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Read what people are saying
about Precision Garage Door in:

Bowie, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 67 reviews, averaging 4.75 Stars:
Review:

I read about you in Angie's List. The reviews you received were excellent and my assessment equals theirs. A very pleasant woman answered my call and told me that Darrell would be arriving in the afternoon between the hours of 1:00 to 5:00. She followed up with an e-mail confirming our conversation. Darrell did arrive during the hours given to me. He was extremely pleasant and got to work right away assessing what was wrong and what he needed to do to repair the door. He patiently answered all my questions and he quickly repaired the broken spring. I couldn't have asked for better service from him and from everyone else I spoke with in your organization.
Ed St. Jean
A Response from: Peggy Hall

We appreciate your comments about the service you received from Precision Doors from start to finish. We strive to ensure all of our customers have the same pleasant experience you did. It's especially nice when customers take time from their busy day to write a review. We will share your comments with our customer service center, as they are the initial contact you made with Precision. We will also share your comments with Darrell and our owners and manager. We look forward to serving you and your neighbors in the future. Thank you for your business. Happy Holidays!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

After one Repair person told me I needed a whole new opener, Al came and determined that I needed new electronic eyes, which he replaced. I thought the price was a little high, but my garage door now works.
Debra Drayton
A Response from: Charan

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Precision sent a Tech out the same day of my initial call (Saturday). However they had to order a part. The tech temporary fixed the door so that it would operate over the weekend. First thing on Monday, they fixed the door as promised. $30 dollar off coupon on line, plus prompt service! No complaints!!
Alfred Clark
A Response from: Charan

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was given a service window of between 2pm-4pm. Technician, Alan, arrived close to 2pm and was polite and professional. He informed me of what needed to be done, provided an estimate and began his task. Shortly thereafter, he completed the job and asked me to check for satisfaction. I would recommend the services of Precision Door.
Henri Cooper
A Response from: Charan

Thank you for taking the time to review your service. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased that my technician showed up within the timeframe provided to me. I found Precision by a online search, and the work performed on my garage door has it operating again, and it was completed in a timely manner. Thanks
Candace Matthews
A Response from: Charan

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great Service. Timely and very thorough.
Kraig Lattimore
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I would recommend your company's services to others. When contacted to schedule an appointment, I was greeted with a friendly and courtesy assistant. I was given a time that fit my schedule. When Michael (Mike) C. the technician arrived, he was prompt and conducted his self in a professional manner. He services to repair my garage door opener went over and beyond the standard repair. He inspected the door opener,answered all questions, identified and made all repairs to the door opener in a polite and professional manner. I would recommend Precision and strongly recommend Mike.
Antonio Bunkley
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I had one spring and wheel off the track on one of my doors. I called Precision Garage Doors because I had used the company before and their information was right on the wall near the remote opener. I did not expect to spend nearly $500 to repair the one side. But the technician replaced the springs, coils, and wheels on both sides of the garage door. I went to Lowe
Alton Davis
A Response from: Charan

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

The service was done within about an hour. Which was good. The technician showed up with in the designated appointment time. He diagnosed the problem and promptly went to work. He made good suggestions and now the garage door works much smoother then it has in the past. No problems.
Anthony Parker
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great, timely, friendly service with a detailed explanation of what was being done and why. A+++!
Paul Robinson
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!
Charles Daley
A Response from: Charan

Thank you for your kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair
Review:

From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!
Harry Manley
A Response from: Charan

Wow! Thanks for your kind words!

Michael E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Office Manager:
Review:

We contacted Precision and was able to get an appointment rather quickly. The bracket supporting the rear trackand spring had pulled out of the ceiling. Michael arrived on time and reviewed our situation. He had a challenge finding the stud to reattach the bracket but now it's mounted better than before. Good work Michael. We will absolutely recommend Precision to anyone in need of repair or new replacement.
James Poppe
A Response from: Charan

Thank you for your kind words about Mike. We appreciate your business.

Michael E Service Provided:
Garage Door Repair
Product:
Springs
Office Manager:
Review:

Mike was excellent!! He explained everything and got the opener to work. Great employee!!
Michael Fraser
A Response from: Charan

Thank you for your business and your comments. We appreciate our Precision customers!

Michael E Service Provided:
Garage Door Opener Repair
Product:
Opener
Office Manager:
Review:

This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.
Nancy Malloy
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Michael E Service Provided:
Garage Door Repair
Product:
Cables
Office Manager:
Review:

I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.
Philip Varady
A Response from: Charan

Thank you for choosing Precision for your garage door needs.

Michael E Service Provided:
Garage Door Repair
Product:
Opener
Office Manager:
Review:

I was totally satisfied with the work that was done by your technician. He was efficient and I think thorough in assessing my problem and fixing the problem. He arrived in the time frame specified and was very friendly. I would recommend your service to others.
Lee Hancock
A Response from: Charan

Thank you for your kind words!

