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Read what people are saying
about Precision Garage Door in:

Gaithersburg, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 93 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.

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A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

4.5 stars.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.

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A Response from: Harry

Thank you for your comments about Precision and Brian. We aim to please every customer!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

I called Precision to repair a broken spring on my garage door. Michael responded the same day and made the repair. Other companies I contacted said they were booked and could not come for another four days. Michael did offer me a few other options to purchased but was not pushy when I decline. I was very happy with the service provide.

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A Response from: Harry

Thank you for your comments about your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The spring of my garage door went broken, I called the phone number and the technician came within 2 hours. He worked really fast to replace the spring on both side. However, your price is really too high--the total charge is $355 including emergency service, giving the fact that a pair of springs are only $40 at Home Depot.

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A Response from: Harry

Thank you for your comments. Please note that the springs we sell and install are high quality parts, and do not compare to that sold in box stores. Our technicians are trained and certified, and you can rest assured the work completed will be professional and correct.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The driver was on time and very professional. He was a true gentleman and very helpful. You prices are ridicules high. And only for that reason if i have another problem, I probably will not call again.

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A Response from: Harry

Thank you for choosing Precision. We appreciate your comments. We know our prices are higher than others, but that is because we only use highly trained technicians and quality parts, and stand behind our work.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What

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A Response from: Brian Tindall

We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.

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A Response from: Brian Tindall

Thank you for your business and kind words about Barry.

Service Provided:
Broken Garage Door Spring Repair

Review:

WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.

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A Response from: Brian Tindall

Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. We appreciate our customers.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I had an issue with my garage door not raising all the way or staying closed. I called and Precision was able to look at the door on a Saturday. This was a big help to me since I wasn't able to take off during the week. The technician was on time, very professional and explained what options I had to repair the door opener. I opted to replace the limit switch. He quickly replaced the switch, tightened the door chair and also oiled the garage door track. The door now opens smoothly and raises and closes completely. Barry was very professional and showed me exactly what the issue was. I highly recommend Precision and will be calling again in the future if I have any other problems with the door.

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A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Thanks so much for rescuing me. My garage door did not open all the way causing damage when I backed out. You found a way to get to the issue right away so the garage door would not be open overnight. My service man was prompt, polite, compassionate, professional and fixed my door in about 20 minutes. I was impressed from start to finish. I appreciate the photos of your staff - that gives an extra level of security and shows you care about your customer and your staff at a very high level. I was so pleased with everything that I have referred a co-worker for service on her garage door. I agree the price was a little more than I expected but I am ok with it since I got what I paid for - prompt, compassionate, outstanding work. Thanks so much.

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A Response from: Brian Tindall

We appreciate your comments and your business. Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We have been dealing with Precision for many years and almost 100% of the time Barry comes out to service our garage. We can't say enough good things about him and his work ethic, professionalism, honesty, etc. He is a huge asset to your company and I would make sure he is well taken care of, as we only want him coming to assist us.

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A Response from: Brian Tindall

Awesome comments! We feel the same way! Thank you for your continued business with Precision.

Service Provided:
Garage Door Repair

Review:

I am so very pleased with the service I received from your technician, Barry. He was so professional and knowledgeable and helped me make a decision about what was needed in order to alleviate the problem we were having with our garage door. From the phone call to your office, to the completion of the job, I couldn't have been happier. Thank you!

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A Response from: Brian Tindall

Barry does a great job, and our customers love him! Thank you for your comments.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.

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A Response from: Brian Tindall

We are constantly striving for perfection! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

5 stars

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A Response from: Brian Tindall

Thank you!

Service Provided:
Garage Door Opener Repair

Review:

Called ahead and showed up on time. They quickly assessed the situation, showed me the problem, and explained the needed repair. They told me what the cost would be before beginning the work. In addition to addressing the immediate problem, they determined what had caused my problem in the first place and rectified that situation to prevent a recurrence down the road. I was pleased with their work ethic.

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A Response from: Brian Tindall

We appreciate your business and kind words. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

The fact that it's taken me over 2 weeks to write this review is an indication of how busy I've been. The garage door in the basement of my daughter's townhouse began working erratically. I didn't have time to check it out, so following my son's recommendation (he used you guys for critical servicing on his garage door), I called your company. The scheduling was quick, and easily worked into my schedule. Barry arrived right at the appointed time. He was quick and efficient in the repairs - and had to replaced quite a few parts. I'm very satisfied, and more importantly, so is my daughter!

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A Response from: Brian Tindall

Thank you for your business! We appreciate your continued loyalty to Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From the initial phone call to the completion of service - very prompt scheduling, professional and courteous staff, and service exceeded my expectations. Would highly recommend Precision Door Service. Thanks Harry (owner)and Barry (technician)! Dan D

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A Response from: Brian Tindall

Thank you! We appreciate your comments, but most of all, your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Our door would get stuck when opening. We were able to schedule a time quickly and actually got the same technician who repaired our door previously. We were informed when they were coming prior to their arrival. Barry fixed the problem and told us that we should have annual maintenance on our door because of the size of our door and because it has had to be repaired multiple times. We are very satisfied with the service we received.

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A Response from: Brian Tindall

Thank you for your trust in Precision! We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Five star all the way. Same day service fantastic. The technician Bill did an outstanding job.

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A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

great professional service. One suggestion is having the date and time of the appointment hotlink to sync with calendar.

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A Response from: Brian Tindall

Thanks so much for your comments!

Service Provided:
Garage Door Repair

Review:

I called that morning. The repair crew was there at 2pm that afternoon and replaced the spring within one hour. Great service.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Service response outstanding. Technician explained problem issue and immediate fix and overall best option for long term repair. Repairs made quickly and professionally.

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My current opener was not working and rather than fixing the old one I elected to have a new one installed after Barry reviewed all the options with me. Barry did a great job, installed it quickly and programed the remotes and keypad. Highly recommend this company and ask for Barry!

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A Response from: Brian Tindall

Many of our customers ask for Barry! He's a great technician and has been with us for a long time. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

The technician was patient and charming and explained that there's a battery in my keypad...and it needed changing and that was all. I was relieved and happy about that BUT -- when I called the lady I spoke with was lovely and asked me a lot of questions about my garage door, but at no time did she suggest that I check the battery. That was the only fault I could find with your company and the service

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A Response from: Brian Tindall

Thank you for your kind words about our technician. We are glad he was helpful. Those who answer the phones and schedule the service appointments are not technicians. They understand bout garage doors, but do not diagnose problems, because sometimes the keypad not working is an opener or spring problem. Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I found Precision Garage Doors by searching Google. I new nothing about this company until today. And I am very, very impressed with what I saw today, with professional attitude, top grade of service I received. The crew (Barry was handling my call) was on time, proposed the most reasonable solution to my problem, worked fast, and did excellent job! I've never seen my garage door open/close so smoothly and quietly after the crew completed the repair! Thank you very much! I would highly recommend Precision Garage Doors to anybody.

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A Response from: Brian Tindall

We appreciate your business! Thank you for your kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112