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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 158 reviews, averaging 4.86 Stars:
Review:

I requested Gary to service my garage door because the quality of the work he provided to me the first time I worked with him of Precision Garage Doors. He was well experienced with work and provided honest and high quality service. I will continue to work with Precision and Gray for all my garage door needs and would highly recommend them to any of my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your service was very prompt and professional. Brian, technician was very courteous and provided very good recommendation.
Bob Sonawane
A Response from: Harry

Thank you for your comments about Precision and Brian. We appreciate our customers!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

I called Precision to replace the motor in my garage and was pleasantly surprised that Garry was able to come out the following morning. Garry was very courteous and explained my options and pricing for my job. He also identified an issue with my spring and explained why it would be important to fix. He did a thorough job and walk me through all the features of my new opener. The reason why I only gave four stars was that I was a bit disappointed to learn after the install that my new system did not include the backup battery nor a lightbulb. It was easy enough for me to install the lightbulb myself; however, I was informed that in order to get the battery put in I would have to call back an installer for an additional charge. I figured that with a new unit it would come complete with everything for full operation.
Jennifer Gregg
A Response from: Harry

Thank you for your comments and your business. The battery backup is a different type of motor, but we are glad you are happy with the one you purchased. Our techs usually have light bulbs on their trucks, in case the customer doesn't have one,. We will address that in our training sessions.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My door had a broken spring and my car was trapped in the garage. I called at 8am and had someone at my house by 9:45. Great service and professional, courteous technician. Last time I needed service, I had the same experience. I would definitely recommend your company to others.
Christin Dietz
A Response from: Harry

Thank you for your comments and your business! We appreciate our customers.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Prompt and courtiers service thank you
Indra Bandara
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision door dI'd a good job and treated me fairly.customers fairly. I used other garage door companies but they tried to take advantage of me. Syed Ali
Syed Ali
A Response from: Harry

Thank you for your business!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Came on time. Did what needed to be done.
Susan Ward
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision Garage Doors did a great job! We were particularly pleased with the emergency after hours service. Brian was prompt and friendly and fixed the problem with speed and competence. Thank you!!
Robert Fishman
A Response from: Harry

Thank you for your kind words about Brian. We appreciate your business.

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

Our family will only use and recommend Precision for all of our garage door needs. The technician was extremely knowledge and a true professional. I risked a DIY and Precision saved me.
Carmichell Bell
A Response from: Harry

Thank you for your business. We appreciate your comments.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Mike was great, went right to work, quickly determined the problem, had all the proper tools to do the job. He was efficient and didn't waste time, I like that. It was late and I know he would have rather been home but he came out after hours and was quite professional. Thanks Doug
Douglas Stickler
A Response from: Harry

Thank you for your kind words about Precision and Mike. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with today's service provided by Gary. He was honest and friendly, explaining the service and cost before he replaced my broken door spring. Same day service is a huge plus. Overall would definitely recommend.
Diane Campbell
A Response from: Harry

Thank you for your confidence in Precision and Garry. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am incredibly pleased with Precision and so glad I called them! My garage door broke on a Saturday night and got stuck closed, leaving our car trapped inside. I called the company at around 11:30pm fully expecting to leave a voice mail just hoping to make a Sunday appointment and couldn't believe it when a wonderful woman actually answered the phone! She was extremely kind and helpful. She was able to schedule a technician to come out first thing in the morning. Brian arrived as scheduled and was truly a pleasure to work with. He explained the problem, the services being performed, and the exact charges ahead of time. He worked efficiently and had my door up and running again in less than half an hour. We were finally free again! I can honestly say that I was 100% satisfied with Precision's service provided from their initial interaction to their final completion of service. I will most definitely be using them again should the situation arise.
Nicki Bunting
A Response from: Harry

Thank you for your kind words and for your business! We try hard to please and educate our customers, and love to hear words like the ones you've shared!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Barry did an awesome job!!! Would use this company again in a heartbeat. Responsive and knowledgeable and very nice. Very happy with their service...Barry terrific! Thanks!
Lew Brode
A Response from: Harry

Our customers love Barry! We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Brian was our service guy and he was beyond professional and courteous. If you have an issue with your garage door please call Precision.
Shaun May
A Response from: Harry

Thank you for your comments and review, but most of all, your business!

