Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Product:
I give him 5 Stars The Gentlemen that worked on our garage door was very professional and provided excellent customer service. We will share our experience with anyone that is looking for services on their garage because of the good service we received on this call.
- Charles Lamb
Product:
Frederick, MD
Five stars for the technician but one star for the email I received admonishing me for not choosing the $1000 option which was totally unnessecary from your company
- Michael Ellsworth
Owings, MD
The Precision technician was on time, professional, personable, and efficient. He got right to work, repaired the garage door opener, and inspected the unit to ensure all else was in working order prior to his departure. I highly recommend Precision Door Service and will use them in the future.
- Donna Farrington
Upper Marlboro, MD
Your Tech, Taylor, who responded to my home on 12-29-21, was excellent, very professional, informative and polite...I am now a customer of Precision because of him and will recommend Precision to my neighbors. I would like for him to view this rating if possible.
- Ronald Warren
Garage door spring was broken so I called Precision. The appointment was scheduled for the same afternoon I called for service! Taylor arrived on time and walked me through the issue, explained the repair estimates and performed the repairs quickly and professionally! Top notch company!
- Jeffrey Cook
Product:
Frederick, MD
We bought our two garage doors and openers from Precision, so when we experienced an issue with one on Christmas Eve late they gave me the first a available which was the Sunday the day after Christmas. We were pleased with the whole process.
- Paul and Rochelle Lull
La Plata, MD
Very good service by both technicians. It only took one hour and I was very pleased with the work.
- Roy Hale
Product:
Chris was on time and courteous. He pointed out that my garage door opener was 12 years old and needed some repair and 2 springs instead of just one. I asked if it would be better to get a new basic garage door opener and he said he would provide 3 options.The least expensive option was over $2100. I considered that outrageous and declined. Instead I paid $60 for a service call in which Chris reattached two pieces above the chain sleeve allowing the garage opener to function again. While Chris was not pushy regarding any purchase, I would caution potential clients do some homework/research prior to making any expensive purchase.
- Jay Corbino
Harwood, MD
They are great Chris came out sized up the job quickly. Show me the problem and made a few suggestions and he spotted a few safety issues. Chris gave me two options and I made my pick and he knocked the job right out.
- Michael Moreland
Product:
Craig was my technician. He was so great. He explained everything in detail to me so I had a really good understanding of what needed to be done. When he finished the job he also explained some things that I needed to look out for going forward. I really appreciate the time he took to be so thorough. I highly recommend him.
- Linda Eisenberg
very happy with their service. Repairman was very knowledgeable and explained everything.
- Kari Price
Product:
Fort Washington, MD
Thank you for coming out on short notice. Technician Dakota was outstanding. Very professional, explained the work before and after and provided quick, reliable service, made suggestions where needed. We needed new rollers and I asked for the works, so we added on springs as well. Very satisfied. Happy Holidays!
- Mrs Mitchell
Product:
Takoma Park, MD
Excellent, excellent service. I gave them a call and the same day my garage door was working better than it ever had.
- Elizabeth Kleemeier
Product:
Silver Spring, MD
Excellent Service
- Eugene Kudlik
The technician was exceptionally cordial and professional. Not cheap, but you get what you pay for. Will call again.
- Clifton Gordy
Product:
Craig was our technician. He was very professional and knowledgeable about the repairs needed to our door. He arrived on time and completed the job in about an hour and a half. We will definitely contact Precision for any future garage door issues.
- Dwight Clark
Adamstown, MD
Quick and professional response from the moment we called and leading to repairs. As well as appointment availability.
- Roland Rios
Product:
Accokeek, MD
Your technician Craig Taylor was very well verse on the repairs that needed to be done and he explained what he was going to do and gave us 3 options. I was amazed that even I understood what he was saying. I highly recommend and will call back for all future garage needs!! Thank you Craig for a job well done. The Moore's
- Arline Moore
Hyattsville, MD
Excellent work and courteous.
- George Walker
Product:
Fort Washington, MD
New Garage door opener installation was completed very satisfactorily and in a timely manner.
- Carl Mayes
Exellent service
- John Cremins
Product:
I called to schedule a repair service for my garage door opener and I was able to be seen the same day. Craig, your technician, called ahead to let me know when he would be arriving. He was very courteous, professional, and efficient, and he knew what he was doing. I've always been impressed by the quality of your service and technicians, and I will continue to call Precision for any future garage door equipment needs. Thank you for another job well done!
- Eric Hagen
While Chris the tech seemed nice and knowledgeable about garage doors, the prices charged for a door tune up seemed to be high - $250 for per door for a tune up where all he did was lubricate one of the doors appears a bit much. The other door he at least had to get out his drill/driver and adjust the tracks. I will definitely check pricing with other firms next time I need a tune up. You have a highly profitable business where you can collect $629 for an hours worth of work. Glad I fixed my other door myself and saved some money.
- Robert Hackman
La Plata, MD
Craig Taylor was the technician who put in a new garage door opener. He called before arriving and was so polite, kind and professional. He explained the new device to me. Definitely a good employee. Judy Burk ( Please note I changed the name to me. My husband expired last year)
- Al and judy Burk
Brandywine, MD
Jay and Dakota were absolutely great! Professional, very knowledgeable and respectful. They came to my home and assessed my issue. Consulted with me and informed me of what needed to be done, then fixed it in a FLASH! They also gave me maintenance tips for my garage door. Loved Precision and I will use them for all my future garage door needs! Thanks Jay and Dakota!!
- Sonja Rodgers
Service was very professional and very satisfying.
- James Reading
Great experience. Appointment was setup and confirmed, technician called when he was on his way, arrived on time. I explained my problem with the garage door tension springs and the fact that the door was very hard to manually open. The two technicians discussed all the possibilities that would fix the problem. They wound both springs to the proper tension, tested and readjusted until the door was balanced and operating properly. I could not have asked for a better experience from what I think is an excellent service experience and company.
- Paul Laruffa
Frederick, MD
I would recommend these guys to anyone. The tech that came to my house was friendly, well informed and very professional. They gave me several options and were done quickly.
- Glenn Fernandez
Silver Spring, MD
We have been Precision door customers for years for a good reason. When my garage door spring snapped, I called for help immediately since we couldn't get our car out of the garage. Within 24 hours, we not only had an appointment but we had everything fixed! Layne, our service technician, arrived on time, explained what the repair would entail, diagnosed other problems with our garage door system and corrected them all in a timely and efficient manner. He was courteous and professional. We couldn't be more pleased.
- Cynthia Shields
Product:
Dakota and Justin, were absolutely phenomenal. They guided me through the process and assisted in deciding what work was needed versus what was nice to have. They were very consultative and knowledgeable. I would recommend the two of them to anyone!
- Jarrett Walker