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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,918 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,918)

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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 416 reviews, averaging 4.82 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 12/29/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased two-door garage doors in June 2020. LOVE THEM! I had a squeaking problem with one of the doors. Precision sent Technician Justin Crosby. Mr. Crosby was professional, knowledgeable and very courteous. No more squeaking!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 12/24/2020
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service from answering phone calls to fixing the problem,who ever is running the company deserves appreciation. Thanks ????

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 12/14/2020
Garage Door Opener Install
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and very professional staff. Will definitely recommend Precision services to everyone. Thanks

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 12/05/2020
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician, Eric was on time and very professional. He offered options for my garage door repair, I'm glad I went with their rollers, they absorb the sound really well; it was so extremely loud before. Get the rollers, you're going to be glad you did. The door now closes evenly and quietly with no hesitation. The Eric and Precision Doors.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 11/18/2020
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and was able to get a next day appointment to fix our garage door. Eric Bartow called within 30 minutes of arriving. He was polite and professional. We had new springs placed on our garage door almost five years ago. Eric confirmed that the springs were covered under our warranty. Very pleased with the work performed.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 11/18/2020
Garage Door Opener Install
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service. Respectful of me, my time and my property. Technicians very knowledgeable of their craft and provided recommendations on products suited best for me and my family’s needs. Excellent customer service. Refreshing! Definitely will recommend to friends and family.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 11/13/2020
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

To begin with, we were pleasantly surprised that your technician could come the next day. He was on time, and left a phone message when he was on the way. He wore a mask, diagnosed and fixed the problem quickly, and was friendly/polite. We used your services some years ago for a more extensive problem, and were completely satisfied then, as well. We will not hesitate to recommend Precision to friends.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 11/13/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

To expensive for service for 65 dollars worth of parts maybe I should do what you do and not be a teacher.

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A Response from: Mike Brickner

David, please give us a call at your convenience to discuss. The problem with a hung door is much more complex than meets the eye. I'd be more than willing to discuss this with you sir.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 11/07/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used you all a number of times. This is not the first times Sherman has been here. He diagnosed our problem and fixed it right away. He was prompt and polite and a joy to have here. He is a jewel that you need to keep.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 11/06/2020
Broken Garage Door Spring Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I want to thank you for sending Sherman as our garage door repairman. He represented well and did a good job. He was very personable and super professional. Thank you Precision!!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/30/2020
Broken Garage Door Spring Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Staff workers were very professional and courteous. Upon completion, they demonstrated the operation of the newly installed spring, rollers, and cable. I appreciated them coming out in inclement weather to do these repairs. Job well done!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 10/29/2020
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentlemen who cane called when they were on their way and were very friendly and knowledgeable. I would definitely use them again.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 10/12/2020
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue that was caused by the installation job from before I bought my house. Precision was quick reply and was able to get someone out the next morning. Dakota did a great job of looking over the entire installation and correcting the core issue to ensure that I didn't have the same problem in the future. He looked over all the parts and pinpointed some areas that could be problems in the future as well to correct them. He was very knowledgable and personable. Without a doubt, I will be calling Precision in the future for any garage door issues.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 09/28/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service and professionalism delivered today by Sherman. I have used Precision a few times in the 16 years I have been in this home. While I have always had good experiences, Sherman has been by far, the best technician I have encountered. I needed to reinforce a broken panel. Sherman put a temporary brace in place to keep the door from buckling. However, I also opted to replace the door as a better long term option. Sherman showed me samples and answered all of my questions. Great technician and extremely pleasant customer experience.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
1 2 3 4 5
Date: 09/10/2020
Garage Door Opener Install
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT SERVICE AND PRODUCT INFORMATION