Brian Service Provided:
Garage Door Opener Repair
Product:
Springs
Installer:
Review:

Garry did a great job and is a fine professional.
Tom Champion
A Response from: Harry

Thank you for choosing Precision. We appreciate your kind words about Garry!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I had a great experience with the technician, Gary. He was courteous and professional. He recommended a simple, straightforward way to fix my garage door and the results were excellent. I would continue to use Precision Garage Door in the future and would recommend them to all my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry. We hear that from lots of our customers. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

At 5 am in the morning my son was left the house to do his Navy reserve duty. He immediately returned and told me the garage door would not open. I tried to open it, and immediately realized there was a real problem with the door, one of the torsion springs had broken. This was not a job I could take on so I went to the internet and found Precision. It was 6:30 am, and there was a "Let's Chat!" As a lark I clicked on the chat button, and I got an immediate response. I set up an appointment for between 8 am and 12 noon that same day. At 9;30 Harry and a colleague showed up, did the repair and were on their way in about an hour. They were very professional and did a great job. I appreciated the quick response and the great job. Would recommend then to anyone needing this kind of work. Regards, Andy from Darnestown, MD - a very satisfied customer.
Andrew Gerber
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The tech was here on time, went over my current set up and pointed out where my issues were coming from, installed new opener, replaced old worn parts, set up new remotes, cleaned up after and made sure I was happy with the work before leaving What more can you ask for Great job!!!!
Louis Mayer
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Brian Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Installer:
Review:

I found your service via Home Advisor. My call was answered on a Sunday evening and although next day service was available, the service was scheduled based on my availability. Brian was on time, very courteous and professional. He advised me of the price for the repairs before starting and he very efficiently did a terrific job on fixing my garage door. I will certainly recommend Precision to anyone needing service on a garage door!
Fred Herman
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

Our garage door broke last night and quickly found Precision's number from a service call made years ago. I called after 9pm and was promptly helped and had a technician come out the next day. Garry was timely and very courteous. Unfortunately, I was not prepared for the bad news but they worked with me on the price to replace the springs, etc. He was done within an hour and showed me how to maintain it moving forward. I really like the customer service and prompt attention they always give us and will continue to use them in the future. I highly recommend Precision!
Mike Mazza
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Derrick did a phenomenal job with the garage repair. I would recommend his service to others.
Sam Go
A Response from: Harry

Our customers love Derrick! Thank you for your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
Carl Morgan
A Response from: Harry

Carl, Thank you for allowing us to remedy the problem. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.
Mark Berninger
A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

So grateful for Precision. They came out same day and repaired my garage door professionally and courteously. Garry did a great job! Thank you!
Elizabeth Belman
A Response from: Harry

Glad we could be of service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,
Rosemary Derosa
A Response from: Harry

Thank you for allowing us to rectify this situation and ensure you are pleased.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++
Kate Mcmanus
A Response from: Harry

Garry's customers love him! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

4.5 stars.
Anushirvan Dadgar
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
Viesturs Timrots
A Response from: Harry

Thank you for your comments about Precision and Brian. We aim to please every customer!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
Soyana Nhim
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your website is very attractive and full with needed information, you were prompt to answer my call and have a service man (Garry) by the next day. I had somebody else looking at what he told me it was the problem (replace the garage door opener), but Garry came, did a few tests on the door and door opener, the problem was the door itself, he told me what it was needed to be done, gave me a quote that I agreed to it, did his job in less than two hour and my door is like brand new again, also, he told me that my door opener is great, no need to change it. Excellent job and I give Precision 5 stars.
Jose Rivera
A Response from: Harry

Thank you for your trust in Precision!

Service Provided:
Garage Door Repair
Product:
Springs
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