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Read what people are saying
about Precision Garage Door in:

Bowie, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 195 reviews, averaging 4.81 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on Thursday and made an appointment for Friday afternoon. The tech came close to 4, tried to sell us two springs instead of 1 and then said he didn't have the equipment to fix garage and could return Monday. My husband took off work on Friday, so he lost time at work, and we didn't have a working garage all weekend. Monday, the tech, Alan arrived also close to 4 and fixed the garage. He too offered 2 springs instead of one. He sympathized with me that Brian should have fixed it on Friday but didn't offer me any discount. I called the company main phone and got the $49 fee waived myself. The entire cost was $433 ($269 for the spring alone). I believe it was too high of a price to replace the spring and had we not already lost three days, we would have found someone else. I'm not pleased with the cost or initial service from this company.

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A Response from: Brian Tindall

Thank you for your comments. We did waive your service fee, due to the inconvenience. While it is your money, it is our recommendations that only replacing one spring is not the safest way to go.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.

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A Response from: Brian Tindall

Thank you for your review, and for understanding that our technicians are highly trained and professional.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.

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A Response from: Brian Tindall

While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Angies list coupon...Decided to service garage door to extend life of electric opener. All was completed as promised.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When our garage door suddenly wouldn't open it was a big deal for us. I'm recovering from knee replacement surgery and the front steps were to high for me to go up and down with out assistance. I called Precision, which was the company that we bought the doors from seven years ago. Alan arrived bright and early the next morning and replaced our broken springs in about a half hour. It was wonderful to once again get in and out of my home without assistance. Thank you Precision and Alan!!!

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A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Garage Doors! We appreciate your continued business and your confidence in our company. We wish you a speedy recovery!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived on time. He clearly explained the options. He performed the repairs promptly and professionally. I was very satisfied with the service.

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A Response from: Brian Tindall

Thank you for taking the time to write a review about your experience with Precision Garage Doors and with Alan. We appreciate your time and your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived promptly, assessed and repaired garage door springs and coil, and was very professional. Alan is the best...and kudos to your overall process and responsiveness...love the email notification with picture of technician and prompt communication.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company gets a 5 from me. They were professional, timely, fast, experienced, and completely customer service oriented. They get my highest endorsement.

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A Response from: Brian Tindall

Thank you for your confidence! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

6 stars!! WOW!! This is the first time I've called a company, made an appointment & had service completed in under 3 hours the very same day! Barry was great; explained every detail of the work; continued tweaking the door until it worked great. Found them on Angie's List and will always use them to service my garage door needs! Thanks for the professionalism, speed and great customer service!

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Alan from Precision Garage Door Service for the excellent job he did in repairing my garage. He was very friendly and willingly answered questions that were asked. He also provided advice on some simple steps that can be taken to ensure that the garage door functions properly and lasts longer. Thanks again.

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A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business and your confidence.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service provided. This was an emergency situation. Precision was the only company I called. I was concerns with the cost of repairing the door and worried the technican may not be qualified. Well, the technican Barry put my concerns to rest. He was delayed because he was overbooked, which I understood. Since he was delayed, I received updates of his expected arrival time. Upon his arrival, he promply explained the work required to repair the door. I was impressed with his professionlism. He was honest and provided the best approach to resolve the issue. I don't know if I was overcharge because I walked away a happy customer. Importanlty, I will continue to use this company if their service is required.

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A Response from: Brian Tindall

Barry always takes the time to make sure our customers understand what is needed and the best approach to fixing their doors.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

JR was on time. Knew what he was doing and was very respectful.

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A Response from: Brian Tindall

We appreciate your comments, and especially your business.

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Assessment of service needed (hardware overhaul) was made quickly and the service was performed efficiently. Technician was helpful in explaining the assessment and addressing questions.

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A Response from: Brian Tindall

Thank you for your review. We appreciate you comments, and look forward to doing business with you in the future.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did great! Efficient job!

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James Q Service Provided:
Install Garage Doors

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your immediate response was greatly appreciated. The problem was solved and repaired within 2 hours of my phone call!!!

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Service Provided:
Broken Garage Door Spring Repair

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112