1(800) 688-1317
Call Now! 1(800) 688-1317

Read what people are saying
about Precision Garage Door in:

Silver Spring, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 67 reviews, averaging 4.79 Stars:
Review:

They people who installed my garage door were very cordial and help me walk through th e things I need to know.
Zekarias Tekle
Marcus D Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Great tech Derick very helpful
J.s. Matta
Derrick E Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Precision door service was wonderful. I got a same day appointment. The technician who came, Derrick, was fast, clear and totally professional. His assistant, whose name I didn't get was also terrific. Derrick diagnosed the problem immediately and fixed it in five minutes. They then lubed the whole door and made sure everything worked perfectly. Wow-I couldn't have been more pleased. They went above and beyond and made another small repair to the power source. They were at my house for about 15 minutes. As they were leaving I said: wait, I need to pay you. The repair was so quick (screwing in the arm bracket that had come out of the wall) that they didn't charge me. They just said be sure to call us again if anything goes wrong. I will! Thank you!
Elizabeth
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

The service person, Keith, was very professional and informed me of my problems so I could understand what was going on. I would give him a 5 rating.
Sandy Halprin
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

job well done, found nothing and charged nothing. worker was very knowledgable. and very professional
Frank Barsotti
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Very happy with the service received from your company. The technician did a really good job of explaining everything and had us up and running in less than an hour. We are very pleased and will call you again if the need arises.
Timothy Anderson
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The serviceman called when he was on his way. He arrived when he said he would and he replaced both springs on one of our garage doors and also four pulleys. The entire job was finished within the hour. The door goes up and down a lot smoother than it did before. I give them a five star rating for their service and professionalism, but I do think they are a bit pricey. With that being said, I didn't compare their prices. I used them because of the reviews I read on line.
L Brady
A Response from: Harry

Thank you for your comments and your business.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Services are timely and courteous. The crew appears to be well-trained with profound knowledge and provided useful recommendations after repairs. I will highly recommend Precision for garage door work.
Chun Lee
A Response from: Harry

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

They came quickly and our technician, Garry is personable and seems quite competent.
Roger Dorris
A Response from: Harry

We appreciate your comments about Precision and Garry. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Gary was on time, courteous and quickly repaired the garage door opener. Great job.
Nick Marchica
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

The service provider was direct, concise, and solved my problem in a very short time.
Walter Haass
A Response from: Harry

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Prompt and courteous service. Technician appeared to be very knowlegeable.
Jane Sassoon
A Response from: Harry

Garry is very knowledgeable. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

They were on time, efficient and fixed the problem (spring and rollers). The only reason I did not give them a 5 was because of cost. I would have loved to have had the job done at a cheaper cost. After the fact, I searched around for comparable services and believe I may have been able to get the job done cheaper elsewhere. However, I caution my thinking because the materials I may have received could be top notch &/or other companies' services could be shabby. For me, it's my lack of knowledge.
Veda Russ
A Response from: Harry

Thank you for your comments. We are licensed and insured, unlike some other "companies". We use only high quality parts. We appreciate your business.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Garry called and told me when he was coming. He was right on time. Told me what was wrong with my garage door opener, gave me some ideas of what should be done and he completed that work in an hour. This company is wonderful. And I will call them again, if I have issues. Thanks so very much for being good at what you do.
Bill Straub
A Response from: Harry

Thank you for your kind words about Precision and Garry. He represents us well. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great! Thank you!
Sue Chung
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Barry C is the bomb! They came out super fast, gave me a great price and was honest and knowledgable. I highly recommend Barry, he was great!
Jeremy Beaver
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Barry C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

We bought our garage door from Precision 14 years ago and they have kept it working for all these years. They come on time, are polite, efficient and honest.
Karen Shilling
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.
Greg Mueller
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.
Abu Hatim
A Response from: Harry

We are continuing to try to resolve this issue with you. Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.
Wendell Bunyan
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Your delivery of service is very positively impressive. That is as it is delivered by the lady in the front office who answers the phone, by your email that shows a picture of the technician and thereby makes him easily recognizable when he comes to one's front door, and by the skill of the technician in diagnosing the problem and fixing it. The technician was appropriately congenial and knowledgeable. I will use you folk again without hesitation.
Dianne Smith
A Response from: Harry

We appreciate your kind words, but most of all, the opportunity to show you how Precision cares for their customers!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Extremly pleased with my entire expeience. Hats off to everyone i delt with.
Jim Roberts
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing
Melvin Kearney
A Response from: Harry

We love our repeat customers! Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gary did a fine job on the spring repair and the replacement of the rollers. My only complaint was that the 12-4 window slipped to 5:30. Would have been helpful to know he was running late, so I didn't have to hang around for 6.5hrs. An update from your office would be very helpful for your customers. So although Gary's work was great and he was very personable, I can only go with 4 stars.
Don Anderson
A Response from: Harry

We apologize for the lateness. We should have done a better job in communicating with you. We will try harder!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Keypad replacement under warranty should be free of charge. The persons who came did a nice job, except forgetting to set up Password of the second opener. None of the service performed below can be chosen and without it error appears, so I choose one of them at random.
Yuan Shen
A Response from: Harry

Thank you for allowing us to get back to you to ensure everything was just as it should be.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Super fast, on time service with knowledge and absolutely no pushing of not needed products or services. When I do need the new garage door, I will only call Precision.
Eric Roberts
A Response from: Harry

Thank you for choosing Precision. We look forward to serving you again.

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!
Janice White
A Response from: Charan

Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Great job guys . I couldn't be happier. Thank you
Brett Roberts
A Response from: Charan

Thank you for being a Precision Door customer!

Barry C Service Provided:
Install Garage Doors
Technicians:
Review:

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.
Sheri Downing-Futrell
A Response from: Charan

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.
Delano Tucker
A Response from: Charan

We appreciate you! Thank you for your comments about our wonderful manager.

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Next Page