Service Provided:
Broken Garage Door Spring Repair
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat
Patricia Shea
A Response from: Charan

We appreciate your business and your comments about Mike. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

The reviews that I saw online made me feel comfortable about using your company. Mike did a great job. He was running behind but I got a call telling me that and I appreciated knowing that he would be a little late. He explained to me what had to be done and how much it would be. When he was finished, he alerted me to the fact that our runners were old and would probably have to be replaced at some point. I avoided a new service charge by just having him fix them right now. Mike was very pleasant and very professional. He is an asset to your company. The job was done within about 1 1/2 hours. Thanks. Pat
Patricia Shea
A Response from: Charan

Mike does a great job and customers love him! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.
Addie Allen
A Response from: Charan

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Thanks very much for a job well done in a timely manner. Very please with your services from scheduling an appointment to the service technician arriving on time. Thanks again.
Addie Allen
A Response from: Charan

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Percision was refered to me by Home Advisors, and on a scale of 1-5 stars I give you guys a (2). Your service tech Alan was VERY rude and came in with an attitude. He said that he had a lot of calls to get too and did not have time to explain things over and over to me. I told him that I would pay for this service call, and let him get going to his next service call.
Wayne Shadow
A Response from: Charan

We appreciate your comments and will use them in our training updates.

Service Provided:
Broken Garage Door Spring Repair
Review:

I called on Thursday and made an appointment for Friday afternoon. The tech came close to 4, tried to sell us two springs instead of 1 and then said he didn't have the equipment to fix garage and could return Monday. My husband took off work on Friday, so he lost time at work, and we didn't have a working garage all weekend. Monday, the tech, Alan arrived also close to 4 and fixed the garage. He too offered 2 springs instead of one. He sympathized with me that Brian should have fixed it on Friday but didn't offer me any discount. I called the company main phone and got the $49 fee waived myself. The entire cost was $433 ($269 for the spring alone). I believe it was too high of a price to replace the spring and had we not already lost three days, we would have found someone else. I'm not pleased with the cost or initial service from this company.
Jennifer Hammond
A Response from: Charan

Thank you for your comments. We did waive your service fee, due to the inconvenience. While it is your money, it is our recommendations that only replacing one spring is not the safest way to go.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door spring broke last night and precision doors was able to come out and fix it today. The technician, Barry C. Was extremely courteous and quite knowledgeable. He readily explained every aspect of the problem and the job to me. He was efficient on the job and got it done within an hour. Barry really is a keeper - he even swept out the garage - pleasant surprise!! Here is the negative however; the price was really high - bottom line, serious mark up on parts. The only reason for 4 stars. Doing the work yourself can be dangerous, so ou pay the price. Despite that, I would call them again.
Cherylann Williamson
A Response from: Charan

Thank you for your review, and for understanding that our technicians are highly trained and professional.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
Review:

Your cost to replace my overhead garage door motor for $500.00 is just crazy compared to Sears and Lowes.
Dalous Miller
A Response from: Charan

While we appreciate your comments, I would like to take a moment to inform you that the cost of our operators include professional installation, and warranty. The openers we sell are top-guality. We do appreciate that you need to make decisions about the money you spend.

Service Provided:
Broken Garage Door Spring Repair
Review:

Angies list coupon...Decided to service garage door to extend life of electric opener. All was completed as promised.
Richard/ Eve Wilson
A Response from: Charan

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

When our garage door suddenly wouldn't open it was a big deal for us. I'm recovering from knee replacement surgery and the front steps were to high for me to go up and down with out assistance. I called Precision, which was the company that we bought the doors from seven years ago. Alan arrived bright and early the next morning and replaced our broken springs in about a half hour. It was wonderful to once again get in and out of my home without assistance. Thank you Precision and Alan!!!
Paulette Wood
A Response from: Charan

Thank you for your kind words about Alan and Precision Garage Doors! We appreciate your continued business and your confidence in our company. We wish you a speedy recovery!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician arrived on time. He clearly explained the options. He performed the repairs promptly and professionally. I was very satisfied with the service.
Kenneth Mbale
A Response from: Charan

Thank you for taking the time to write a review about your experience with Precision Garage Doors and with Alan. We appreciate your time and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Arrived promptly, assessed and repaired garage door springs and coil, and was very professional. Alan is the best...and kudos to your overall process and responsiveness...love the email notification with picture of technician and prompt communication.
Steven Haughton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This company gets a 5 from me. They were professional, timely, fast, experienced, and completely customer service oriented. They get my highest endorsement.
Heidi Gerding
A Response from: Charan

Thank you for your confidence! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Opener
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