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Read what people are saying
about Precision Garage Door in:

Laurel, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 69 reviews, averaging 4.90 Stars:
Review:

The technician was on time and courteous and knowledgeable. He took care of my problems in an expeditious manner.
Donald Louderback
A Response from: Charan

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.
Murphy
A Response from: Charan

Thank you for your business and your kind words.

Michael E Service Provided:
Garage Door Repair
Product:
Opener
Office Manager:
Review:

Prompt, professional, and courteous service.
Mickey Winn
A Response from: Charan

Thank you for choosing Precision!

Michael E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Office Manager:
Review:

Hi! I had to call you this morning because my garage door wouldn't close. I'm very appreciative that you found time to get to me today so I didn't have to worry about it overnight. I have you in my file for the next time I need service. Thank you. Sue
Sue Barker
A Response from: Charan

Thank you, Sue! We appreciate your comments and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I did not have the work performed. From the discussion with Melissa on the phone, despite my very clear description of my door and springs, and asking for an estimate she was intentionally vague and gave an estimate of $250 max. When the service staff member arrived (he was genuine - good guy and no fault of his) he said we recommend replacing both springs, which is what I wanted, at $190 each + a ball joint (?) so it will be $515... classic bait and switch... get in my house w/ vague phone quote of $250 and bump to $515 in person and I'll do it? NO! I will not have Precision door install the springs. Even if it SHOULD cost $600, if another vendor is honest with the estimate ON THE PHONE - 1ST CALL, I'll pay it. You guys are GOUGING people at $515... the springs shouldn't cost me any more than $88 (http://www.homedepot.com/s/garage%2520springs%2520.218?NCNI-5). I need two winding bars ($30) and some instructions...http://ddmgaragedoors.com/index.php Labor? $90 an hour. So the whole job shouldn't be more than $200 to $250 for 40 minutes work?
Brent Pettis
A Response from: Charan

It is difficult for the person who answers the phone to see what is actually wrong with your door. Our technicians are trained to diagnose and repair the door. We certainly do not recommend any work that is not needed. As always, it is your decision to have the work completed. You also need to know that all springs are different, and do not hold up with the integrity of the springs we use. Thank you for sharing your concerns

Service Provided:
Broken Garage Door Spring Repair
Review:

Same day service was fantastic. Alan was very courteous, professional and was prepared to make the needed spring repairs right away. A+
Matthew DeGourse
A Response from: Charan

Thank you for your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.
Fred Morris
A Response from: Charan

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

Michael E Service Provided:
Garage Door Repair
Product:
Springs
Office Manager:
Review:

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.
Chris Ahmad
A Response from: Charan

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
Review:

Mike was very knowledgeable and prompt. We were pleased in every way with his skill and service.
Thomas Gallas
A Response from: Charan

Thank you for your kind words about Mike E. We appreciate your business.

Michael E Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Office Manager:
Review:

I was very impressed with the confirmation email regarding the information on who was coming. Very important these days. Mike came and went like the wind. He knew what the problem was immediately and corrected it in no time. It was a real pleasure meeting him, great person, great job!
Mickey Winn
A Response from: Charan

Thank you for your comments and your business. We appreciate our Precision customers!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I was very happy with the service. The appointment was at 10 and Mike showed up exactly at 10. Within 30 minutes the spring was replaced. The tech was knowledgeable, courteous, and professional.
John Mcleod
A Response from: Charan

Thank you for your kind words about Mike and Precision. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Came home from vacation on a weekend and found garage door wouldnâ??t open. I called the company I usually use. Their recording said they were closed and I could leave a message and probably get on Monday's schedule. Had to get the car out before Monday so I checked Angie's list and found Precision highly rated with 24/7 service. Customer Service was very helpful and sent Barry out that afternoon. He immediately found and fixed the problem. It was a low cost simple fix without weekend premium charges. Barry even showed me how to prevent the problem in the future and how to resolve some other issues I had with one of the doors that sticks in hot weather. Great service and people. I would definitely use them again.
Dan Reuben
A Response from: Charan

