Read what people are saying
about Precision Garage Door in:
Bowie, MD
Precision Garage Door of Washington DC Maryland Suburbshas received 209 reviews, averaging 4.81 Stars:
Bowie, MD
Thank you for being a Precision Door customer!
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Bowie, MD
Great, timely, friendly service with a detailed explanation of what was being done and why. A+++!
- Paul Robinson
Thank you for being a Precision Door customer!
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Bowie, MD
I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!
- Charles Daley
Thank you for your kind words about Alan. We appreciate your business.
Bowie, MD
From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!
- Harry Manley
Wow! Thanks for your kind words!
Product:
Bowie, MD
We contacted Precision and was able to get an appointment rather quickly. The bracket supporting the rear trackand spring had pulled out of the ceiling. Michael arrived on time and reviewed our situation. He had a challenge finding the stud to reattach the bracket but now it's mounted better than before. Good work Michael. We will absolutely recommend Precision to anyone in need of repair or new replacement.
- James Poppe
Thank you for your kind words about Mike. We appreciate your business.
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Bowie, MD
Mike was excellent!! He explained everything and got the opener to work. Great employee!!
- Michael Fraser
Thank you for your business and your comments. We appreciate our Precision customers!
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Bowie, MD
This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.
- Nancy Malloy
Thank you for choosing Precision for your garage door needs. We appreciate your business.
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Bowie, MD
I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.
- Philip Varady
Thank you for choosing Precision for your garage door needs.
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Bowie, MD
I was totally satisfied with the work that was done by your technician. He was efficient and I think thorough in assessing my problem and fixing the problem. He arrived in the time frame specified and was very friendly. I would recommend your service to others.
- Lee Hancock
Thank you for your kind words!
Bowie, MD
The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat
- Patricia Shea
Mike does a great job and customers love him! Thank you for your business!
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Bowie, MD
The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat
- Patricia Shea
We appreciate your business and your comments about Mike. Thank you for choosing Precision.
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Bowie, MD
Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.
- Addie Allen
Thank you for choosing Precision for your garage door needs.
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Bowie, MD
Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.
- Addie Allen
We appreciate your business! Thank you!
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Bowie, MD
Percision was refered to me by Home Advisors, and on a scale of 1-5 stars I give you guys a (2). Your service tech Alan was VERY rude and came in with an attitude. He said that he had a lot of calls to get too and did not have time to explain things over and over to me. I told him that I would pay for this service call, and let him get going to his next service call.
- Wayne Shadow
We appreciate your comments and will use them in our training updates.
Bowie, MD
I called on Thursday and made an appointment for Friday afternoon. The tech came close to 4, tried to sell us two springs instead of 1 and then said he didn't have the equipment to fix garage and could return Monday. My husband took off work on Friday, so he lost time at work, and we didn't have a working garage all weekend. Monday, the tech, Alan arrived also close to 4 and fixed the garage. He too offered 2 springs instead of one. He sympathized with me that Brian should have fixed it on Friday but didn't offer me any discount. I called the company main phone and got the $49 fee waived myself. The entire cost was $433 ($269 for the spring alone). I believe it was too high of a price to replace the spring and had we not already lost three days, we would have found someone else. I'm not pleased with the cost or initial service from this company.
- Jennifer Hammond
Thank you for your comments. We did waive your service fee, due to the inconvenience. While it is your money, it is our recommendations that only replacing one spring is not the safest way to go.
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Bowie, MD
Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.
- Cherylann Williamson
Thank you for your review, and for understanding that our technicians are highly trained and professional.
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Bowie, MD
Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.
- Dalous Miller
While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.
Bowie, MD
Angies list coupon...Decided to service garage door to extend life of electric opener. All was completed as promised.
- Richard/ Eve Wilson
Thank you for your business!
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Bowie, MD
When our garage door suddenly wouldn't open it was a big deal for us. I'm recovering from knee replacement surgery and the front steps were to high for me to go up and down with out assistance. I called Precision, which was the company that we bought the doors from seven years ago. Alan arrived bright and early the next morning and replaced our broken springs in about a half hour. It was wonderful to once again get in and out of my home without assistance. Thank you Precision and Alan!!!
- Paulette Wood
Thank you for your kind words about Alan and Precision Garage Doors! We appreciate your continued business and your confidence in our company. We wish you a speedy recovery!
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Bowie, MD
The technician arrived on time. He clearly explained the options. He performed the repairs promptly and professionally. I was very satisfied with the service.
- Kenneth Mbale
Thank you for taking the time to write a review about your experience with Precision Garage Doors and with Alan. We appreciate your time and your business!
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Bowie, MD
Arrived promptly, assessed and repaired garage door springs and coil, and was very professional. Alan is the best...and kudos to your overall process and responsiveness...love the email notification with picture of technician and prompt communication.
- Steven Haughton
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Bowie, MD
This company gets a 5 from me. They were professional, timely, fast, experienced, and completely customer service oriented. They get my highest endorsement.
- Heidi Gerding
Thank you for your confidence! We appreciate your business!
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Bowie, MD
6 stars!! WOW!! This is the first time I've called a company, made an appointment & had service completed in under 3 hours the very same day! Barry was great; explained every detail of the work; continued tweaking the door until it worked great. Found them on Angie's List and will always use them to service my garage door needs! Thanks for the professionalism, speed and great customer service!
- Karen Jackson
Product:
Bowie, MD
I would like to thank Alan from Precision Garage Door Service for the excellent job he did in repairing my garage. He was very friendly and willingly answered questions that were asked. He also provided advice on some simple steps that can be taken to ensure that the garage door functions properly and lasts longer. Thanks again.
- donald nero
Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business and your confidence.
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Bowie, MD
Excellent Service provided. This was an emergency situation. Precision was the only company I called. I was concerns with the cost of repairing the door and worried the technican may not be qualified. Well, the technican Barry put my concerns to rest. He was delayed because he was overbooked, which I understood. Since he was delayed, I received updates of his expected arrival time. Upon his arrival, he promply explained the work required to repair the door. I was impressed with his professionlism. He was honest and provided the best approach to resolve the issue. I don't know if I was overcharge because I walked away a happy customer. Importanlty, I will continue to use this company if their service is required.
- Marcia Dunn
Barry always takes the time to make sure our customers understand what is needed and the best approach to fixing their doors.
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Bowie, MD
JR was on time. Knew what he was doing and was very respectful.
- C. Hutchinson
We appreciate your comments, and especially your business.
Bowie, MD
Assessment of service needed (hardware overhaul) was made quickly and the service was performed efficiently. Technician was helpful in explaining the assessment and addressing questions.
- johndel jones-brown
Thank you for your review. We appreciate you comments, and look forward to doing business with you in the future.
Bowie, MD
Did great! Efficient job!
- G. Davis
Bowie, MD
Your immediate response was greatly appreciated. The problem was solved and repaired within 2 hours of my phone call!!!
- S. Herbert
The service was done within about an hour. Which was good. The technician showed up with in the designated appointment time. He diagnosed the problem and promptly went to work. He made good suggestions and now the garage door works much smoother then it has in the past. No problems.
- Anthony Parker