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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,009 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,009)

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Read what people are saying
about Precision Garage Door in:

Clinton Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 408 reviews, averaging 4.84 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 09/30/2014
Garage Door Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was prompt, he explained what was required to fix the problem. He was timely in completing the job, and was very professional and courteous.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work!!! Speedy and Professional.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/02/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was grossly overcharged for this service! If I had the time to compare services and prices I would have selected another company. The only reason I selected this company was because you could come the same day and I needed to go to work. Perhaps I can gain some opinions on Faceboook and Twitter.

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A Response from: Brian Tindall

As you can see on Angieslist, Home Advisor and this website, our customers love doing business with Precision. We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/26/2014
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

this is the second time I have used your company. Both times I was not present when the repair person came, but my wife was each time. The first time was a broken chain I think (2/11). The repair person sold a new motor. This time was a broken spring. In each case the cost was around $500. My preception is that I am being overcharged. I questioned both service calls and the repair stated that he made both repairs. At this point I will not used Precision again. I feel as if I have been overcharged. I think the reapirs would have been less expensive, but the sales were more profitable for the company.

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. We are also licensed and insured, with highly trained technicians. There are cheaper companies that can do similar work, but not with the level of service or quality of parts.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/31/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Alan, he came in quickly and diagnosed my garage door. I

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/19/2014
Garage Door Opener Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided by Precision Garage doors. The service technician (Alan)arrived on schedule, accurately diagnosed the problem with the door motor, arranged for a replacement part, and fixed the problem when the part came in. All of my contacts with the company, from the receptionist to the technician were smooth and enjoyable.

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A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Doors. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/08/2014
Garage Door Opener Install
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike E did an amazing job on the doors. Thanks for a great service.

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A Response from: Brian Tindall

Thank you for your kinds words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/21/2014
Garage Door Opener Repair
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician did nothing to examine opener just gave a high estimate for replacing garage opener. This did not set well with themind of service we were looking for. We will turn to a respectable supplier.

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A Response from: Brian Tindall

thank you for allowing us to explain that the opener you had did not have parts made any longer. Hence the recommendation for a new opener.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 04/12/2014
Garage Door Opener Install
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday, when I googled 'Garage Door Opener Repair, MD', Precision came up with excellent ratings. I called and was scheduled for next day (Saturday) service. THe receptionist was very congenial and professional. Upon receiving the email acknowledging the appointment, I visited the website and read about the technician. This is an excellent feature - getting to know and see who will be coming to your home. Alan arrived within the stated 2-hour timeframe; and immediately assessed the problem. We were given the choice of having a new motor installed today for $550, or waiting until Monday for a new $280 gear - because he didn't have the needed part on his truck. We neither wanted to wait 2 more days for our garage door to work, nor did either of us want to have to miss time at work to have the technician return on Monday. While the new PDS Precision 800 motor was quite pricey compared to the prices I'd seen online for a replacement Craftsman HP 2.0, the Precision is MUCH quieter. We are well pleased with the new garage door opener.

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A Response from: Brian Tindall

Thank you for taking the time to give us your review. We appreciate our customers.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/02/2014
Broken Garage Door Spring Repair
Suitland, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Let's first start off with my scheduled time for my appointment, it was between 11am and 1pm on April 2, 2014 by 12:40 I had not received a call from the Tech or a representative of Precision Garage doors. I called Precision to ask if I was still on the schedule for my appointment I was told that the GM would give me a call back and he personally would come out to fix my garage door. I then received an email thanking me for my business and if my garage was serviced to my liking, but remember no one had not shown up yet.. At 1:25 Tech Alan T finally shows up to fix the door, I was quoted over the phone a price of $49.00 for the service fee and that the spring would be between $90.00 to $200.00 the tech quoted me $560 to fix the door!!!!! I informed the Tech that I had to leave for work at 1:45 he told me that he wished I had called the company back to tell them this so he wouldn't had to drive ALL THE WAY ACROSS TOWN! So if you do decide to use precision make sure you have the hole day to wait at home and wait a inflated quote, and the GM that will never call you back, by the way it's 10:30 pm on April 2, 2014 and I'm still waiting for this call!

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A Response from: Brian Tindall

So glad we were able to resolve this for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/29/2014
Broken Garage Door Spring Repair
Suitland, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and solved the problem on our garage door and recommended other repairs to make the doors safer. Very happy with your company.

-

A Response from: Brian Tindall

We appreciate our customers! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/29/2014
Broken Garage Door Spring Repair
Suitland, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and solved the problem on our garage door and recommended other repairs to make the doors safer. Very happy with your company.

-

A Response from: Brian Tindall

Thanks for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 03/08/2014
Garage Door Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company delivered as promised. The technician was prompt, professional and took time to explain the problem. I am very pleased and would recommend your company without hesitation.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 03/07/2014
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door would not open this morning. When I called Precision for help, Melissa scheduled an appointment for between 1 and 3 PM today. Alan arrived as scheduled and was able to replace the broken springs. He also reattached the door in a much more secure manner and worked with the motor settings so that the door now operates in a much smoother fashion. He was very helpful in demonstrating how to oil the hinges and rollers and made a recommendation for a future repair that will be needed. It is now 3:30 and the work is complete. We are very happy customers who will definitely call on Precision again in the future.

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A Response from: Brian Tindall

Thank you for your comments and your business. We will share your comments with Alan.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 01/27/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I like how you provide Employee info so the customer will already know who to expect. My experience was good but Alan thought that I needed a new garage door opener. It turns out that he had miss-adjusted it but I was able to properly adjust it a couple of days later. I have never used a service like this so I was surprised to learn that you aren't open on Sundays. It seems like offering some Sunday service would prevent some customers from having to use leave during the week or to have to wait for a Saturday appointment.

