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Read what people are saying
about Precision Garage Door in:

Rockville, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 51 reviews, averaging 4.75 Stars:
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!
John Strassburger
A Response from: Charan

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Barry C Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.
Dale Yablonowitz
A Response from: Charan

Thank you for sharing your story with your friends and neighbors.

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.
David Green
A Response from: Charan

Thank you for being a Precision Door customer!

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

May not be the cheapest, but GREAT service!! Barry did an excellent job.
Dave Rada
A Response from: Charan

Thank you for choosing Precision. We appreciate your business and your comments about Barry.

Barry C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Very pleasant and professional. He came on time too!
Meryl Gudelsky
A Response from: Charan

Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Technician Barry came out to give my garage doors a tune up that I had purchased on Angies List. Barry was professional and courteous. He called before arriving and was done in no time! I would definitely use this company for any garage door needs in the future.
lisa fellman
A Response from: Charan

Our customers love Barry! Thank you for your business!

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

You are by far the best garage door service provider I have come across in a very long time. You provide prompt, responsive high quality service, and your technicians (at least the one who services my home garage) are courteous, know what they are doing (they demonstrate it over and over again each time they come to my home. Today for instance, the technician run the garage door, immediately spotted the problem, and fixed it at no charge - he said it was a simple matter of the something going onto something. Then he cut the cord, replaced it and was done in less than 10 minutes flat. Garage door is as silent and smooth as a baby. No fumbling around, no wasting time pretending to be doing a job he doesn't seem to understand, and no wasting my time with half-solutions. I will definitely recommend Precision Garage Door for anyone who wants a solid job done right the first time - and to quality.
Joseph Wambia
A Response from: Charan

Thank you! We appreciate our customers, and especially our repeat customers. Your kind words are the very sole of what we hope to project to all of our customers. We are proud of our company and stand behind our work.

Barry C Service Provided:
Garage Door Opener Repair
Product:
Cables
Technicians:
Review:

Barry was AMAZING!! You are so lucky to have him on board for such a long period of time!!
Lori Kolker
A Response from: Charan

We are lucky to have Barry! Thank you for your business! We appreciate the comments.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Mike did a great job in no time and was very personable. I would certainly recommend both Mike and Precision Door Service.
Inge-Lise Sheppard
A Response from: Charan

Thank you for your review and kind words about Mike. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Great Service. Knowledgeable Repair man. Highly Recommended.
Pranu Bhargada
A Response from: Charan

Thank you for choosing Precision! We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Barry was right on time, explained everything that he did, and was polite and professional. A good experience.
Sally Burke
A Response from: Charan

Barry does a great job, and customers love him! Thank you for your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Precision was great as usual. This is the third time I have used them and did not think twice about who to call when the garage door became inoperable. I knew from experience that they would provide "straight talk", clear and concise diagnosis of the problem. The garage door spring was broken. I could have had another company that specializes in this particular mounting (at the suggestion of Barry), but the one year guarantee was for the existing mounting and Precision could install a newer spring system and give a five year guarantee. They not only fixed the spring system, but replaced the rollers and cables at no additional charge. I am known to my friends as the person who knows the best people for various services and Precision is the "Go To" company for garage door repairs.
Micheal Dade
A Response from: Charan

We appreciate your continued business with Precision! We love our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The price quote was outrageously high with no guarantee that the service will solve the problems. A total waste of our time and ~$50 of service visit fee!
Stephen Kung
A Response from: Charan

Barry gave you an estimate for a rebuild. You stated you had a quote from Home Depot for a new door. We understand that it is your money, but we hope you explained to the rep at Home Depot that you have an 18 foot door, with low headroom and need supports. That is a special order door, and will take extra means to install. We wish we could have been able to help you understand that when our technician was there. Good luck with your project.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

great job, knowledgable, called to say running a few minutes late very professional
Mrs. Weil
A Response from: Charan

Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

The positive: This was Barry's third time at my home to repair a broken garage door spring. He is a very nice, polite, well-mannered man and always performs a thorough professional service. The negative: Your garage door springs seem to have an average life span of about 3 years. It would seem to me that they should be more durable and last longer. I can't imagine my next garage door spring repair bill since my warranty will expire in 2013. When they eventually break, I may forced to shop elsewhere for service because I suspect the rates for new springs with labor and service call will become unaffordable.
Max Giammetta
A Response from: Charan

Thank you for your comments and allowing us to make things right by talking to us. We do use high quality springs, which last 30000 cycles. It appears there may have been a batch that was not quite right, and we are looking into this. We are glad you were able to bring this to light, so it can be corrected.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I called Precision Doors yesterday to replace a broken torsion spring. I was told by Harry that it would cost between $169 to $179 per spring, plus a $30 service charge. A technician arrived on the same day and performed a quick and proffesional replacement of both springs, however I was charged for this job $525 rather than max of $388 as I was quoted on the phone. I had not much choice because my wife's car was trapped inside the garage, and had to agree. The technician (Barry) told me that the phone quotes are low to get the work and he has to explain later to customers why the actual cost is much higher... I do not find this practice acceptable. Be careful when dealing with this company!
Adam Rosen
A Response from: Charan

Thank you for your comments. We strive for 100% customer satisfaction, and do not offer lower prices on the phone to get the job. Our prices are set by me, and the technicians have the freedom to discuss with me if they need to be adjusted. This did not happen in your case, and a partial refund was mailed. I would appreciate an updated review since this matter has been resolved. Thank you.

Barry C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Your tech, Barry was terrific. He was competent, knowledgeable, courteous, and fixed my problem. He was not on a rampage to sell me on doing anything other then fixing my problem. 5 Star
Marvin Kay
Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I chose Precision because I was pleased with a previous service experience. This time, my experience was equally good. The technician diagnosed my problem and discuss options for repair/replacement. The option I chose has my garage door working very well.
Larry Posorske
A Response from: Charan

Thank you for your continued confidence inPrecision. We appreciate your business.

Barry C Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians:
Review:

He was great! He was patient and showed us how to maintain our doors. We would recommend them to everyone :)
J. Lefkowitts
A Response from: Charan

Thank you for your comments. We are proud of our company and especially Barry!

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Very good service!
S. Smythe
Barry C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Barry knew exactly what needed to be done. He explained everything as he completed the job. We are very pleased with the work.
P. Simone
A Response from: Charan

Thank you for your kind words. Barry is a professional technician, and prides himself on his work.

Barry C Service Provided:
Garage Door Repair
Technicians:
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