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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 421 reviews, averaging 4.82 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech had excellent customer service. Very polite and knowledgeable.

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A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

James Q Service Provided:
Garage Door Opener Install

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service tech Sherman called to let me know he was enroute. Sherman arrived on time, he inspected everything, explained exactly what he was going to do and why. Price was quoted up frontand the work was done quickly. Great experience. Thanks Sherman

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A Response from: Mike Brickner

Ben, Thank you so much for your business and choosing Precision. We're thrilled to hear about your experience with Sherman and glad we have such a dedicated team of professional, attentive and courteous employees. Thanks for letting us know how your visit was and please be sure to contact us again in the future should the need arise. Thank you

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, David, provided excellent service. He was very professional and efficient.

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A Response from: Mike Brickner

Lucille, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Company's responsiveness is excellent. Scheduling the repair/install was simple and straightforward. Actual work and technician was professional and thorough!

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A Response from: Mike Brickner

Thank you so much for taking a moment to review and rate us. We appreciate your business and strive to provide excellent service in a timely manner. We sincerely look forward to meeting any garage door needs that may arise in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very courteous and polite service representatives. Very pleased.

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A Response from: Mike Brickner

Our pleasure, Roxanne!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was professional, knowledgeable, and polite.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt professional service from reliable Precision ( third time)

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

KEITH did an outstanding job repairing my motor challenge so the door would move up and down again. It took him 20 minutes tops. The guy is a consummate professional.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used these folks in Florida and Maryland for all my garage door needs and they do a superior job. The employees come, assess the situation, make recommendations and present options and then perform the work immediately or place the orders and return to perform the work with minimal delays. Prices are not cheap, but neither is the equipment or work performed poor.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

While this was to totally, totally, unexpected surprise and expense, I was extremely please with Barry's professionalism, efficiency, accountability and communication. Personally, I feel like customer service and communication has fallen by the waist side over the past 10 years, however, Barry, definitely bucked that trend. He was on time, a big plus, and explain to me what he was going to do and the pricing for the repairs. While, the pricing did appear to be high, I knew that the repairs were needed and he did a GREAT job in explaining in DETAIL, what he was going to do and why. Pricing aside, I would definitely used Precision Overhead Garage door service and i would definitely request Barry.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry Great technician

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because of previous positive service.The service provided today was rated as the Best. I needed and was provided with 2 remote control garage door openers. My questions were thoroughly answered. The educational information was greatly appreciated and will help me in the future. Definitely will recommend Precision.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician that came out was outstanding! Not only did he give me some price quotes but also informed me of newer safety devices I should be aware of. I give him 5 stars. He was knowledgeable and gentlemanly. Clone this guy because he was great. Thanks

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James Q Service Provided:
Garage Door Repair

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Techs were fast, efficient, and polite. They explained clearly what needed to be done and why, and then executed as agreed. I would use Precision again in a heartbeat if my other garage door misbehaved.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was excellent service.. Barry was very professional and knows the product extremely well.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was an outstanding experience! From phone call to the best service technician. All around very professional, polite, and knowledgeable. I am a facilities engineering technician who has been around for nearly 30 years and I was very impressed. I told your service technician that I wish we had him working for us. You have my business as well as anyone who asks me about doors and a good company. Thank you.

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Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Loved my experience! Professional and quick!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was recommended by my home sales associate. The technician was on time, courteous and professional.. He was able to quickly determine the issue with the garage door openers, made the necessary repairs, lubricated the springs and pulleys. His ability to determine the problem so quickly speaks well of the company and I will use them once again should the need arise and recommend Precision to friends and family. Welldone.

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Derrick E Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service reps were very timely. They indicated the problem and provided an estimate for the repair, I approved the estimate and they set out to take care of the problem. They took care of the problem in a timely manner, cleaned up and took away the worn part(s). The service reps were very efficient, focused and thoughtful. I would recommend them to my friends and would certainly used them again.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We’d had Precision Overhead Garage Door Service work on our door several years ago, so it was a no brainer to call them back. One of the springs broke, and they fixed it in an hour. Great service! Highly recommended.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used them before with excellent service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This has been the worst service and customer service experience that Ive ever had. My door is still not complete on 7/25/19 for a simple new garage door install. My first appointment was on 6/5/19. I have been getting the run around on completion of the door. They installed the door and there were gaps around it, i had to call them to check on the filling the gaps. They came out at least 5 times total to finally add paneling around the door but there is still a gap to this day. Last time a guy came he said the door was the wrong size, now they are telling me that they cant put a door the right size and they just need to add more wood to seal it up. I have never experience so much confusion on what needs to be done for something that should be simple. The door is custom made apparently so i don't know if they don't want to spend them money to make a new because they made the wrong size or what. This is horrible and my door is still not complete.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Door Service when one of the cables broke on the garage door. After looking at some videos on how to replace it, I was thinking about just doing this myself, but in the end I decided to call the professionals, and I'm very glad that I did. The tech was very knowledgeable and did an outstanding job, and he went out of his way to fix some other things that were wrong (needed lube, etc). The garage door works really great now, it's much quieter and operates a lot more smoothly. Thanks very much!

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Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was completely surprised with the quick response to my request as well as the date to perform the repair to my garage door opener. Moreover, unbeknownst to me, when the garage door opener was installed by another company the technician never installed the belt correctly which caused the belt to come loose. However, the Precision technician (Barry Cavazos) quickly identified the problem and made the repair. Mr. Cavazos was very polite, patient, and knowledgeable. He explained as well as showed me everything he was doing and he gave me pointers to maintain not only the garage door opener but my garage door as well. While he was there I also had him change the bottom weather seal which had deteriorated and being held together with gorilla tape. I am completely satisfied with the services provided by Mr. Cavazos and the Precision Garage door company and I highly recommend the company and will use them again if the need arise.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional and courteous staff .

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision and especially Francisco Moreno who was prompt, professional and courteous. He diagnosed the problem quickly and more importantly was honest about what was required to repair the springs. He also went above and beyond the scope of replacing a broken spring by tightening brackets, rails and lubricating the joints and rollers. I did not expect that. Precision will continue to be my go to garage door service company. As a repeat customer this was very important to me.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have dealt with Precision for over a 15 years. They are the go to for my garage door service. They have been exceptional. I have had my garage door replaced, my garage door opener replaced, had a keypad installed and had tune ups over the years. Just today I had the fob replaced after 10 years of service. My house is over 25 years old and we all know that the garage door opener and equipment is a wear and tear item that needs periodic maintenance. They are great.

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Derrick E Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derrick E
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112