time to point out some features of our garage door opener we were not aware of.

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A Response from: Mike Brickner

Michael, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 02/14/2020
Garage Door Opener Install
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The people who answered my call were very helpful and pleasant when finding the earliest time for service. The onsite technician came during the specified time and did a great job explaining the problem and my options. He was very accurate in explaining how long the work would take and took care of everything on his first trip. Very satisfied.

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A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 12/21/2019
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, efficient service. Technician Keith was friendly, knowledgeable, and explained everything well. Made appointment online within one day.

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Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 11/26/2019
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, excellent, knowledgeable, service. I highly recommend.

-

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 11/20/2019
Broken Garage Door Spring Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring had obviously broken which made the door inoperable. Jay, a visiting technician from Arizona made the service call. He was very professional, analyzing the situation, told me the planned repair and did it efficiently and promptly. I was very pleased

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Service Provided:
Broken Garage Door Spring Repair
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Employees

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Garage Door Designer
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112