Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Bowie, MD
Prompt, efficient, professional! The Technician, Nick, was very knowledgeable and took the time to explain in detail the functionality of the new motor that was installed. Very satisfied.
- Harry Jacobs
The technician, Nick, was superb. He was very professional and knowledgeable.
- Charles Pergerson
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I love Precision! .... I have called them whenever I have the least problem with my garage door. Nothing is too small for them to come out to help me. I am especially fond of my technician "Dakota"... I ask for him every time. He is friendly, knowledgeable, explains things clearly, and lets me know what else I may need to be aware of to keep my garage door in top running order. Thank you Dakota!!!
- Robin Jacobs
La Plata, MD
Craig was very professional and informative concerning the issue with our garage. Thank you for your service
- Katherine Benham
We are very happy with the service provided. Dakota explained everything that was needed and why. He answered all our questions and we felt comfortable letting him proceed with the work. If we ever need service again we will call Precision Garage Doors. THANK YOU!
- Margaret Whitesides
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Precision Door has always done a fabulous job serving our garage door needs. The technicians are always highly professional and knowledgeable. We highly recommend Precision Door for your garage door needs.
- The Considine family
Frederick, MD
Great experience!! Derrick E. got in contact w/me when he was on the way to the house and was extremely professional. Once he arrived, he did a check on the garage door, let me know what the issues were (other than the obvious broken spring and cable). He completed the work in a timely manner and explained everything that he had done. Would definitely recommend this company and much props to Derrick E!
- Martin W
Precision garage door company did not charge for the estimate. The service tech was very informed and made the repair the same day. 5 stars.
- Randy Dembrowicz
Called for service and Nick was out the next morning. He was very knowledgeable and friendly. I would definitely recommend Precision to my friends and neighbors.
- Sue Wertz
I chose Precision because they fixed my garage door 11 years ago. Excellent installer. Very knowledgeable.
- Angela Rose
Tech was very informative and knowledgeable. Explained all options. Dakota did a nice job.
- Patrick Corcoran
Mount Airy, MD
The Technician was quick to identify the problem I had, plus made additional repairs as needed. He was knowledgeable, friendly and polite.
- Estella Turlik
Rockville, MD
I choose "Precision" because it is an excellent company in every way,and for many years I have always chosen "Precision" !There was only one gentleman this last time but he did a fabulous and most thorough job to get my garage door in excellent working order again. Thank You for the excellent service !
- Barbara Stuckey
Capitol Heights, MD
My garage door would not work, and we found out that what was needed was a new torsion spring. I called Precision Door Services, on Friday, and they told me their next availability was the next day Saturday. I informed the representatives, before I take the appointment, I need to know the cost of replacing a torsion spring. He did not seem to want to tell me the cost and said we will let you know when we get there. So I insisted that I know what needs to be done, and need to know the cost before I schedule the appointment, because I am also looking at another vendor and need to know the cost. He then told me you are looking at between $150 to $350 depending on if it is one or two springs that need to be replaced. So, imagine my confidence, knowing that I only need one replacement and it probably not going to cost me no more than $200.00 and therefore I agreed and scheduled the appointment. The technician came and saw the garage, long story short, he saw that there were two cars stuck in the garage, and it was Saturday 2pm, and we have been waiting for over a day for the service, and figured out he can take advantage of us, and gave us three different quotes that were all beyond what I was quoted. They quotes were BEST = $1,317, BETTER $ $1,105 and GOOD - $515. I informed him I did not need the top two options, because they have ridiculous and unnecessary things that any right mind person struggling in this economy should not be spending on a garage but will go with the lowest option and the price I was quoted for on the phone. He insisted this is all we can do. So, I was forced to go with the $515 option, because we needed to get the cars out of the garage. Had it been like other days, where we usually park one car outside, and it was also not a weekend and we had options, I would not have used their service. So, in short, unless it is the end of the world, and you cannot find anyone else to fix your garage problems, do not go with this company’s service, because it is morally wrong to take advantage of people that you see in circumstances that they don’t have many options for. And of course, after wards I learned how easy to is to replace a torsion spring found in Home Depot 1 $80 and two for $170 pay labor to someone from Angie’s or any other provider that is eager to earn money the right way.
- Hawi Alemu
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Bethesda, MD
Prompt and courteous
- Richard Dsouza
Great service. Thank you!
- Matthew Brickhaus
Clinton, MD
Nick the technician came ahead of schedule and was very professional and proficient.
- Jackie Smith
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Frederick, MD
I called same day someone came out I wish I remembered his name but all I can say is wonderful knowledgeable determined what the problem was in a matter of minutes great service and most of all friendly and polite highly recommend
- Todd Gray
Mr Brandon Phillips came in and was very professional and answered all my questions I look forward to getting this install
- Paul Johnson
Laurel, MD
My service technician, Nick, called ahead, arrived on time, and was very courteous and knowledgeable. He did the work efficiently, and the cost was reasonable. My garage door now works smoothly. I will be using Precision Door Service for all of my garage door needs moving forward. THANK YOU!
- Rob Taylor
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Owings, MD
Our new doors are beautiful! Our installer did a wonderful job! He was on time, worked quickly and efficiently. He took away the old doors and cleaned the area. He answered all of our questions, programed our remotes and hooked them up to our car. We are very pleased with Precision!
- John Birckhead
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Germantown, MD
our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.
- Subbu Karanth
Fort Washington, MD
The service provided by Dakota was excellent. He called to inform me of his arrive time - which was within the scheduled service window. He explained the problem with my garage door and the recommended solution. He answered all my questions in a professional and courteous manner. The repair was promptly completed. Thank you, Dakota.
- Phyllis Newton
Bowie, MD
I chose Precision again because I was a satisfied customer the first time and was hoping I would get the same professional service. This time I reached out to Precision for something I tried to fix on my garage door but it did not go well. Jay came out and evaluated the situation. I told him what I did and he did not judge. He took care of the problem professionally and explain exactly what was the problem and what he did. I am extremely satisfied with the work and the knowledge, experience, skill, and politeness of Jay the technician. I am a satisfied customer once again, thank you.
- Tim Flegler
Germantown, MD
We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.
- Jodi Kern
Jay was great! Prompt, efficient, mannerly, & helpful. I called 3 companies from Internet on Saturday when my garage door would not open. Your company was the only respondent, & got me an appointment for this morning. Seems like a well organized & functioning business. I would recommend them to neighbors! Jean
- Jean Mccartney
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Riva, MD
Excellent professional and courteous service. Technician explained everything very well and provided me with repairs options and future expected repairs on my garage doors. My technician, Chris, is a valuable asset to Precision.
- Peter Moore
Bowie, MD
I googled a company that could provide immediate service. Nick came out and did a great job. He was very thorough in explaining the issue and how it could be repaired. Great customer service!!!
- Angela Fields
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Silver Spring, MD
Very pleased at availability - same day service at reasonable rate. Derrick was very friendly, clearly expert and diagnosed problem right away. Fixed quickly and taught me some things I didn't know(or forgot!) about our old door opener.
- Steve Saling
This was a really great experience
- Susan Truscott