Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Derrick (Dee) has been with Precision Garage Doors, Inc. for many years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with wife and children. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.
The technician, Derrick, went above and beyond when installing a new garage door opener. He fixed a poorly installed door track brace and lubricated all door hinges and springs. Our old sticky, noisy door is now very quiet and smooth. The install and service was very professional.
- Jeffrey Howard
prompt expert service, no complaints
- Christopher Brophy
This is the 2nd time I've used Precision, and have been happy both times. I asked for the same technician, Derrick, because I remembered him being friendly, professional, and happy to help. He was the same for this visit as well. I will definitely use this company again and highly recommend them!
- Susan Gray
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board” Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall. My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
Excellent and professional service! I’d highly recommend Precision!
- Kelly Gerrish
Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!
- Maria Villarroel
We called for an after hours repair and the tech was onsite within an hour. Instead of simply repairing the issue at hand, he offered tips and recommendations for repairs (that should have been installed when the home was built). He was very polite and quick to make the fixes. Great service!
- P. Brewster
Same day service that fit our schedule. Technician was thorough and explained everything, including several repair options. Highly recommend!
- Russell Davies
Great experience!! Derrick E. got in contact w/me when he was on the way to the house and was extremely professional. Once he arrived, he did a check on the garage door, let me know what the issues were (other than the obvious broken spring and cable). He completed the work in a timely manner and explained everything that he had done. Would definitely recommend this company and much props to Derrick E!
- Martin W
I choose "Precision" because it is an excellent company in every way,and for many years I have always chosen "Precision" !There was only one gentleman this last time but he did a fabulous and most thorough job to get my garage door in excellent working order again. Thank You for the excellent service !
- Barbara Stuckey
Prompt and courteous
- Richard Dsouza
I called same day someone came out I wish I remembered his name but all I can say is wonderful knowledgeable determined what the problem was in a matter of minutes great service and most of all friendly and polite highly recommend
- Todd Gray
Very pleased at availability - same day service at reasonable rate. Derrick was very friendly, clearly expert and diagnosed problem right away. Fixed quickly and taught me some things I didn't know(or forgot!) about our old door opener.
- Steve Saling
The technician, Derrick E., was very courteous and professional. I appreciate that he tried to salvage my 24-year-old garage door opener, but, as I suspected, it was time for a replacement. Derrick did a good job explaining new garage door options, then proceeded to install the new system. He also spent additional time to install garage door pulleys, springs and rollers. I was satisfied with his work as well as his demeaner.
- Henry
Spring broke Saturday evening. Called precision Sunday morning and they were at my house Sunday afternoon to make the repair. The service was great and watching Derrick was watching a master performing his art. He explained everything and answered all my questions. Will definitely use Precision from now on but my garage door is in such great shape, I will probably only need occasional routine maintenance.
- Lee Emrich
Precision's technician Derrick did an excellent job for us today; he was efficient, competent, helpful and informative. We appreciate the good customer service he provided.
- Mary Levering
You technician Derrick E has provided an excellent work and was so kind in conversation with us and explanation his work. He has very nice personality and he is a professional. Thanks.
- Alexander Pletnev
Great is the only way I can describe the service.
- Dorothy Curtis
Derrick was the most knowledgeable and a pleasant technician to work with. The appointment given was quick and timely. Thank you Surya
- Surya Kanhouwa
Timely response. Gave us choice of openers and installed it quickly and professionally. Answered all of our questions. We will use them in the future without hesitation. Derrick was a perfect technician.
- Dennis Slocumb
Great Experience with Precision. Derrick (I think that was his name), called before he arrived and was on time. He assessed the initial problem, then did an inspection of the entire garage door. He made recommendations on how to secure the lower panel that had been slightly dented due to a vehicle backing into the door. He performed the work quickly and the pricing was fair. I will be using Precision for all my garage door needs and you should too.
- Oliver Anthony
I had a broken garage door that Precision was able to fix. I called, got a prompt response and had an appointment the next day. The technician, Derek, was very polite and professional. He fixed our door quickly with parts that they keep on their trucks. It was a very satisfying experience and I would highly recommend this company to anyone.
- John Eliot
Best service ever!!! Clear explanation of what was needed. I am glad I found this company. Derrick did a great job!!!
- Enrique Renteria
The service was very professional and prompt. I was given different choices for the repair and they explained what was wrong with the springs and rollers. I am very satisfied with the repair. Strongly recommended.
- Manny Castillo
I called at 10 am and the technician was at my house by 1:30 to figure out why garage door not closing. The technician was very professional and courteous.
- C. Maybury
I have used Precision over the years, never to be disappoointed. The technicians have always been prompt, professional, and efficient. I really cannot think of any area of the visit that could improve.
- Michael Durso
Five stars for the technician but one star for the email I received admonishing me for not choosing the $1000 option which was totally unnessecary from your company
- Michael Ellsworth
We bought our two garage doors and openers from Precision, so when we experienced an issue with one on Christmas Eve late they gave me the first a available which was the Sunday the day after Christmas. We were pleased with the whole process.
- Paul and Rochelle Lull
Lewis who took my call on a Sunday and Derrick who fixed the door did a great job. They were quick, knew what they were doing and very kind. I am very happy with the results. Thank you.
- David Kahwajy
Great service, a very nice tecnician fixed our old door opening system. Fast and not expensive for quality workmanship. He did not push us to buy. anew system that I was open to.
- Doris Toolanan
Tyler W
Kyler
Graham P
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