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Read what people are saying
about Precision Garage Door in:

Gaithersburg, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 55 reviews, averaging 4.91 Stars:
Review:

Excellent workmanship, quality product, outstanding installation , and best pricing all rolled into one! A rarity in today's market.Highly recommended.
Julie & kevin Kettleman
Marcus Dillard Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Keith, with the help of Sam, was knowledgable, efficient and competent. After 18 years, the motor finally wore out and needed to be replaced. The other mechanisms, springs and pulleys, also needed replacing. They remembered to reprogram my keypad. They showed me how to replace lightbulbs and replaced three. And finally, I got new remotes to open and close my two garage doors. Great thanks for all this good service!!
Sally Dowling
Keith C Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians:
Review:

Appointment the next day, arrived on time, went over options, new install of garage door opener was fast , all directions were gone over with us, very helpful ...Keith was great
Vincent Spagnola
Keith C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

I was very impressed with the skill and timliness that went into the replacement of my garage door.
Martin Misakian
Derrick E Service Provided:
Garage Door Opener Install
Technicians:
Review:

We were very pleased with our treatment from Precision Doors. Our service tech, Keith was very informative and knowledgeable. Nice to see such a kind gentlemen. Thanks, we will be calling Keith again, if needed.
Peggy Ols
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Very satisfied with service we received from your service guy. Polite, professional, and explained every thing in detail.
Viola Sellman
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Keith was excellent and extremely knowledgeable fixed immediate problem and advised service down the road when appropriate I highly recommend this company which we have used for years!!!!
Richard Ehrenreich
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Very good service highly recommended.
Edmund Fiolek
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent service from Keith.
Arthur Wang
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Keith arrived timely and was very efficient and courteous. He spent time going over the job both before and after. He even showed me how to do routine lubrication to keep the door working smoothly.
Mary jane Vaswani
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Keith came out and replaced my broken torsion springs. He explained what happened and how to maintain them going forward. Very knowledgeable technician. Would definitely recommend!
Abby Smutney
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The service technician was outstanding from start to finish!
Daniel Hoffman
A Response from: Harry

Thank you for your kind words and your business!

Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gary was awesome! I've been dealing with a competitor for three years and they didn't figure out how to fix the door. It has broken every six months or so. Gary arrived early, diagnosed the issue, fixed it and left quickly so I was able to get to work on time. He also gave me tips on how to keep the problem from happening again. He was awesome! Knowledgeable and also, very nice.
Wendy Fyock
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Garry.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I requested Gary to service my garage door because the quality of the work he provided to me the first time I worked with him of Precision Garage Doors. He was well experienced with work and provided honest and high quality service. I will continue to work with Precision and Gray for all my garage door needs and would highly recommend them to any of my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your service was very prompt and professional. Brian, technician was very courteous and provided very good recommendation.
Bob Sonawane
A Response from: Harry

Thank you for your comments about Precision and Brian. We appreciate our customers!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

My door had a broken spring and my car was trapped in the garage. I called at 8am and had someone at my house by 9:45. Great service and professional, courteous technician. Last time I needed service, I had the same experience. I would definitely recommend your company to others.
Christin Dietz
A Response from: Harry

Thank you for your comments and your business! We appreciate our customers.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Precision door dI'd a good job and treated me fairly.customers fairly. I used other garage door companies but they tried to take advantage of me. Syed Ali
Syed Ali
A Response from: Harry

Thank you for your business!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

I am incredibly pleased with Precision and so glad I called them! My garage door broke on a Saturday night and got stuck closed, leaving our car trapped inside. I called the company at around 11:30pm fully expecting to leave a voice mail just hoping to make a Sunday appointment and couldn't believe it when a wonderful woman actually answered the phone! She was extremely kind and helpful. She was able to schedule a technician to come out first thing in the morning. Brian arrived as scheduled and was truly a pleasure to work with. He explained the problem, the services being performed, and the exact charges ahead of time. He worked efficiently and had my door up and running again in less than half an hour. We were finally free again! I can honestly say that I was 100% satisfied with Precision's service provided from their initial interaction to their final completion of service. I will most definitely be using them again should the situation arise.
Nicki Bunting
A Response from: Harry

Thank you for your kind words and for your business! We try hard to please and educate our customers, and love to hear words like the ones you've shared!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Brian was our service guy and he was beyond professional and courteous. If you have an issue with your garage door please call Precision.
Shaun May
A Response from: Harry

Thank you for your comments and review, but most of all, your business!

Brian Service Provided:
Garage Door Opener Repair
Product:
Springs
Installer:
Review:

Garry did a great job and is a fine professional.
Tom Champion
A Response from: Harry

Thank you for choosing Precision. We appreciate your kind words about Garry!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I had a great experience with the technician, Gary. He was courteous and professional. He recommended a simple, straightforward way to fix my garage door and the results were excellent. I would continue to use Precision Garage Door in the future and would recommend them to all my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry. We hear that from lots of our customers. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
Carl Morgan
A Response from: Harry

Carl, Thank you for allowing us to remedy the problem. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.
Mark Berninger
A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

4.5 stars.
Anushirvan Dadgar
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
Viesturs Timrots
A Response from: Harry

Thank you for your comments about Precision and Brian. We aim to please every customer!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
Soyana Nhim
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.
Jim Potter
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.
Joe
A Response from: Harry

Thank you for your comments about your experience with Precision. We appreciate your business!

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.
Lusha
A Response from: Harry

Thank you for your comments. Please note that the springs we sell and install are high quality parts, and do not compare to that sold in box stores. Our technicians are trained and certified, and you can rest assured the work completed will be professional and correct.

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.
John Desautels
A Response from: Harry

Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
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