We appreciate the confidence in Precision. Thank you for your kind words.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Door works great. Thanks
Mark Fieni
A Response from: Charan

Thank you for your business. We appreciate our Angieslist customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Technicians were friendly, courteous, and extremely professional. Barry explained what he found that required repair, why it needed repair, and the options available to me. I chose to repair the existing garage door opener. When he had removed the part that was causing the problem, he showed it to me and explained how the defect in the part was causing the symptoms I was seeing. I highly recommend Precision and would call them in the future without hesitation.
gordon whitney
A Response from: Charan

We appreciate your kind words about Barry and confidence in Precision! Your experience with Barry is not uncommon. We hear this kind of review from most of his customers! Thank you for your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

This was the most impressive repair visit I have ever experienced! From the initial phone call to set up the repair, to the email showing my tech
Kim Marter
A Response from: Charan

Thank you! We constantly evaluate our process and make minor changes so that customers will feel the same way you did. We appreciate the feedback, but most importantly, your business!

Barry C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

I got your name from my neighbor and I would also recommend your company. The technician was on time and did a wonderful job explaining things. Barry was very professional and everything was done in a timely manner. I would use your services again.
Noreen Javornik
A Response from: Charan

Thank you for your business. We appreciate your kind words.

Barry C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Barry was my repair guy. I would definitely call Precision and Barry for the next repair job. He gave me helpful hints on routine maintenance. He was very knowledgable, helpful, friendly, and businesslike. He deserves 5 stars. Happy Trails!
roger domer
A Response from: Charan

Thank you for your feedback. We appreciate your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

The technincan that came out to my house was very professional, quick and friendly. His customer service skills were excellent. I would receommend this company for sure. Keep up the good work. The prices were very resonable too.
Crystal Smith
Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Great work, very skilled and very respectable.
Jude Oneale
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Barry, the service tech who was dispatched to our home went above and beyond to service our garage door. The initial visit was to perform maintenance and replace the door rollers. I spoke to him about problems we were have with the remote, he diagnosed the problem and gave me an estimate to repair. Great job, will definately refer PDS to friends and family. Thanks!
JULIE SMITH
A Response from: Charan

Barry always goes above and beyond! Thank you for your business!

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Very professional, on time-early. Did work quickly and efficiently
S. Best
Service Provided:
Install Garage Doors
Review:

Mr. Talley was very professional. Called and came on time. Did the work to my satisfaction. That is very important to me.
V. Young
A Response from: Charan

We appreciate your kind words. Alan is a very dedicated technician, and customers appreciate him.

Service Provided:
Garage Door Repair
Review:

The fact that you were able to come out the same day and provide quality service is amazing! We truly appreciate the effort!
B.Zeele
A Response from: Charan

Thank you for your comments!

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Great service in all respects.
R. Dove
A Response from: Charan

We appreciate your comments and your business!

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

I really appreciated the timely service (early) that allowed me to get to work almost on time!
J. Ficklin
A Response from: Charan

Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Barry was very professional and courteous. He explained exactly what he was doing and why. Then went over and showed me once the work was complete. Grade A+++
J. Golas
A Response from: Charan

We are very proud of Barry! He takes a great deal of time to educate customers.

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Very special person-knows how to respect and treat people right!
R. Schlossberg
A Response from: Charan

We appreciate your kind words. Barry is a extremely professional technician.

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

JR was a professional of the highest quality. I would gladly recommend him to anyone!
M. Boroja
Service Provided:
Install Garage Doors
Review:

What a great experience! Prompt, professional, timely service at a great price. We will definitely recommend! Thanks!
A.Schaub-Rimmel
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Awesome, courteous, professional and very personable. Will recommend service to others. Door works great! Thank you!
T. Frederick
A Response from: Charan

Thank you for your kind words. Barry is a very professional man!

Barry C Service Provided:
Garage Door Repair
Technicians:
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