Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Derrick (Dee) has been with Precision Garage Doors, Inc. for many years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with wife and children. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.
I called Precision Door Service when one of the cables broke on the garage door. After looking at some videos on how to replace it, I was thinking about just doing this myself, but in the end I decided to call the professionals, and I'm very glad that I did. The tech was very knowledgeable and did an outstanding job, and he went out of his way to fix some other things that were wrong (needed lube, etc). The garage door works really great now, it's much quieter and operates a lot more smoothly. Thanks very much!
- Erin Mulvihill
New garage door and motor were installed in 2017. Water was coming in the garage on one side so I called and requested that a technician look at it. Derrick called my house to inform me he was on the way; however, I was on another call and didn't recognize the number so didn't answer. He called the cell and I didn't answer so he sent a text message. I truly appreciate that he was persistent. He replaced the rubber and I am hopeful that will resolve the problem. If not, Derrick requested that I please call and let him know. Excellent customer service.
- Toni Foxx
DERRICK E., my technician, was very polite and personable. He quickly diagnosed my problem and promptly went about replacing a broken spring, damaged cables, missing center bearing and rollers. I was very happy with the work and would highly recommend Derrick and Precision Door Service.
- James Beaston
I have dealt with Precision for over a 15 years. They are the go to for my garage door service. They have been exceptional. I have had my garage door replaced, my garage door opener replaced, had a keypad installed and had tune ups over the years. Just today I had the fob replaced after 10 years of service. My house is over 25 years old and we all know that the garage door opener and equipment is a wear and tear item that needs periodic maintenance. They are great.
- Rebecca Tibbetts
Happy with the prompt and great service.
- Charlie Thomas
Speedy service and excellent work service person very helpful and polite thanks.
- Michael Cassidy
great service and friendly staff
- Mark Kuhns
Good evening, I first looked up the various companies that could fix my issue with my garage door and found your company. I received great customer service from the person taking my info to tech Derrick who diagnosed & recommended solution. I would use this company again. Thanks to agent who took my call, she was helpful, pleasant and nice to speak to. Derrick was very professional, pleasant & I would call to ask for him again once I decide on part I need to fix problem.
- Silvia Giddings
Derrick was wonderful. He was very concerned and helpful. They worked with me on the price making sure we kept quality. I look forward to having Precision install my new garage door.
- Leila Mcdowell
The average install price for a simple garage door opener install is 350. You just sent me an estimate for over 1k. That is completely unreasonable. Review your pricing.
- Corey Tomlinson
Excellent service. Efficient, polite and very helpful. Your technician recognized your springs and encouraged me check if they were under warranty. I will definitely recommend your company.
- Margret Nathan
My first time using Percision and I was very impressed with the service. Eric was very helpful and is very knowledgeable of garage doors. Def will be using percision for future purchases and repairs.
- Tina Dean
Derrick was a little late for my appointment because of traffic be he was quick and professional.... everything works great.
- Tuyanda Blackwell
The service was great and very professional.
- Patricia Gray
Our serviceman was running late and I appareciated calls letting us know his timing. He arrived and took care of the problem quickly. Nice and knowledgeable and I’m thrilled we can now get out of the garage!! Thanks!!
- Elizabeth Deoreo
All I can really say is "I really don't think you can get any better service than I received from Precision" 5 Star rating all the way. Great job, well done.
- Clara Jackson
Excellent service.
- Jane Rand
Very happy with Derrick who is a true and honest professional. He saw what the problem was and immediately corrected the problems with my opener. We was not happy having to wait another day for repairs.
- David Manuel
Derrick came out today to replace my garage door opener. He arrived within the given timeframe. He was a true professional, very courteous & helpful too. Great job!!!
- Michael Poppey
Same day service, great work! Friendly.
- Kristen Rickett
Derrick who came out today to service our garage was very professional. Job well done. I would use precision again.
- Andrew Kanyegirire
Excellent and professional service. My garage door needed new Springs. and the repairman quickly installed them. The garage door is working perfectly now. Thank you for your service.
- Earnest Mitchell
The Technician was very cautious and professional. He was on top of the job. I rate him excellent.
- Peter Uzu
I chose Precision based on internet ratings and reviews. I like that they provide pictures and profiles of people who perform the work. They came within the time range given and called to let me know they were 20 mins away before arrival. Derrick was very professional. He did and assessment of my system and provided me with options. Let me say that again. OPTIONS. We all love options. Derrick explained to me about the torsion spring, bearings, rollers, the noise from the opener. After making my selection he did a GREAT job with the repair. Derrick explained his work performed and the information he provided will make me reduce the unnecessary repetitive opening/closing we do. I'm very pleased with the work performed and I will recommend this company to anyone who needs the work done.
- Gregory Howard
Quick and professional service. Tech was prompt, pleasant, courteous and thorough.
- Stephen Thornberry
Your representive replaced the coil spring on my garage door. He was polite, professional and did a good job. However, I felt stongly that the project (labor and parts), billed at $590 for 40 minutes was a little pricy. Thanks
- Derk Mattocks
I received exceptional customer service for the Team at Precision door service. They offer same day service as well as a number of discounts which I appreciated and needed. The technician was fast, friendly and knowledgeable. He took the time to explain as well as show me exactly what services were needed to repair both of my garage doors. I would definitely recommend them to my friends and family.
- Tamika Hainsworth
The service techibicians, Derrick and Jeff, of Precision helped me so much. Derrick discovered moldy wood under the old garage door weather stripping, and Jeff was able to replace the wood, and then install new garage door weather stripping. I received excellent customer service, and will recommend Precision to my friends.
- O. Eldridge
Quoted price of $600 overpriced for replacement of two springs One star rating
- George Rossick
Derrick was on time, professional, knowledgeable, very informative and polite. He fix the problem in a timely manner and gave me advice on maintenance for the door. I would definitely recommend Precision Overhead Garage Door Service.
- Robert Prout jr
Brian S
Elijah B
Garrett
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