Garage Door Repair in Waldorf | La Plata, MD - Page 9

Kimberly Shuler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I scheduled an appointment and they came when they wanted and I wasn't there. Precision needs to work on there Communication skills. I spoke with the owner and he also stated that he would give me a call back and he never did....Unfortunately, I will not be using them again.

Kimberly Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Alan T was extremely professional and courteous. He fixed my garage door within 40 mins of his arrival! He also provided some good info for replacement of our garage door motor in the future. I'll be calling Precision again when the time comes. Thanks so much!

Kim Wyant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.

Randy Hodges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service; arrived right on time. Alan was very professional and helpful. Diagnosed the problem and repaired very quickly. I would recommend this company for garage door repair.

Dell Cary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Barry was very professional, and explained everything that he was doing and did in detail. You guys have a very good tech working for your company.

Barbara Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was very professional and courteous. He performed very well in spite of the heat wave! Unfortunately he had to make another trip with another part (a large 18' rod for top of garage door) which needed to be replaced along with the springs.

Dave Eicholtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. The repair was scheduled and done on the same day, really half day. Tech Alan was prompt and professional. Couldn't have asked for a better experience. He replaced the broken spring quickly and allowed me to decide whether I wanted to replace the other spring now or later although he recommended now. No pressure and very easy to talk to. I would recommend this company and Alan to friends.

Mark Apuzzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alvin was a knowledgeable service technician who displayed the utmost professionalism. I am so impressed with his service that I will be using precision every time from here on out!

Ed Sloane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan identified the problem almost immediately. It took about 15 mins to repair the problem. He was professional, quick, and friendly.

ralph hurd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan was great! The door was off its track, stuck open, it was pouring down rain, and it was questionable as to whether he'd be able to reposition the track and wrangle the big door by himself without it falling on him, but he got right to work. In no time he was done! All fixed and better than before. He was very knowledgeable, efficient, personable, and competent. Sometimes it can be daunting to use a company you don't know in an emergency, but thanks to Alan's professionalism, we now have a go-to garage door company. Thanks.

Ronald Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision Door Service on Google. I was impressed by what I saw online. However I chose not to do business with them because of the unprofessional attitude the technician (Alan) displayed when he came out to inspect the garage door. I called Precision Door Service to request a tech to look at the door because of some minor damage to the door that was caused by the opener that wasn't installed correctly by the builders and over time it cause too much stress on the unsupported part of the door and consequently it was not closing all the way. When Alan came out to look at it he did not take the time to inspect it but instead he imediately tried to sell me a new door without any offering any other options. He said that he'd been doing this for quite a while and that the only option was to purchase a new door. I started asking questions about it because he didn't explain to my satisfaction his reasoning for recomending replacing the door and not trying to repair the door. As a result of that experience I chose another company to look at it and found out that all it required was to reinforce the the door so that the stress of the opener was placed on a more solid part of the door so that it could shut all the way. If this is the attitude of all of your technicians I think you should provide better training for your technicians so that in the future you won't lose business due to lack of training and professionalism.

Bruce Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The coil spring snapped last night. When I got home from my meeting and couldn't get the garage door to open, I went to check it out. The spring was broken. I called Precision's phone number expecting to get a recording, and a live person answered. I told her my problem, and she scheduled it for the next afternoon, in the time-slot I wanted. The service tech came out, and replace both springs in less than an hour. I was up and running in less than 24 hours. Thank you for great service.

Robin Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found them on google

Artelia Covington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am VERY disappointed with the experience I had. I was given an appointment time range between 10:00 am and 12:00. The technician arrived at 2:35. He walked to the garage door and as soon as I lowered the door, he said it would cost me $75.00. He sprayed some WD-40 and touched something on the garage door opener. I asked him repeatedly if that was going to fix the problem of the door going back up automatically instead of staying down when lowered. He said I needed to put WD-40 on it about every two weeks. I asked him what the $29.99 charge was for and was told that was just for him showing up. Before he drove away, I informed him that the door was still doing what I had originally made the call about. He then came back and lowered the door. It stayed down that time. He then told me that if I got tired of what it was doing I could call your company back and he would take $75.00 off the 500 dollar plus cost of replacing the motor. I feel that this was a rip-off. I still am not comfortable that my garage door will remain closed. I was charged 104 dollars for less than 10 minutes of service and the door is still not satisfactorily repaired. I will not contact this company again.

Tom &Lynn Vinciguerra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan was very kind and efficient, and diagnosed our issue, which involved replacing the springs and bearing. He worked quickly to resolve it, and explained how the door was in better shape now. We are pleased with how efficient, and quickly Alan and Precision responded to our need, and at this busy time of year, we appreciate your help! Many thanks ~ Tom and Lynn Vinciguerra Waldorf MD

John Eberle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Picked you from Angie' List. Alan showed up on time, was very professional, found the problem quickly and fixed the issue very quickly. Great technician, thank you!

Anita Edmonds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Fixed both garage door openers. Thanks.

andrea sumaray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I gave a 4 out of 5 because of price (thought it was a little too expensive) but otherwise punctuality and service is a 5/5.

James P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan was personable, experienced, prompt, courteous neat and professional!

K. Kunel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased!

W. Burgess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JR and Dee were extremely professional and courteous. This was a rare exception experience with superb customer service. Great job, guys!