Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
New garage door and motor were installed in 2017. Water was coming in the garage on one side so I called and requested that a technician look at it. Derrick called my house to inform me he was on the way; however, I was on another call and didn't recognize the number so didn't answer. He called the cell and I didn't answer so he sent a text message. I truly appreciate that he was persistent. He replaced the rubber and I am hopeful that will resolve the problem. If not, Derrick requested that I please call and let him know. Excellent customer service.
- Toni Foxx
Your technician Mr. Sherman C. Stepney did an excellent job on my garage door. He was very informative and courteous.
- Nathaniel Berkeley
Shane Stepney is THE BEST! I highly recommend him. He came to my new house and was so professional and kind. He explained what was wrong with my garage door and fixed everything within seconds, without asking for anything. Thank you Shane
- Ernestine Lobe
Tech did a great job, professional and quick.
- Khlid Elhillali
Excellence service on time . Service provider professional and courteous
- Darrell Burrell
Mr Sherman was very professional and take pride in doing his job. I will highly recommend others to precision .
- Marcia Daring
Service was excellent. The technician, Sherman, was professional and did a fantastic job with my garage door repair. Would highly recommend this company again - especially Sherman!
- Leslie Warrick
Very good service
- John Cornish
This company knows what customer service is. From my first text to the completion of the garage door repair several hours later. This was a A+ experience. I would recommend Precision to all. #customerforlife
- Michele Chambliss
Good evening, I first looked up the various companies that could fix my issue with my garage door and found your company. I received great customer service from the person taking my info to tech Derrick who diagnosed & recommended solution. I would use this company again. Thanks to agent who took my call, she was helpful, pleasant and nice to speak to. Derrick was very professional, pleasant & I would call to ask for him again once I decide on part I need to fix problem.
- Silvia Giddings
Derrick was wonderful. He was very concerned and helpful. They worked with me on the price making sure we kept quality. I look forward to having Precision install my new garage door.
- Leila Mcdowell
A TOTAL SCAM! They sent a technician out to quote me a price and after a brief review quoted us a price of over $800 to replace two springs. We immediately called another local company and repaired our garage door and replaced the springs for under $300. I would never use or recommend Precision to any of my family or friends! #Beware
- David & Sylvia Wimbley
Called Precision, they setup appointment arrived on time. Excellent, additional preventive measures provided. I will keep precision in my contact list. All others can't compare with timeliness, quality of service and technical expertise.
- Isabel
I contacted 2 companies for estimates to replace my 20yr old garage door. Precision was not only the lowest, their estimate and service was superior. Our 3-layer insulated door was installed last week by Wes, who was friendly, knowledgeable and efficient. We're extremely happy with this decision. The door looks great, is very quiet and it cost significantly less than we expected to pay. As a bonus, we could instantly feel that the garage is significantly warmer than it used to be. Thank you, Precision Doors, for your quality products, excellent service and commitment to your customers. Lloyd
- Lloyd Williams
I chose Precision because of the excellent job you did in installing a new garage door I purchased in 2015. Also, I appreciate Precision providing a bio of the technician providing the service and the prompt response to my service call. My technician today was Sherman C-Stepney. He called and arrived within the time frame that I was given. He was pleasant and professional. He diagnosed the problem and recommended the most practical solution with which I agreed. He installed the opener with precision and when the job was completed he explained the operation of it to me. Again I am pleased with my service with Precision. Thanks Sherman!
- Clarice Thompson
I was very pleased with my service with Precision. I was able to get an appt. the same morning of my call. The Service Technician came out was very prompt, professional and diagnosed my issue right away. He even let me know what I could do to better my system. I would definitely recommend Precision to anyone looking to have services done.
- Pamela Marbury
Precision was referred by Angie's list. The employhee was professional, pleasant and competent. The price was reasonable, the work resolved the problem and was done efficiently. I would use Precision again and will refer Precision to my neighbors.
- Patricia Samuelson
Your technician, Sherman C-Stepney, did an excellent job in immediately diagnosing the problem with my garage door opener which turned out to be loose cables. He went about fixing the cables in a professional manner and answered all my questions. He made good recommendations on maintenance for the opener and the garage door. If anything else goes wrong I will request him for the repair! He is truly an asset to your team!
- Aaron Cooper
Your service/account representative was professional and knowledgeable, however he had to make a second trip to my residence because he did not call me the first time to inform me that he was running behind. That caused me time and unfortunately money (had to leave my place of employment to return home).
- Will Smithe
I was fortunate enough to have your 5.0 specialist, Sherman provide service today. He was knowledgeable, provided advice on garage door mechanics, and finished the job quickly. He certainly deserves 5 stars from me.
- David Ransom
5 Stars rating!!!! Purchased 2 new motors. The employee who installed did an excellent Job. Very professional, friendly, & recognized the problem right away. Did a neat job. Prompt. He knows his work. We were very pleased all around & would refer Precision to friends, neighbors, and relatives. Thank You.
- Bonnie Anderson
Sherman was on time and professional. He knew his craft and fixed the problem right away. He explained to me what happened and what he needed to do to make the repair. Great job with a winning attitude.
- Anthony Howard
Sherman, your garage door repair representative, called me this morning for the repair of the broken spring on my garage door. He stated he would be at my residence in 20 minutes & he was there before! He gets much more than 5 stars - 20, if I could give it to him. Sherman was extremely professional, courteous and friendly. I showed him where the spring had broken on my garage door and he advised that I should replace both springs for continuity of the operation of the door. I absolutely agreed. He walked through the steps he was going to take, how I needed to maintain the garage door for longevity , including oiling the springs and joints on the door. He was very thorough and I greatly appreciated that. Sherman is an asset to your company - he was respectful, prompt, courteous, friendly & informative. I will continue to use Precision if I have problems in the future and will refer to family & friends. Will definitely refer Sherman as an exceptional representative. Kudos to Precision for incredible staff!
- Denise Russell
Derrick was a little late for my appointment because of traffic be he was quick and professional.... everything works great.
- Tuyanda Blackwell
Sherman showed up on time as promised. He enthusiastically diagnosed the problem and provided suggestions to us. He demonstrated a friendly and professional demeanor while installing the garage door openers. He explained the workings of the product and answered all our questions in a satisfactory manner. Sherman definitely deserves a 5-star rating on the job he performed.
- Amelia Laguilles
Your employee, Sherman Stepney, did an outstanding job on my garage doors. He was friendly, skilled and experienced. He got the job done quickly. I commend him highly for his professionalism. I would recommend Precision Garage Doors to family & friends.
- Beverly Ray
We chose Precison because of your 5 star rating. Mr Charan was very professional. I will definitely recommend him to friends or family that needs your services.
- Josephine Peace
Excellent job and communication. Thank you.
- Felipe Sanchez
Your technicians we're very professional and fast. I am happy with the repairs and will consider your company in the future.
- Michael Wells
Wow!! Normally, I dont share comments about my experiences, but this time is different. This technician arrived on time, as promised. I was briefed on the source of the problem, proper maintenance of my garage door, and how I can prevent problems in the future. I knew nothing about my garage door except how to open and close it, electronically. Sherman explained everything, BEFORE, we discussed cost. Affordable cost, quality work, and a smoother running garage door (win-win). If I need this service in the future, this will be the first place I call....Please thank Sherman for his customer service and sharing his experience....I'm happy!
- William Hill
Derrick E
Justin A
Tavon F
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