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Brian

Brian
Installer
Reviews: 52
Average: 4.92 stars
Brian has received 52 reviews, averaging 4.92 Stars:
1 2 3 4 5

Brian's Bio:

Brian comes to Precision with previous garage door experience. He strives to make sure his customers are pleased with the work he performs.

Review:

Messrs. Brian & James Q. Were very professional and pleasant technicians and I will recommend your company to who need garage services.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I was very frustrated the early morning I woke up and could not get out of my garage! The frustration mounted when every search for someone to fix my garage door now ended up empty. Then I came across Precision Garage Doors!!! From the online chat session to the arrival of the technician in less than an hour's time, I was absolutely amazed! The customer service is impeccable!! Brian helped me get out of my garage in less than 10 minutes. His diagnosis that I needed a new door was sincere, professional, and immediate. I am all about excellent customer service and delivered results; and Brian and the rest of the Precision Garage Doors team absolutely deliver. Looking forward to my new door ... more to follow.

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Comment from: Kevin Dolloson

So, Brian came back Monday to install my new garage door. I have to say that his professionalism, customer service, and sense of humor are top tier! He called to tell me he would be a bit late because he had a blow out — I appreciate the courtesy! He got right to work as soon as he got here — that was especially important to me, as I was in the middle of another business transaction. He was constantly joking with me and that made the experience even more enjoyable — personality and sense of humor are great signs that indicate someone loves their job; I have immense appreciation for people who love what they do. I have already referred Brian and Precision Garage Doors to one of my neighbors. Please keep doing what you all do Precision! It is very much appreciated! Oh, and I absolutely LOVE my new garage door! It is so much more quieter than that empty tin can I used to have.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Brian was an excellent technician that came out and replaced the lower seal on my door that had taken a beating. In addition, he informed me that my door was operating properly and I didn't need any further repairs!!! This an honest company that I would recommend time and time again. Thanks

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Service Provided:
Garage Door Repair

Review:

I was very pleased with the Technician that came to our home to repair the garage door. Brian was very knowledgeable ,professional, and took less than a minute to determine the issues. We really appreciated his services. We will definitely keep the business cards for ourself and anyone else who may need the services. Thank you again!! Would definitely recommend your business.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Brian was soooo helpful!! He got my door open in a matter of minutes and found the problem to be electrical. He showed me what to do when I get the electricity on and how to get into garage w/key which I had not learned when it was installed!! THANKS SOOOO MUCH!! I Will definitely recommend your company!!!! You are A-1 in MY book!!!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Brian was my technician and he was fast and efficient. Satisfied with his service and provided me with some maintenance tips

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent work!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Brian was wonderful! I thought the price was a little high, but I guess you get what you pay for!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The price was right!!! super fast, great job, Brian the technician very knowledgeable and professional. Very happy customer...Thank you!

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast, on time, communicative, and efficient! Well don precision!!

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A Response from: Harry

Thank you! We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

The serviceman called when he was on his way. He arrived when he said he would and he replaced both springs on one of our garage doors and also four pulleys. The entire job was finished within the hour. The door goes up and down a lot smoother than it did before. I give them a five star rating for their service and professionalism, but I do think they are a bit pricey. With that being said, I didn't compare their prices. I used them because of the reviews I read on line.

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A Response from: Harry

Thank you for your comments and your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service and explanation of repairs and equipment was truly professional

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Installer was prompt, professional, knowledgeable, and communicative. Would highly recommend.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Called this morning and received service in less than three hours. The technician was courteous and efficient. Brian explained what went wrong and had it fixed in less than one hour. Great work!

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A Response from: Harry

We're glad we could help! Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Our new belt driven garage door opener was installed today and it is quiet and the installation was quick and easy. Brian was our technician, he was nice and polite, clean cut and on time. He did exactly as promised at the exact price quoted. He patiently played with our one year old lab who kept interrupting him. This was a wonderful service provider.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Needed my garage door fixed as it made so much noise closing and one side was not closing. I found precision door service online and i requested their service. Their service was spectacular! The service guy worked great on my garage with the time allotted and by the time he was done my garage was perfectly in order. Thank you so much for a great service provided.

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A Response from: Harry

We appreciate your feedback and your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Brian Norris repaired my garage door quickly and efficiently. Good job Brian.

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A Response from: Harry

Thank you for your comments and your business with Precision!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

First of all, I very much appreciate the prompt response to my service request. The service technician, Brain Norris, was very professionally polite and thorough in restoring the smooth functioning of my garage door, which relieved by stress level tremendously. He explained the situation to me and how he managed to resolve it. I have been serviced by Precision on more than one occasion and they continue to make a customer feel that the customer's best interest is of utmost importance. I appreciate the service.

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A Response from: Harry

Thank you for your comments and your business. We are happy you chose Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Brian was my tech. He did a great job and was very professional. I would recommend Precision Door Service.

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A Response from: Harry

We value our customers and appreciate your comments.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Great Service! Thank you very much. I will definitely call again!!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Your service was very prompt and professional. Brian, technician was very courteous and provided very good recommendation.

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A Response from: Harry

Thank you for your comments about Precision and Brian. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I'm very happy with the service by Precision, Brian showed great people skills along with his know how to get it done approach. Received a courtesy call before he showed up for job,and arrived at the time he gave me.

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A Response from: Harry

We appreciate your comments. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Brian came early in the stated window, effectively responded to our complaint about one of our garage door openers, provided a new keypad for one of the openers and programmed the two units to my car. Brian was polite and very professional. We will certainly call upon Precision for our future garage door/opener needs.

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A Response from: Harry

We appreciate your kind words about Brian, and your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Work was great, tech very well manor! Yes I would recommend Precision Garage Doors!

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A Response from: Harry

Thank you for your kind words. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The service technicians was prompt, mannerly and knowledgeable. I'm glad I picked this company and would not hesitate to call them again. The only reason I didn't give a 5 is because it cost me more than I planned with extras but that was my choice.

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A Response from: Harry

Thank you for your business and your comments. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

5 stars. Your garage door repair was prompt and effective. Brian courteously explained his service and how to prevent recurrences.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Brian came out to repair our garage door. The work was done efficiently and professionally.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician Brian was great. He identified my problem, presented my options and answered all questions. He not only did a great install he helped me get my car button to work on the new opener and on an existing one.

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A Response from: Harry

Thank you for your kind words and your business!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

My door had a broken spring and my car was trapped in the garage. I called at 8am and had someone at my house by 9:45. Great service and professional, courteous technician. Last time I needed service, I had the same experience. I would definitely recommend your company to others.

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A Response from: Harry

Thank you for your comments and your business! We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision door dI'd a good job and treated me fairly.customers fairly. I used other garage door companies but they tried to take advantage of me. Syed Ali

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A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Rollers

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Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112