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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 172 reviews, averaging 4.87 Stars:
Review:

Went to Precision because it was where I always go for service. I was completely satisfied the first two times, and will always come back here as you guys are the best company in the area. A little pricey, but I am happy to pay for the quality, value & service that was received.
John Dickenson
Keith C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

He was running a little late but when he arrived he was professional and properly installed the keypad.
K Carter
Keith C Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

Keith was personable and honest. Would absolutely recommend him again in a heartbeat. Thank you!
Josh Altman
Keith C Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

Precision was referred by my neighbor. The work that was done definitely met my expectations. I rate my experience a 5. New motors were install, and the doors were balanced. The technician was very informative and had a very professional attitude. I would highly recommend Precicion services.
Freddy Garcia
Keith C Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

We were very pleased with our treatment from Precision Doors. Our service tech, Keith was very informative and knowledgeable. Nice to see such a kind gentlemen. Thanks, we will be calling Keith again, if needed.
Peggy Ols
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Very satisfied with service we received from your service guy. Polite, professional, and explained every thing in detail.
Viola Sellman
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Keith was excellent and extremely knowledgeable fixed immediate problem and advised service down the road when appropriate I highly recommend this company which we have used for years!!!!
Richard Ehrenreich
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Very good service highly recommended.
Edmund Fiolek
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent service from Keith.
Arthur Wang
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Keith arrived timely and was very efficient and courteous. He spent time going over the job both before and after. He even showed me how to do routine lubrication to keep the door working smoothly.
Mary jane Vaswani
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Keith came out and replaced my broken torsion springs. He explained what happened and how to maintain them going forward. Very knowledgeable technician. Would definitely recommend!
Abby Smutney
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Five Stars! Very professional technical, fixed the wires that the previous company did not do correctly and caused the door not to open. Recommended some further work that I will have done soon.
Donald Reid
Keith C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The service technician was outstanding from start to finish!
Daniel Hoffman
A Response from: Harry

Thank you for your kind words and your business!

Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gary was awesome! I've been dealing with a competitor for three years and they didn't figure out how to fix the door. It has broken every six months or so. Gary arrived early, diagnosed the issue, fixed it and left quickly so I was able to get to work on time. He also gave me tips on how to keep the problem from happening again. He was awesome! Knowledgeable and also, very nice.
Wendy Fyock
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Garry.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I requested Gary to service my garage door because the quality of the work he provided to me the first time I worked with him of Precision Garage Doors. He was well experienced with work and provided honest and high quality service. I will continue to work with Precision and Gray for all my garage door needs and would highly recommend them to any of my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your service was very prompt and professional. Brian, technician was very courteous and provided very good recommendation.
Bob Sonawane
A Response from: Harry

Thank you for your comments about Precision and Brian. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I called Precision to replace the motor in my garage and was pleasantly surprised that Garry was able to come out the following morning. Garry was very courteous and explained my options and pricing for my job. He also identified an issue with my spring and explained why it would be important to fix. He did a thorough job and walk me through all the features of my new opener. The reason why I only gave four stars was that I was a bit disappointed to learn after the install that my new system did not include the backup battery nor a lightbulb. It was easy enough for me to install the lightbulb myself; however, I was informed that in order to get the battery put in I would have to call back an installer for an additional charge. I figured that with a new unit it would come complete with everything for full operation.
Jennifer Gregg
A Response from: Harry

Thank you for your comments and your business. The battery backup is a different type of motor, but we are glad you are happy with the one you purchased. Our techs usually have light bulbs on their trucks, in case the customer doesn't have one,. We will address that in our training sessions.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My door had a broken spring and my car was trapped in the garage. I called at 8am and had someone at my house by 9:45. Great service and professional, courteous technician. Last time I needed service, I had the same experience. I would definitely recommend your company to others.
Christin Dietz
A Response from: Harry

Thank you for your comments and your business! We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt and courtiers service thank you
Indra Bandara
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision door dI'd a good job and treated me fairly.customers fairly. I used other garage door companies but they tried to take advantage of me. Syed Ali
Syed Ali
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Came on time. Did what needed to be done.
Susan Ward
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision Garage Doors did a great job! We were particularly pleased with the emergency after hours service. Brian was prompt and friendly and fixed the problem with speed and competence. Thank you!!
Robert Fishman
A Response from: Harry

Thank you for your kind words about Brian. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our family will only use and recommend Precision for all of our garage door needs. The technician was extremely knowledge and a true professional. I risked a DIY and Precision saved me.
Carmichell Bell
A Response from: Harry

Thank you for your business. We appreciate your comments.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Mike was great, went right to work, quickly determined the problem, had all the proper tools to do the job. He was efficient and didn't waste time, I like that. It was late and I know he would have rather been home but he came out after hours and was quite professional. Thanks Doug
Douglas Stickler
A Response from: Harry

Thank you for your kind words about Precision and Mike. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with today's service provided by Gary. He was honest and friendly, explaining the service and cost before he replaced my broken door spring. Same day service is a huge plus. Overall would definitely recommend.
Diane Campbell
A Response from: Harry

Thank you for your confidence in Precision and Garry. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am incredibly pleased with Precision and so glad I called them! My garage door broke on a Saturday night and got stuck closed, leaving our car trapped inside. I called the company at around 11:30pm fully expecting to leave a voice mail just hoping to make a Sunday appointment and couldn't believe it when a wonderful woman actually answered the phone! She was extremely kind and helpful. She was able to schedule a technician to come out first thing in the morning. Brian arrived as scheduled and was truly a pleasure to work with. He explained the problem, the services being performed, and the exact charges ahead of time. He worked efficiently and had my door up and running again in less than half an hour. We were finally free again! I can honestly say that I was 100% satisfied with Precision's service provided from their initial interaction to their final completion of service. I will most definitely be using them again should the situation arise.
Nicki Bunting
A Response from: Harry

Thank you for your kind words and for your business! We try hard to please and educate our customers, and love to hear words like the ones you've shared!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Barry did an awesome job!!! Would use this company again in a heartbeat. Responsive and knowledgeable and very nice. Very happy with their service...Barry terrific! Thanks!
Lew Brode
A Response from: Harry

Our customers love Barry! We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Brian was our service guy and he was beyond professional and courteous. If you have an issue with your garage door please call Precision.
Shaun May
A Response from: Harry

Thank you for your comments and review, but most of all, your business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Garry did a great job and is a fine professional.
Tom Champion
A Response from: Harry

Thank you for choosing Precision. We appreciate your kind words about Garry!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I had a great experience with the technician, Gary. He was courteous and professional. He recommended a simple, straightforward way to fix my garage door and the results were excellent. I would continue to use Precision Garage Door in the future and would recommend them to all my friends and family.
Runqiao Du
A Response from: Harry

Thank you for your kind words about Garry. We hear that from lots of our customers. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
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