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James Q
Tech ID#: 4
Reviews: 23
Average: 4.96 stars

James Q

Sales Representative
James Q has received 23 reviews, averaging:

James Q's Bio:

James (JR) has been a member of the Precision family for over 12 years. He has been a garage door installer for much of this time, and currently resides in the door sales division. Customers praise JR for his kindness, courteousness and professional skills. JR was born in Laurel, MD and currently lives in Glen Burnie. JR is the proud father of a sweet little girl. He spends a great deal of time with is extended family and caring for his mother. In his spare time, JR enjoys motorcycles and woodworking. Customers love JR!
Review:

come next day I call
Carlos Alvarez
James Q Service Provided:
Garage Door Repair
Product:
Garage Doors
Sales Representative:
Review:

On June 6, 2017, Mr. JR Queen came to our home with an estimate of our garage door replacement. He identified himself upon arrival and was very professional. "JR" as he prefers to be called reviewed the estimate, gave us a sample of new doors, explained the cost, as well as any applicable discounts. He also gave us an expected delivery date and estimated time for repair. His jovial, yet professional manner put me at ease. We were referred to Precision by friends with equal satisfaction. My doors haven't arrived, but I look forward to the installation. Thank you, Sharon McConnell
Jerry & sharon Mcconnell
James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

I was very pleased with Precision and the technician that completed the repair on my door. I am impressed with the same day response.
Yvonne Mattison
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

James Q Service Provided:
Garage Door Opener Repair
Product:
Springs
Sales Representative:
Review:

We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.
Philip Tarnoff
A Response from: Harry

Thank you for your business. Enjoy your new door!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Great service. Barry explained everything very well regarding repair versus replacement costs on our garage door.
David Ledecky
A Response from: Harry

Thank you for choosing Precision!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Technician strictly about his business-no foolishness. Excellent work!
E. Nelson
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

What a great experience! Prompt, professional, timely service at a great price. We will definitely recommend! Thanks!
A.Schaub-Rimmel
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

This young man did an excellent job. He was knowledgeable and finished in the time he said. Thank you! So far, so good!
D. Tinson
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

JR= Excellent!
M. Hurney
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Thank you so very much. Work done was fantastic. First time in a long time our garage door works the way it's supposed to!
J. Torres
A Response from: Charan

James (JR) is a fantastic technician! Truly cares about his customers.

James Q Service Provided:
Garage Door Repair
Sales Representative:
Review:

Did great! Efficient job!
G. Davis
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Very pleased!
K. Kunel
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Thanks for the prompt, high quality response.
C. Newes
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

JR was extremely professional/knowledgeable. He knows his craft and I would highly recommend him to friends/family.
S. Wright
A Response from: Charan

Thank you for your kind words. We are truly proud of JR!

James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Excellent workmanship and knowledge of product. Please nominate for "employee of the month".
L.Campbell
A Response from: Charan

James is a very important part of the Precision team!

James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Your team provided excellent service. We will recommend your company to friends and family.
M. Waltson
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Excellent!
R. Jones
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

JR did a great job! He really does quality work and in a timely fashion.
E. Ragland
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

My problem started out as a service call and ended in a new door sale. It was so easy and everything was handled with so little involvement on my part. I wish everything was this easy!
B. Perlman
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Thanks! Very pleased with the work JR did, and we love the new door. Only reason I marked fair for promptness-we had a 10 am appointment. I called at 10:45-was told it would be be 20 minutes. He showed up at 11:30.
N. Mitroka
A Response from: Charan

Thank you for your comments. We appreciate your feedback. JR is careful to make sure each customer's door is installed perfectly, sometimes causing him to run a little behind. Thank you for understanding.

James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

JR and Dee were extremely professional and courteous. This was a rare exception experience with superb customer service. Great job, guys!
W. Burgess
A Response from: Charan

Thank you for your kind words. We are very pleased with our Precision technicians and the service they provide.

James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Technician was great!
B. Royster
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

My wife and I are very impressed with your company. Dealing with Manuel, Barry and JR. was a pleasure. It's not often that a customer can deal with polite, courteous and professional people. Thanks!
R. Mickley
A Response from: Charan

We are very pleased with our Precision team!

James Q Service Provided:
Install Garage Doors
Sales Representative: