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Read what people are saying
about Precision Garage Door in:

Upper Marlboro, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 47 reviews, averaging 4.62 Stars:
Review:

Arrived within the time window which is a huge +. Quickly diagnosed the problem with my door openers, adjusted, lubricated, explained - in and out in under an hour with zero upsell. Mike was awesome! Five star experience here. Highly recommend.
Chuck Duffy
Mike C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

5
William Allen
Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Quick response. Mike called and showed up on time. Very helpful and pleasant. Great Service.
Iya Vanzant
Mike C Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technicians:
Review:

Barry, the tech, was on time, professional and worked quickly to resolve the issue. I called Saturday afternoon and he arrived Sunday morning for no rxtra weekend charge. Ask for Barry ...he was great!
Mary D.
A Response from: Charan

It was our pleasure and thanks so much for your business and kind words for Barry. We look forward to your continued patronage when the need arises!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was my assigned technician. He was prompt, very courteous and knowledgeable in what he was doing. He explained exactly what he was going to do and finished 1/2 hour ahead of time. He also got my keypads working again and programmed my car. I appreciate his professionalism and willingness to go the extra mile for a paying customer.
Paul S.
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The installation of my new garage door went well Edwin was timely and efficient. He was very professional and I enjoyed meeting him.
David Abercrombie
Derrick E Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

I was very frustrated the early morning I woke up and could not get out of my garage! The frustration mounted when every search for someone to fix my garage door now ended up empty. Then I came across Precision Garage Doors!!! From the online chat session to the arrival of the technician in less than an hour's time, I was absolutely amazed! The customer service is impeccable!! Brian helped me get out of my garage in less than 10 minutes. His diagnosis that I needed a new door was sincere, professional, and immediate. I am all about excellent customer service and delivered results; and Brian and the rest of the Precision Garage Doors team absolutely deliver. Looking forward to my new door ... more to follow.
Kevin Dolloson
Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Installer:
Review:

Brian was an excellent technician that came out and replaced the lower seal on my door that had taken a beating. In addition, he informed me that my door was operating properly and I didn't need any further repairs!!! This an honest company that I would recommend time and time again. Thanks
Jamie Lyons
Brian Service Provided:
Garage Door Repair
Installer:
Review:

Brian was soooo helpful!! He got my door open in a matter of minutes and found the problem to be electrical. He showed me what to do when I get the electricity on and how to get into garage w/key which I had not learned when it was installed!! THANKS SOOOO MUCH!! I Will definitely recommend your company!!!! You are A-1 in MY book!!!
Rosemary Treichel
Brian Service Provided:
Garage Door Repair
Product:
Garage Doors
Installer:
Review:

Brian was my technician and he was fast and efficient. Satisfied with his service and provided me with some maintenance tips
Vince Sarmiento
Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Brian was wonderful! I thought the price was a little high, but I guess you get what you pay for!
Kimberly Hopkins
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Barry A. Cavazos serviced our garage door today. He was prompt, very professional, and friendly. We were very pleased with his work. We will definitely recommend Precision to neighbors, relatives, & friends.
Bonnie Anderson
A Response from: Harry

Our customers love Barry! Thank you for your kind words and your business.

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I was very satisfied with the service received. Barry was very courteous, explained everything in layman's terms and I felt very comfortable with him. I can't remember the other gentleman's name but he was very knowledgeable as well. I would certainly use this company in the future. I do have one suggestion which is not a reflection of the technicians but it would be wise to inform your clients if there is a delay as soon as possible. Thank you for great service and professionalism.
Samanthia Robinson
A Response from: Harry

We appreciate your comments and your business. We will certainly improve our call aheads to customers. Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The service technicians was prompt, mannerly and knowledgeable. I'm glad I picked this company and would not hesitate to call them again. The only reason I didn't give a 5 is because it cost me more than I planned with extras but that was my choice.
Pam Allen
A Response from: Harry

Thank you for your business and your comments. We appreciate our customers!

Brian Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Installer:
Review:

My experience with Precision was great. The technician (Rick) was on time and very professional. He knew exactly what my problem was and immediately remedied the situation. I'm glad I chose Precision and would highly recommend it to friends/family. I'd certainly give it a five star review!!
Twanda Smith
A Response from: Harry

Thank you for your kind words about Rick and Precision!