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
1 2 3 4 5
Date: 12/09/2013
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Alan. He arrived on time and finished in a timely manner. He was very courteous as well as knowledgeable of the repairs my garage needed. He did not try to over charge me by repairing what did not need repairing. I highly recommend Alan! Sandra Spruell

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A Response from: Brian Tindall

We appreciate your comments. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 10/06/2013
Broken Garage Door Spring Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Tech showed up on time, was extremely efficient and very professional. Much thanks for coming on short notice.

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A Response from: Brian Tindall

You're welcome! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks to Alan for explaining and doing an awesome job. I will recommend your company and Alan (Technician) anytime.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 08/02/2013
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/02/2013
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

-

A Response from: Brian Tindall

Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/25/2013
Garage Door Opener Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose to use Precision Door Service to inspect and service my garage door because of their professional website, the customer testimonials, and the guarantee of convenient appointments. Upon making the appointment, Precision sent me an email to confirm the appointment and to let me know the name of the technician assigned to my service call. This extra feature was very comforting. The technician, Alan T., was punctual and professional. He conducted a 25-point safety inspection on my garage door, lubricated the garage door cables, and recommended that I upgrade my garage door with safety cables. (In addition, Alan T. kindly moved a few boxes that were blocking his access to the garage door cables.) The work was completed within an hour. Alan T. provided excellent customer service. I will recommend Precision Door Service to my family and friends.

-

A Response from: Brian Tindall

Thank you forsaking the timetowrite a review. We appreciate your comments.

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Office, I just spoke with Carol Hosfeld in regards to her service call today. She said she is very pleased with the service and she will definitely use us again. Kristi M Precision Call Center

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A Response from: Brian Tindall

Another happy customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Hall, I just wanted to say that Anita and I were impressed on the very quick response to our garage door problem. Not only was one of the springs broken, but the wooden bracket holding up one side of the door track was also broken. Your technicians are true craftsmen. In a very short time, they evaluated the problem, made a proposal, and then executed it in short order. We are both very glad we called you. If there is any other problems (such as the operator needing replacement), you get called right away. Thank you.

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A Response from: Brian Tindall

We appreciate your kind words, and your continued loyalty with Precision. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2013
Broken Garage Door Spring Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to praise Mike who came to our house today and worked on two garage doors for us. He was FANTASTIC. What a fabulous attitude. He had a lot of coordinating to do for us with overhead door issues and new devices and he stayed calm and got it all done! He was patient, and friendly and kept me in the loop. He is a great company asset and representative. Thanks!

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A Response from: Brian Tindall

We're so happy to read your comments about our company and Mike. He is a wonderful technician!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/31/2013
Broken Garage Door Spring Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was recommended by the "Homeadvisor" website. The service was scheduled for 9AM today. I received a call from the office at 9:05AM saying the technician would be late and would call when he was on his way. In the meantime I went to another appointment whereas the technician called at 10:30AM saying he was at the property. I got back to the property in 15 minutes. He diagnosed the issue and made some suggestions such as servicing the current parts and purchasing a new door system. He left the name of your estimator so I can contact the owner to decide what they wanted to do. Technician was knowledgeable.

-

A Response from: Brian Tindall

Thank you for your comments. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/21/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician came and quickly addressed the problem, He fixed it in a matter of minutes, he was very competent. The only small complaint would be that he was a little late but He fixed it so fast that it didn't even matter. If my garage door opener malfunctions again I will call Precision doors again. I really appreciated that fact that I could look up the person that was going to come, it made me feel safer.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 03/12/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan adjusted my photo sensor in a matter of minutes and recommended upgrading the springs for my garage door to avoid motor replacement. (Something to keep in mind ... door is not yet 3 yrs. old) He was extremely helpful. Appreciate the excellent service, Rev. Waddy

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A Response from: Brian Tindall

Thank you for the kind words about Precision and Alan!

Service Provided:
Garage Door Opener Repair
Product:
Cables
1 2 3 4 5
Date: 02/04/2013
Garage Door Opener Install
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and completed putting in a new garage opener and remote in a reasonable time frame.

-

A Response from: Brian Tindall

Thank you for choosing Precision! We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 01/09/2013
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech showed up on time. Great customer service. Phone customer service was excellent too. I could actually understand what she was saying. And was rather pleasant. Will call again! and will recommend.

-

A Response from: Brian Tindall

We look forward to doing business again with you and your neighbors.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 01/03/2013
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I thought I was calling Clinton Garage Doors because they had repaired my springs at my previous home. At first, my scheduled time was for the date I called (1-2-13) between 1-3 pm, I thought, "Wow good service!" I received a call @ 12:20 stating that the repairman would be there the next day between 7-9am. I called my job and told my supervisor that I will be in around 10 or so. The repairman did not arrive until 9:45am only after I called your company to say that I did not receive a call from the repairman and asked if he was still coming. He then quoted me a price that I thought was too high (over $600)probably because I was already upset because of the tardiness. He told me that I had to get both springs even though only one was broken. He explained why both had to be replaced which made sense to me (at my other home, the repairperson only had to do one for around $100). I only went with Precision Doors because I was in a hurry to just get it fixed. I did apologized to the repairman for my attitude. My total experience was a 2 star. The work I give 4 star.

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A Response from: Brian Tindall

Thank you for your comments. We appreciate your rating on the work that was done. We do apologize for the delays. We try hard to keep on our schedule, but sometimes the customers before you need a bit more of our attention and time.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112