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Read what people are saying
about Precision Garage Door in:

Waldorf | La Plata Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 48 reviews, averaging 4.53 Stars:
Review:

Professional 24 hour service when making appointment, they called me right back when I reached out to them online, it close to midnight! Very quick turn around on the appointment, repairman came the next morning, arrived on time during time frame I was told, and he called to let me know how far away, estimated arrival time. Mike, the repairman, was professional and courtesy upon arrival. He examined the issue and recommended repair options. Had parts on hand, and he was able to fix the issue, no problem in a timely manner. He did not leave any debris, he cleaned up the job well. Before he left he made sure I knew that everything worked OK. AWESOME from beginning to end. Hope I don't need them again anytime soon, however, if I do...I would definitely call them again, as well as refer them to others.
Bev
Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Our technician, Rick Gueory, who has serviced our garage door previously performed excellent work. My wife and I were pleased to know that Rick would be our technician today. Precision Door does quality work at a reasonable price. We have been very pleased with their service.
Rob Neumer
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

Good product. Excellent service. Good price.
David Magnelli
Mike C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

I was very impressed with Barry's knowledge, experience and professionalism. All work was done on time and exactly as stated before Barry began his work. I would recommend Barry/Precision to my neighbors and other. Thank you so much!!
Frank Rayo
Barry C Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

I was very pleased with the Technician that came to our home to repair the garage door. Brian was very knowledgeable ,professional, and took less than a minute to determine the issues. We really appreciated his services. We will definitely keep the business cards for ourself and anyone else who may need the services. Thank you again!! Would definitely recommend your business.
Vernon Clark
Brian Service Provided:
Garage Door Repair
Product:
Garage Doors
Installer:
Review:

This is one of the more professional companies I have had the pleasure to deal with. I recommend them highly.
Richard Payne
A Response from: Harry

We appreciate your comments, and thank you for your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Brian Norris repaired my garage door quickly and efficiently. Good job Brian.
Joe Thomason
A Response from: Harry

Thank you for your comments and your business with Precision!

Brian Service Provided:
Garage Door Repair
Product:
Opener
Installer:
Review:

Work was great, tech very well manor! Yes I would recommend Precision Garage Doors!
Tina Tisdel
A Response from: Harry

Thank you for your kind words. We appreciate your business!

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

What a professional and knowledgeable gentleman Barry was during our repair job. He replaced our rollers and cables and realigned our door in record time. Works great and so quiet. Barry and this company is awesome!
Harold Reisinger
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I have had your technicians come twice for things I needed and both times got a quick response and service. One to install the door opener and the second to purchase another remote and service my door. The techs in both cases Mikey first and Barry second were very helpful and would recommend your company to all my friends and family.
Carol Carroll
A Response from: Harry

We appreciate your comments and your business. Thank you for being a Precision customer!

Barry C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Rick provided quick and excellent service! Very prompt!
Joanne Taylor
A Response from: Harry

Thank you for choosing Precision!

Rick G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Got an appointment the same day I had the trouble, problem was dispatched quickly and at an affordable price. No Problems. Thanks you.
Sam Oliver
A Response from: Harry

Thank you for choosing Precision!

Rick G Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Rick is very good at his job. Thanks
Timothy Barton
A Response from: Harry

Thank you for your kind words about Rick and Precision! We appreciate your business.

Rick G Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

Fast service on time and a complete explanation of repairs. I wouldn't use any other company.
Bill Jones
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I was very pleased with Precision and the technician that completed the repair on my door. I am impressed with the same day response.
Yvonne Mattison
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

James Q Service Provided:
Garage Door Opener Repair
Product:
Springs
Sales Representative:
Review:

Darrell the technician was on time, professional, and courteous. He did a thorough job. My wife and I would highly recommend your service again.
Mathew Edwards
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.
Joann Johnson
A Response from: Harry

Thank you for your comments. We have addressed that issue. We appreciate you taking the time to discuss your concerns with our manager.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My technician was Darrell. He arrived within the specified time frame and quickly replaced the broken spring on my garage door. He was courteous and efficient. I would definitely recommend Precision garage door service.
Jetaune Scales
A Response from: Harry

We appreciate your business and your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tech was polite and prompt, let him know the repair looks great.I was not available to see it before he left.
John Davis
A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!
Elisha Bolton
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I had an issue with a door spring that was recently installed. Precision corrected it the very next day. I would recommend this company to anyone seeking outstanding and honest service. This is a FIVE STAR company!
R. Maron
A Response from: Harry

Thank you! We appreciate your business and your comments!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My technician was Alan. He was courteous, professional, competent, prompt efficient. He explained how the new equipment he installed is better than the original and what I needed to do to keep my door working properly. My door is working better than before it needed repair. I found your company via a Google search. The reviews written by your customers helped me choose you. Add me to the list of highly satisfied customers!
Norman Moore
A Response from: Harry

We certainly will! Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

outstanding service. We use company again when needed.
Jonathan Munk
A Response from: Harry

Thank you!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

From the moment I contacted Precision Garage customer services to the completion of my repairs, was nothing but a positive experience. Your technician Mike was Professional, Friendly, and, Knowledgeable. He provided me with a call to inform me that he was in route to my house, once he arrived he greeted me with a smile, assessed the damage and immediately made me feel confident and comfortable with his ability to make the necessary repairs to my garage. Upon completion of the repairs he offered me recommendations to maintain the best performance from my garage door. Mike also provided me with a detailed breakdown of my fees for services provided. I would use and recommend this company anytime.
Rhoda Green
A Response from: Harry

Thank you for taking the time to review your service with us. We appreciate your business!

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I give 4 stars. I would have given 5 stars but the technician called me at the end of the Appointed time to tell me he was sick and he could not make the appt. True to his word, he did arrive at the appointed time the next working day. He was courteous and very professional. The Job was completed in a timely manner
Linda Dixon
A Response from: Harry

Thank you for understanding that our employees do occasionally get sick, but glad that we were able to get to you in a timely manner.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was charged $215 to re-hang my motor and make some adjustments. How do you justify that cost? I feel like I got duped.
Chalanya Pelham
A Response from: Charan

We will try to contact you to explain the costs and the justification for the pricing. We strive to have happy customers. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Although the service was good it was VERY expensive, Over $500 for 2 new springs, rollers and cable on one door.... the parts cost about $150 max, the serviceman was only at my home one hour. I couldn't even get the $50 service charge credited. Merry Christmas
Linda Goodman
A Response from: Charan

Thank you for allowing us to explain the costs to you, along with the work that was done. We will do a better job of explaining that at the time of service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I scheduled an appointment and they came when they wanted and I wasn't there. Precision needs to work on there Communication skills. I spoke with the owner and he also stated that he would give me a call back and he never did....Unfortunately, I will not be using them again.
Kimberly Shuler
A Response from: Charan

Thank you for giving us the opportunity to talk with you. Our technician called on the way, but your voicemail was full. He also came by your house when our manager called you to be told you wanted to be called at the other number. Our technician made two trips to your home. You will need to reschedule for a time you can be home. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Mr. Alan T was extremely professional and courteous. He fixed my garage door within 40 mins of his arrival! He also provided some good info for replacement of our garage door motor in the future. I'll be calling Precision again when the time comes. Thanks so much!
Kimberly Anderson
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.
Kim Wyant
A Response from: Charan

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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