Tavon F
Average: 4.81 stars
Tavon F's Bio:
Baltimore native. Work background range from working with individuals with disabilities, to marketing/promotion to finding my lane into the transportation industry. Enjoy all of my free time with my children, reading and researching health and science subjects, working out, cooking, and traveling when I get a chance.
I have a seven year old garage door installation which creaked and groaned when traversing up and down. I scheduled a service appointment via telephone with the office and the technician came out on the day and time scheduled. Both interactions were professional. The rub is that the technician proposed two repair options at $2K+ and $1.7K+ essentially replacing all components except the actual door and opener (I paid $3K for the door and opener with installation). We declined these options and were offered a $250 "lube job" that would be considered a temporary Band-Aid. When that was declined we were advised that there would be a $60 service call fee. No one advised us that there would be a fee just to look at the door and, when asked, the technician pulled up the showed where the website states "free service call with repair" but was unable to show where a fee was clearly stated. We subsequently had another company come out who indicated that there was nothing that required replacement. He did lubed the door and made some adjustments which fixed the problem and charged us $150. Even when the $60 service call fee from Precision is added, we still made out $40 better and were not upsold an unnecessary $1.7K to $2K+ repair.
- Jason Brant
Laurel, MD
I shopped around until I found Precision. The people were so nice and my estimate was very reasonable. Which I greatly appreciated because some of the quotes I received entailed selling an organ to get my garage door updated. I would strongly recommend Precision Garage!!
- Jacquelyn Hilliard
Laurel, MD
Precision Garage Door did a great job for my broken garage door. They were clear with their evaluation of my issues and provided several options and costs for repair. I decided which option and they went to work. Professional, courteous, quick and they cleaned up after the job was complete. I recommend Precision Garage Door for all your garage door issues.
- Paula Underwood
Very high will not use again and will not refer family and friends
- Dave Hall pp
Great job and quick service
- Joseph Hancock
Fantastic service! Tavon was an exceptional technician! Punctual, knowledgeable and efficient. I will absolutely call Precision when my garage door requires service again.
- Gia Bradley
You were recommended by a Neighbor. Tavon is an excellent representative for your company. He checked every part of our garage door operation and showed me how performance would be improved by replacing certain parts. He did not come in and advise me to replace everything since our motor was fine. I greatly respect his honest opinions. He had all of the many parts of the rollers, bolts, springs and cables on his truck and was able to renew our door operation in 1 visit. Tavon and Precision have earned 5 stars!
- Jess Behringer
Tavon Flowers,was on time and called me ahead to inform, he is on his way, checked everything thoroughly, suggested needed repairs went over options and prices, helped me understand of what is really important rather than telling me “everything is needed “ fair price and quick to get it done, thank you
- Kashif Pervaiz
The technician did a great job. I'm very satisfied.
- Texin Li
This was a really great experience
- Susan Truscott
Precision garage door company did not charge for the estimate. The service tech was very informed and made the repair the same day. 5 stars.
- Randy Dembrowicz
I chose Precision because they fixed my garage door 11 years ago. Excellent installer. Very knowledgeable.
- Angela Rose
Tavon and his assistant were punctual, professional, courteous and they repaired garage door. They are great representatives of your company. Thanks.
- Michael Mahrenholz