Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
I chose precision based on advertising and good reviews - very customer friendly - I wanted an estimate for purchasing garage door and was very pleased with estimate and service provided by technician- Tyler was great!
- Sheryl Gee
Scheduling was very easy and Ron did a great job installing my new garage door opener. I liked that he gave me different options with different price points to let me decide the best one for me. After he installed it, he went over everything I needed to know and answered all my questions. Very happy customer!
- Katie Carnero
Precision was able to provide a temporary repair which I appreciate as I was unable to close the door leaving my valuable items exposed. The technician Keion was very professional and apologized for the late arrival. I gave 4 stars because I was scheduled for the time frame of 8-10:30 AM per the email confirmation. However, by 11:30 the technician had not arrived. After calling customer service I was told the email was inaccurate and the technician should arrive by 12 noon. At 1:24 PM the technician had not arrived so I called customer service again and was told someone was running behind but would call when in route and asked if I wanted to reschedule. That was poor customer service in my opinion because no one called to say anything. I understand delays happen but communication is key when running a business. Had it not been for the sense of urgency I would’ve canceled the service call simply because of the poor communication.
- Keara Jones
The technician was so great and nice ,, Please keep him in your company , thanks
- Grace Deguzman
Would highly recommend this company. Came quickly and repaired hardware, springs and installed new opener at a very reasonable price. Was able to get all the work done quickly and was very nice. Door works better than ever had before!!
- Cindy Zimmerman
Jamal did a timely, professional job!
- Mike Shields
I found this company online after reviewing a few companies, and was well pleased with their responsiveness when I called about replacing my garage door. My car was stuck inside the garage, but technicians Craig and (?) were able to come the next day and they got the car out, as well as evaluating with me the pros and cons of an immediate repair of the old door or waiting about a week or two until installation of a new door. James, the installing technician, did an excellent, professional job.
- Nancy MacMeekin
The repair man was on time very friendly and very efficient. Enjoy talking to him and he showed me some things I could do to help keep the doors working properly. I highly recommend this company and its employees for your garage door needs.
- Jerry Bond
Jamal was professional, polite and knew what he was doing. He Completed the job timely. I’m very satisfied.
- Nana Bonnah
My sister’s car was stuck in the garage because the garage door wouldn’t open. When I called Precision Garage Service, they immediately put us on the schedule and came out to help us! The service technician saw the problem and gave us several options. Not only did we have that door repaired, we decided to have the 2nd door repaired. I believe the most impressive thing was our service technician, Ron Cross with his knowledge and great personality. Both doors now open & close smoothly…Thank you Precision!
- Marlene Netherton
I had a garage spring break last evening. I contacted Precision and was able to schedule the repair for today using the chat tool on the webpage. Derrick E. Arrived on time. He performed a thorough inspection and provided detailed options on parts he recommended to be replaced. I wanted to have the job done right, but had sticker shock. He called his supervisor and got a price reduction which I found reasonable. He performed the replacements, meticulously adjusted the balance, explained everything and lubed all parts and joints on the door. He is a great asset to your company.
- James Holmes
Your Tech Rep Brandon Phillips was outstanding. Was very personable and informative. Showed up for my Appointment early. Took care of my problem very quickly. Having used your service previously your tech rep did not disappoint me. Thank you very much. Keep up the great work. Will refer to my Neighbor if they need help. Garcia Graves 12 DEC 2023
- Garcia Graves
I called, he came and repaired the problem. My technician,Tavon F., not only showed up early, which I appreciate, he was very polite and very efficient. Thank you Tavon and Precision for a job well done!!
- Sybil Morris
Precision Garage Door arrived within 12 hours of the initial phone call. Derrick was thorough in his inspection, diagnosed the problem (broken spring and other worn products) and quickly made the necessary repairs. Well done!
- Amal Dave
The technician was very knowledgeable and personable. Job was done very quickly. Highly recommended!
- Anthony Pryor
Tavon and his assistant were great, excellent cusyomer service an knowledge of their products and services.
- Frank Florence
The technician was courteous and respectful. He explained everything going on and what he was doing. After installation complete he showed me the balance test and explained how to tell if it was installed properly. Extremely satisfied with the outcome.
- Deann Truitt
Very professional! All went well! Tech was very polite and informed about the opener etc
- Mary jo Duvall
i would like to thank mr. jamal crosby on his expertise on letting me know what was wrong with my garage door not opening up. mr.crosby was very courteous and very professional mr, crosby showed me what the problem was and he fixed it in 30 minutes i will always call on precision garage for service this is why i give a5 star rating for precision garage mr. lanier thompson
- Lanier Thompson
I chose Precision Garage Door because I saw the ad online. The service was excellent and the tech very knowledgeable and courteous.
- Carolyn Ferrette
Everything was great! Your technician, Jamal Crosby was knowledgeable, friendly and very informative. He explained everything about the new door opener and did a wonderful job!
- Rich Ruggiero
Great job by Precision Garage Door and Jay C. Easy to schedule an appointment and repair was completed timely. Jay provided professionalism and explained options with the repair. Overall experience was excellent and I will be relying on this company in the future for maintenance and any garage door challenges.
- James Weidemann
Excellent service and Fantastic serviceman!!!
- John Barrett
Great technician would recommend him to anybody
- Gary Halstead
Cable to one of my garage doors broke on a Saturday and Precision Garage Door came out the next day and replaced the cables and pulleys on both doors. Chris L. was my technician and was very professional. Chris explained what the cables did and informed me that the cables on the other door were getting ready to break. I would use PGD again.
- Mervis
Technician Austin A. came out to repair my garage door as it was problematic in raising and lowering the manual wooden garage door. He recommended that my garage door would need new hardware (springs, cables, guide wire, neoprene roller casters and etc.) to make it easier for me to raise and lower it with the mechanical improvements he would install. Now, my garage door works smooth and great and no more rumbling noisy sound it used to have when raising and lowering it. Austin A. was courteous, polite and is a true craftsman at his trade. I will always use Precision Garage Door for all routine and major repairs. Craig Smith .
- Craig Smith
Remembered seeing the Precision Garage Door logo on the side of the van that serviced my neighbor. The great reviews on the website helped me decide. The technician ("Ron") showed up on time and provided a general overview of the problem and showed me an estimate for repair. The work was professionally done, and completed within the promised time in very cold weather. I am pleased and will reach out if ever there is a need for garage door replacement/repair. Thank you!
- David Lee
I emailed your company this am and was offered a same day pm appointment which was great! I had my garage door installed by another company in October but one of the brackets fell off soon. The installer came at night and supposedly fixed it but it was too dark outside to notice that there was a 2" gap where the garage door did not touch the ground. I called again but the other company gave many excuses and would not set a repair date for weeks. When I finally called Precision garage, they came and fixed it quickly and correctly. I will only use your company in the future because you are reliable, respond quickly, and do repair work properly the first time.
- Susan A. Schneider
the technician, Jamal Crosby, did a great job on my garage door secure and safe. Thanks much.
- Sun Brown
Our technician Jay was wonderful, He was polite and professional. He gave us options on our repairs, prepared 3 different service options with the warranty's included for each. He was quick and efficient and was in and out within about an hour or so. We appreciate his expertise and will recommend to all our friends and family. Thank you for our great experience!
- Zachary Sullivan
James Q
Chris L
Layne C
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