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 09/05/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgeable technician, on time and very good manners.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 09/01/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They are responsive, communicate effectively, and get the job done for a good price.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 08/18/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First time using Precision Door Service and am very happy with my decision. Sherman, my tech, arrived on time, clearly knew what he was doing and did an excellent job! He tolerated my many questions, was very pleasant and so knowledgable. The replacement springs work great - door operation hasn't been this smooth in a long time! I will have to remember him for next time and would highly recommend him. I am very happy with the work done. Also, I appreciate the advance information on who would be coming - no surprises is good in this case.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/13/2020
Garage Door Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Sherman explained everything to me in a way that made sense to get the 8 year warranty product. He is a good representative.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/07/2020
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've used a few contractors for different services being a homeowner. I also don't normally leave reviews, but I have to say my experience with precision doors was absolutely terrible. I had some work done to my garage door last year that included the cables, springs, and other parts. I used the garage door regularly everyday and initially was satisfied with the work. Last month, the cable snapped when I pulled into the garage. Luckily, the cable was under warranty since it was done by precision doors. The tech (Jake) came out and replaced the door under warranty. Here is wear that terrible customer service starts...the tech gets ready to leave with my garage door not closing. The tech has the nerve to say that the garage door never worked (even though I literally got his advice on how to manually open the garage door to get my car out). To further insult my intelligence, the tech states the work was shoddy and precision would never do it, insinuating that I got someone else to replace the garage door parts. It was the dumbest thing I heard, why would I pay 600+ dollars to replace parts that are already under warranty? It would be like me buying a new Toyota and having Jiffy Lube replace my engine and pay more out of pocket. To top things off, I want to get a tech to make sure my garage door is functioning properly since it's now making a loud noise. I was promised a senior tech, instead they wanted to again send Jake out. I would not recommend precision doors, I still was not able to get my issue resolved.

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A Response from: Mike Brickner

Jason, after our conversation this morning (7-8-2020) and the resolution we have in place we hope this is a pleasing plan we have worked out. We truly appreciate your candid review and more importantly your business and hope to continue providing you with the exceptional customer service you've come to enjoy with Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/06/2020
Garage Door Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike, is excellent with his services. Very knowledgeable with the garage repair. He still came out when it passed the time we have schedule.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/01/2020
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake did a great job !!! I will contact later for service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Jake. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/18/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman and his helper did a great job. They were courteous and efficient and informative about the product.

-

A Response from: Mike Brickner

Gretchen, Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 06/15/2020
Install Garage Doors
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear sir, If possible I would like to go with the best option however I can only go to 2K. Please advise if this is possible and your tech was quite helpful in getting the quote to me. The Techs name was James Queen.

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A Response from: Mike Brickner

Joaquin, Thanks so much for the review on James. We appreciate the opportunity.

James Q Service Provided:
Install Garage Doors
Installer: James Q
1 2 3 4 5
Date: 06/08/2020
Install Garage Doors
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had two garage doors installed June 2020. LOVE THEM! James Queen was the technician that gave me my estimate and Olaniyi I and his assistant (don’t know his name) installed the doors. All three gentlemen were EXCELLENT in their area of expertise. They were professional, knowledgeable and courteous. I could see that Mr. Olaniyi and his assistant took pride in their work, very meticulous. I would recommend highly Precision to family and friends. Deborah W. of Bowie.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer: James Q
1 2 3 4 5
Date: 06/08/2020
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, courteous technician.

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A Response from: Mike Brickner

Wendell, Thanks so much for choosing Precision Door Service and leaving us a review of your experience with our company and Sherman.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 06/03/2020
Garage Door Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The team was prompt, friendly and performed the necessary work in a timely manner. The cost was very reasonable and I would not hesitate to hire them again in future.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 06/01/2020
Garage Door Repair
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/29/2020
Garage Door Opener Install
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys do good work at a fair value. Their Techs are good and professional. Their installed products seem to last (I had the garage open they installed work for 18 years till it died on me). I also like that they honor the warranties they have obn their springs.....This is the reason I had stayed with them for the last 18 years...

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 05/28/2020
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians, Sherman and Joe - showed professionalism and were able to identify the problem immediately. I have been using Precision Garage for over 20 years.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Opener
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112