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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2983 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/20/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time with Great service , strongly recommend.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Sherman has save the day, Sherman called prior to arriving he replaced my outside garage door panel and lubed my garage door and advise me on maintaining on the garage door. Thank You Sherman!!!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The customer service provided by Precision was excellent from start to finish! I spoke with Emily and Becca, who were both very pleasant, patient, and helpful. Rick was the technician who provided the service and was also pleasant and professional as he followed COVID -19 precautions while doing his job. He was very helpful and and did a great job explaining what could be wrong and the thought process for problem solving the issue. He also explained my options for repair and patiently answered all my questions. I appreciate that Rick didn’t try to sell me more than I needed when I thought I might need more, like a new garage door. Everything that needed to get installed was and with some lubrication to the door, it’s working like a charm and sounds like new! I would definitely use Precision again and recommend them to anyone with any garage door concerns!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were prompt, courteous, professional and concerned about my safety as well as their safety. Thank You for a job well done.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/16/2020
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service by installer (Eric) and customer representative. Both were very courteous, helpful, and knowledgeable. Schedule my service within two hours. Awesome!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/15/2020
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Today we had our second service call on our new garage door. It opened as normal but we could not get it to return to the closed position, It would go down for about two feet and then reverse to the fully open position. We had an appointment and arrived back home just as the service man arrived. The door is not centered in the space between the two tracks. The service man adjusted the setting on the detector but did not center the door between the two tracks. I feel that we will continue to have problems.

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A Response from: Mike Brickner

We're hoping that with the 2nd appointment and discussion with you via telephone we were able to put your mind at ease. We sincerely appreciate your patience while we made a few minor adjustments to your door for optimal operation. Please feel free to contact us again with any questions or concerns regarding this or any other garage door issues.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

fast and easy

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

1 2 3 4 5
Date: 10/13/2020
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue that was caused by the installation job from before I bought my house. Precision was quick reply and was able to get someone out the next morning. Dakota did a great job of looking over the entire installation and correcting the core issue to ensure that I didn't have the same problem in the future. He looked over all the parts and pinpointed some areas that could be problems in the future as well to correct them. He was very knowledgable and personable. Without a doubt, I will be calling Precision in the future for any garage door issues.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision late on a Friday afternoon after our garage door stopped working. They were extremely helpful and able to schedule a service technician to come out the following morning. Rick was technician that they sent out and he was extremely knowledgeable, courteous and very professional. He quickly explained exactly what the problem was and provided different repair options. After the repair was completed Rick thoroughly went over everything that was done. I would highly recommend Precision and Rick if you need garage door service.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, detail oriented and friendly service.

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/10/2020
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service representative was very professional, knew his job very well, gave sound advice for future issues w/time line & answered all my concerns! Should I use the service for future I would love to have him back

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did not need to wait on hold when I called and I appreciated the prompt, same day service. The courteous serviceman, Sherman, called ahead, wore a mask (very important to me, a diabetic senior), explained the problem, and waited while I tested my car remote and keypad to be sure all was working correctly.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company! I was very confident in my technician. He explained the different types of equipment and offered different options. He was efficient, professional and friendly. I highly recommend!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rick was super. Took time to teach me a few things about my garage door

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 10/06/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Professional. On Time. Worked Extremely Fast. But price was a bit on the high side for an replacement torsion spring. ($300)

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 10/06/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman is an outstanding representative of your company. He is very personable, extremely knowledgable, and very professional in carrying out his work. He immediately diagnosed the two problems we had with the one door by realigning the rails and re-installing the two electric eyes in a more stable manner so that they would work properly and consistently. We needed new rubber seals on the bottom of both doors. He made the trip to the warehouse to pick up the proper seals that had just been delivered so that the job would be completed in one day. The seals are a much higher quality than the original ones that came with the doors. We would not hesitate to recommend Precision and Sherman to anyone in need of this service. Well Done!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/06/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to call Precision on the weekend when my spring broke and make an appointment for a technician the next day. Eric did a great job explaining what needed to be repaired and what should be repaired for safety reasons since our garage door had 17 years of significant use. He was very professional, efficient and the job was done right. I would recommend Precision!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 10/05/2020
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The representative of Precision Door Service who installed our garage door opener was pleasant, efficient and competent. I am enjoying our new Liftmaster opener and my family can’t believe how quiet the door opening and closing is. I love the bright LED lighting that is part of the opener. I’m so glad that Precision did such a nice job. The opener comes with a 3 year warranty so if anything goes wrong the repair will be performed at no cost.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/03/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Sherman S. came out on schedule to repair my garage door. He took the time to look at my garage and examine everything I needed and it was determined that it would be better to replace and install a whole new door. He was quite pleasant and a wonderful person. I look forward to his returning.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Garage Door Service late on Friday because the spring on our garage door snapped. The representative who assisted me was very helpful and professional, and gave me the first appointment for the next day, Saturday. Sherman Stepney, the Precision Garage Door serviceman, arrived on time and was very professional and extremely knowledgeable. He repaired our garage door quickly and efficiently, gave my husband pointers on which parts of the garage door to keep lubricated, and even gave him a container of oil! When we need service in the future, we will be asking for Sherman by name. We also sincerely appreciate the military discount - it really means a lot to those who have served.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/03/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and professional, but expensive

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 10/02/2020
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

10/2/20. We used your company several years ago, and was very please to get Same Day service today with Dakota. He arrived timely adhering to COVID 19 guidelines, and wearing his mask. He was very professional, pleasant, and knowledgeable, assuring the the opening & closing lock on garage was OK. He closely inspected , and lubricated doors with used your silicone lubricant. He also recommended using a SILICONE lubricant about every 6 month for smoother opening & closing. Very pleased with Dakotas service, and your company. You remain professional, and seem to be keeping up with technology. I greatly appreciate photos of your technicians, and your very pleasant and helpful Receptionist . Thank for still being there to help us with this service. Thank You. Your Business page answers most our questions about your service company.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr Sherman did a great job on installing my new garage door opener. He was very professional, polite and informative. He was punctual and performed the job in a timely manner. I would highly recommend him to family and friends. Thank you Mr Sherman my wife loved the new innovative system including the camera.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

1 2 3 4 5
Date: 09/30/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dakota arrived promptly and provided outstanding service. He asked if I was interested in new Garage doors and was very receptive and understanding that I'd prefer to service the existing doors. He provided excellent maintenance service and was very diligent in his work. The appointment was scheduled quickly and efficiently, and I definitely will call this Company again if necessary. Thank You!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 09/30/2020
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with the work performed by your tech Dakota. A very pleasant and intelligent young man.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast and friendly service

-

A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

1 2 3 4 5
Date: 09/28/2020
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sherman did an excellent job of repairing my door. Fast and professional.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service and professionalism delivered today by Sherman. I have used Precision a few times in the 16 years I have been in this home. While I have always had good experiences, Sherman has been by far, the best technician I have encountered. I needed to reinforce a broken panel. Sherman put a temporary brace in place to keep the door from buckling. However, I also opted to replace the door as a better long term option. Sherman showed me samples and answered all of my questions. Great technician and extremely pleasant customer experience.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had service on both my garage doors today. Sherman was my technician he was very knowledgeable, polite & professional. I didn’t feel like he was over selling his product. I have peace of mind now knowing the doors are in good working order. Also, with the Bios that are listed on your website of your technicians it was nice to know who was coming to my home.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112