Garage Door Repair in Washington DC Maryland Suburbs - Page 32

Clyde & Aloma Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I Googled and they were the first company to appear. I’d seen your trucks on the road, so we gave you a call. We called on Memorial Day and didn’t think anyone would answer but they did. The tech came out the next day.

Richard Arthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

Nicholas Wynn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Courteous and respectful and extremely helpful.

Ray Grose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time estimated. Nick explained repairs recommended carefully. When job was completed Nick explained work done and operation of new opener. Very professional!

Sheila Ball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was on time and very professional. We were shown our options and the repair was flawless. We would definitely recommend Precision to our friends and family. Thanks Wayne & Sheila Ball

Jeffrey Prophet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Bobby was professional and clearly explained everything that needed to be done. Made recommendations for some upgrades but no pressure to make them.

Janice Mazur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Another company told me it would cost more to use Precision but actually you had the better price! Instead of telling me the door was so old that the necessary part was unavailable he came up with a less expensive solution. I am very pleased with your service and will call again soon for another small repair that he recommended.

Pamela and Jonathan Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I randomly chose Precision Garage

Marcy Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the best experience with this garage door company. They were very prompt and courteous. Bobby was excellent and fixed our garage door and was very kind and caring. I like that they were on time and called before they were coming. I felt that the price was fair.

Bob Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your very prompt responce! First I want to thank Auston A He was so polite and a great tech. My doors needed more help then I knew about. They run smother then they did 6 years ago when installed.I went with the complete overhaul package and the doors are working great. I only called about one door with a broken spring.But my Wife and I thought both doors have had the same cycles so we decided to have both overhauled.FYI Have both doors done at the same time to save your self another broblem. BOB

Kyle & Jamie Estrada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were highly impressed by the promptness in scheduling our appointment and also the knowledge of the technician . We will definitely use you again if we have any garage door issues or need replacement . You now have a lifelong customer! Kyle and Jamie / Annapolis MD

David B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed a broken spring replaced. Ended up with both door springs replaced due to age. A part broke on my 36 year old door opener and they couldn’t fix it. Had to buy a new opener. Ended up with a much higher bill than I thought when I was quoted a price. But the technician showed up within hours of calling and had everything fixed in a few hours. Excellent service and Jay C was very efficient and explained everything, including why my final invoice was so high. Will call again if needed but hopefully it will be a long time before I need anything replaced now.

Michael Banks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Associate arrived on time as scheduled. He repaired the fort to make it functional. He gave us information about door replacement.

Peter Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service technician, Tavon, arrived promptly. After assessing door condition he laid out options for maintenance and took the time to explain each and answer all my questions. He explained things as he made the repairs. Overall a very comfortable and pleasant interaction.

Rick Moreland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Súper prompt, efficient. Quite an expensive service, but seems performed well.

Hugh Scoggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today we had the great pleasure of doing business with your technician Tavon A Flowers. Not only was he friendly and personable, but he was also very good at explaining the problems he found in addition to the main problem of the broken garage door spring and he explored with us the options for repair. He explained each option in great detail indicating the pros and cons of each for us to take into consideration for long term care of our garage door. He shared the price associated with each option and explained the Precision payment plan process. He even gave us some helpful tips for on-going maintenance. When we decided which option we wanted, he went about doing the requested repairs in a very timely fashion. Upon completion of the repairs, he cleaned up the work area, and reviewed everything with us making sure he had answered any questions we had about what he had done. Kudos to Tavon. Hopefully all of your technicians are as wonderful as he is. Thanks Tavon for a job well done.

JC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service, Chris inspected my garage door and suggested a garage door "Tune-Up" and explain in detail the service he would be performing. Now the door run much smoother and quieted. I have recommended Precision to others, and they were pleased with the service.

Kim Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called the Precision Garage Door company, the first person I spoke with gave me an appointment for the next day. I called back in a few minutes, however, to see what I needed to do to get a "same day" appointment (since that's what is advertised on the website). After my second call, I did, in fact, get a "same day" appointment, the tech was at our house within an hour... which was GREAT!!!, the job was explained and completed within 30 minutes, and the garage door seems to be working fine. So why 3 and not 5 stars???... Here's my issue - the cost for the work done was RIDICULOUSLY HIGH!!! Even as I'm writing this review, I could KICK MYSELF for paying!! We had very similar repairs done by this company in 2015 (i.e., replace the extension springs, pulleys, and cable wires) and the cost for this job was about $500.00. This time around (May 2023), however, the cost for this job was over $1300.00!!!... and that was the second/middle option!!! If I would have accepted and done everything the tech recommended, the cost would have been almost $2000.00!!! I showed the tech my 2015 receipt, kept asking questions about the price, and really tried to understand why the prices were so high... and although I never felt good about the prices, I eventually, gave in because we need our garage. So, just add this review to the many others that address the RIDICULOUSLY HIGH prices associated with the Precision Garage Door company... and be prepared to spend LOTS of money if you use this company!!! I will not use them for any repairs in the future.

Turhan Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phenomenal job by the technician.

Gin Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our spring to our garage door broke in the late afternoon and we could not get our cars out of the garage. We called Precision that night and they were there the next morning. Service was great and the technician very competent. We would highly recommend.

Jeffrey Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Derrick, went above and beyond when installing a new garage door opener. He fixed a poorly installed door track brace and lubricated all door hinges and springs. Our old sticky, noisy door is now very quiet and smooth. The install and service was very professional.

Michael Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris explained my options for fixing the old opener. He completed his work quickly, and then showed me how to work the new controls. He was very pleasant to work with. Great job Chris!

Marc Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, from phone call to completed work is 5 hours. Tyler was professional, knowledgeable, and informative. Doors work perfectly now. A model of competence and professionalism.

Jim Hauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was ahead of schedule and came earlier than promised which was good since garage door wouldn’t open and our only car was inside. He inspected everything gave me two options and explained and also showed me what needed replacing snd why. Very personable and extremely knowledgeable, you could see he knew what he was doing. Fantastic job!!

Diane Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was epic. Very helpful, pleasant and informative. Very satisfied. Great job.

Valerie Karam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazingly professional! Great work ethic.... thank you to Chris C.

Christina Boggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah was prompt and professional. He thoroughly explained the repair and costs, and completed the work efficiently.

Jules Andersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome experience. Same day service. Rep was extremely prompt, professional and fully explained all repair options. Both springs was done immediately with no problem. Would fully recommend this company.

Michael Pollard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah called before he arrived and was on time. He assessed the problems with our door and opener, and walked me through each issue with pricing. We agreed on a work plan and he executed the plan. He is professional and proficient and pleasant to work with. I recommend him highly.

Crissy Fuentes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service for quote was super prompt! He was awesome and very helpful. We just feel is too much money for our little old garage. thank you so much, Crissy