Rick G Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The technician arrived within the scheduled window of time and completed service in a timely manner. I was pleased with the customer service from scheduling to service performed. Pricing was within the range I had researched for the services performed.
Kendra Jennings
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Rick G Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

Rick was our technician. He was very professional, polite, and answered all my questions. He did a great job repairing the garage door. The price was very reasonable. I would highly recommend Precision (and Rick) to others.
Mrs Cooper
A Response from: Harry

Thank you for choosing Precision!

Rick G Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

I have been a Precision customer since 2000. This is the only company that services my garage door and opener. I called around 4p on Thursday and a technician was sent the next day. Technician Rick represents the company well. Problem solved! Uncertain as to what to check in Service Performed area.
Camille Newman
A Response from: Harry

Thank you for your kind words about Rick and Precision. We appreciate your continued loyalty!

Rick G Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I was a returning customer and both times Precision did an excellent Job for me. Brian was on time and gave me the services I wanted in a very short period of time. It was my pleasure to do business with Precision. I would be happy to recommend them to my family and friends. He installed springs that I had bought previously without any hassle.
Alvin Shealey
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

I chose Precision because they installed for me a new garage door back in March 2015 and I was very happy with the fine job that was done. However, I was having a problem with the door closing; it would stall - come part of the way down and then go back up. The technician, Brian, was supposed to be at my home between 8 AM and 12 PM. He did not arrive until after 1:30 PM. I had to call back twice to confirm that he was still coming. But once he got here, he immediately identified the problem and was able to fix it. He explained to me the cause of the problem. I appreciated that and was relieved. Hopefully, we won't have that problem again. I appreciate that I was able to get an appointment on the same day that I called. Thank you!
Clarice Thompson
A Response from: Harry

Thank you for sharing your review. We love to hear from customers that can give us some good advice. We are always striving to do better. We appreciate your business.

Brian Service Provided:
Garage Door Opener Repair
Product:
Springs
Installer:
Review:

5-Star rating! On May 19th Alan repaired our garage door and was absolutely outstanding. Great customer care and first rate professionalism. He was timely, answered all questions, and gave us a real sense that he knew what he was doing. We trust him and will only use Precision (Alan) going forward. In fact, we have already recommended Alan to our next door neighbor and believe they will call Precision to perform work on their garage door. We are a very satisfied customer.
Bonnie Anderson
A Response from: Harry

Thank you for your comments about Alan and our company!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The info in the ad in Google impressed me. Especially the spring expected lifetime. On Mothers Day, Mike was earlier than expected and finished in about 40 minutes with two cars stuck inside. The price was on the high end though.
John Kelly
A Response from: Harry

We appreciate your business. Thank you!

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My garage Tech, was very professional and knowledgeable. Great job!
Cleveland Reed
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Everything went well wand the Tech was A+. Johnny Anderson (5)
Johnny Anderson
A Response from: Harry

We appreciate your comments! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mike Collete , was outstanding with his workmanship and knowledge of garage doors , he was VERY professional. I will recommended Mike and your company to anyone who needs service on their garage door. Thank you for your fast service.
Brenton Service
A Response from: Harry

Our customers love Mike! Thanks for choosing Precision!

Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.
Jennifer Floyd
A Response from: Harry

Thank you for your comments about Barry.

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.
James Chapman
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your comments.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technicians:
Review:

Thanks Precision for honoring your warranty on my garage doors. My wife and I are very pleased with the responsive and professional service. The technician, Alan, was quick, precise and very efficient. We are happy with the service.
Vann Jones
A Response from: Charan

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great work!!! Speedy and Professional.
Nick Stevens
A Response from: Charan

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was grossly overcharged for this service! If I had the time to compare services and prices I would have selected another company. The only reason I selected this company was because you could come the same day and I needed to go to work. Perhaps I can gain some opinions on Faceboook and Twitter.
Bettina Jackson
A Response from: Charan

As you can see on Angieslist, Home Advisor and this website, our customers love doing business with Precision. We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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