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Read what people are saying
about Precision Garage Door in:

Upper Marlboro, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 46 reviews, averaging 4.61 Stars:
Review:

I had a great experience with Alan, he came in quickly and diagnosed my garage door. I
Marcus Jenkins
A Response from: Charan

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I like how you provide Employee info so the customer will already know who to expect. My experience was good but Alan thought that I needed a new garage door opener. It turns out that he had miss-adjusted it but I was able to properly adjust it a couple of days later. I have never used a service like this so I was surprised to learn that you aren't open on Sundays. It seems like offering some Sunday service would prevent some customers from having to use leave during the week or to have to wait for a Saturday appointment.
Alvin Alston
A Response from: Charan

Thank you for your kind words about Alan. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

Thanks to Alan for explaining and doing an awesome job. I will recommend your company and Alan (Technician) anytime.
James Santos
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Excellent service
Thaddeus Brewington
A Response from: Charan

Thank you for your comments.

Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent service
Thaddeus Brewington
Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The technician came and quickly addressed the problem, He fixed it in a matter of minutes, he was very competent. The only small complaint would be that he was a little late but He fixed it so fast that it didn't even matter. If my garage door opener malfunctions again I will call Precision doors again. I really appreciated that fact that I could look up the person that was going to come, it made me feel safer.
Tremaine Brown
A Response from: Charan

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Alan adjusted my photo sensor in a matter of minutes and recommended upgrading the springs for my garage door to avoid motor replacement. (Something to keep in mind ... door is not yet 3 yrs. old) He was extremely helpful. Appreciate the excellent service, Rev. Waddy
Rudolph Waddy
A Response from: Charan

Thank you for the kind words about Precision and Alan!

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Tech showed up on time. Great customer service. Phone customer service was excellent too. I could actually understand what she was saying. And was rather pleasant. Will call again! and will recommend.
Oje Alexis
A Response from: Charan

We look forward to doing business again with you and your neighbors.

Service Provided:
Garage Door Opener Repair
Review:

I thought I was calling Clinton Garage Doors because they had repaired my springs at my previous home. At first, my scheduled time was for the date I called (1-2-13) between 1-3 pm, I thought, "Wow good service!" I received a call @ 12:20 stating that the repairman would be there the next day between 7-9am. I called my job and told my supervisor that I will be in around 10 or so. The repairman did not arrive until 9:45am only after I called your company to say that I did not receive a call from the repairman and asked if he was still coming. He then quoted me a price that I thought was too high (over $600)probably because I was already upset because of the tardiness. He told me that I had to get both springs even though only one was broken. He explained why both had to be replaced which made sense to me (at my other home, the repairperson only had to do one for around $100). I only went with Precision Doors because I was in a hurry to just get it fixed. I did apologized to the repairman for my attitude. My total experience was a 2 star. The work I give 4 star.
Lazaro Gonzalez
A Response from: Charan

Thank you for your comments. We appreciate your rating on the work that was done. We do apologize for the delays. We try hard to keep on our schedule, but sometimes the customers before you need a bit more of our attention and time.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great experience, Derrick was on time and very professional which is a rare thing these days. The work was excellent and he communicated to me all that needed to be done. Springs, rollers, cables, and the alignment of my door. What drew me to your company was the fact that on your website you solicit comments from your clients, and there is a profile of your technicians. I also felt (confident) leaving Derrick to do the work instead of standing around watching. I will be needing a garage door opener installed, and I will call Precision.....
Bryan Hall
A Response from: Charan

We appreciate your business, and your kind words. We have many, many happy customers, and try to make sure everyone is pleased with their experience with Precision!

Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

The technician was not only prompt but early. He was very personable and immediately pointed out our problem. It ended up being a relatively minor issue that was causing our problem. We will definitely call again when something comes up!
Lori Campos
A Response from: Charan

Thank you for your business! We appreciate your kind words.

Service Provided:
Garage Door Repair
Review:

Tech was prompt, took half a look and said you need a new door, no attempt to go near it! Surely he could have at least made some attempt.
Joseph West
A Response from: Charan

Spoke with customer. Door in bad shape. Needs replacement.

Service Provided:
Broken Garage Door Spring Repair
Review:

JR was to call back after he check to see if he would have to order a new garrage door or if i was goingto go with three new panels for the door... JR just left me hanging, It was only going to take one hour to do this task.
Wanda Johnson
A Response from: Charan

Thank you for your email. JR always calls customers back within a day. Unfortunately he had an emergency with his mother, and could not call you back for 24 hours. I'm glad you were contacted today by JR and our office manager. Please contact us when you are ready to purchase your door.

Service Provided:
Garage Door Repair
Review:

Barry showed up instead of the assigned technician but I was very pleased with the service. He was very professional as he diagnosed the problem and explained how he planned to carry out the repair. He even swept my garage! I am very impressed with the service I received today.
Princess Campbell
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Technician arrived later than planned but the company did call a few hours before they were supose to arrive to let me know they were running behind schedule.... KUDDOS!! Repair was very quick and functions great.... I can now get into my garage again. :)
Jackie Nino
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job!!!! I truly enjoy and appreciate pronto and efficient service. The technician repaired my garage door within 30 mins. Please keep up the great work! Thanks
Walter Harris
A Response from: Charan

Thanks for the kind words! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
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